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Ratings and reviews

Certificate of Excellence2017 - 2019 Winner
RATINGS
Food
Service
Value
About
Partners at the Cup is a local, family-owned business located in West Springfield, MA. We serve breakfast and lunch. House Specials like Biscuits and Gravy and Huevos Rancheros for breakfast and Hot Open-Faced House-Roasted Turkey for lunch. Senior Specials daily, Mon-Fri for complete lunches ONLY $8.49! $6.00 Burger Mondays! Weekend specials change each week.
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Breakfast, Lunch, Brunch
CUISINES
American, Cafe
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Table Service, Parking Available
Reviews (83)
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LanguageEnglish
Traveler rating
64
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5
3
1
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All reviews hash english muffin egg sandwich home fries pancakes breakfast place black pepper excellent breakfast new england great food and service waitstaff springfield
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Reviewed February 18, 2020

we stopped for breakfast on the way to the Cape- the reviews were good and the location easy to reach from the Turnpike. A line was waiting when we arrived but we were assured a seat in 15 minutes or less and we got one....More

Date of visit: February 2020
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded February 19, 2020

Dear Linda P, We are so glad that you made the detour to our restaurant. We are happy to provide great atmosphere, service and food to our customers! Spread the word! SIncerely, Mark & Sue Tansey

Reviewed February 7, 2020 via mobile

The Cup is my son's go to place for breakfast after he drops off his daughter at preschool.I joined him for breakfast one morning. Patty, our server, was efficient and friendly. I ordered 2 scrambled eggs, crispy bacon, rye toast. Everything is cooked to order...More

Date of visit: December 2019
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded February 9, 2020

We are so glad that your son chose to bring you to our family restaurant. We strive to please our customers both with our service and food. Thank you for coming in! Sincerely, Mark & Susan Tansey

Reviewed December 24, 2019

Good service good location no problems parking food was okay nothing special I had biscuits and gravy and the wife had an egg sandwich

Date of visit: December 2019
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded December 26, 2019

Dear George C, We appreciate your business. Thank you for coming in. Sincerely, Mark & Sue Tansey

Reviewed December 1, 2019 via mobile

Went with a group during black Friday shopping. Had never been there previously. Excellent breakfast! Wonderful oatmeal- which is kind of my thing. Fast service. Plenty of parking. I would absolutely go back!

Date of visit: November 2019
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded December 2, 2019

Dear HeatherB-NP, Wow! Thank you for coming in and taking the time to write a review. We pride ourselves on Great! food & service. We hope you will return. Sincerely, Mark & Susan Tansey

Reviewed October 24, 2019 via mobile

Great food and service ! Best hash ever ❤️. Comfortable,neighborhood place with a special senior menu.

Date of visit: October 2019
Helpful?
Partners485, Owner at Partners @ the Cup, responded to this reviewResponded October 27, 2019

We are so happy that you have discovered our restaurant! Thank you for coming in! Sincerely, Mark& Susan Tansey

Reviewed August 23, 2019

We came across this cute little restaurant during our vacation to Springfield MA. What a treat! The food was delicious, the staff was nice and friendly and the homemade corned beef hash was to die for! The pancakes were also good (not too thin and...More

Date of visit: August 2019
Helpful?
Partners485, Owner at Partners @ the Cup, responded to this reviewResponded August 24, 2019

Why thank you very much SerenityR88, We are so glad when our customers are happy! Stop by again when you’re in town Sincerely, Mark & Sue Tansey

Reviewed July 6, 2019

Small restaurant with a great menu. Lots of choices, including gluten free items.Loved the homefries. Very friendly waitresses and we were waited on quickly and our food arrived very quickly. Parking help can be a bit tricky.

Date of visit: June 2019
Helpful?
Reviewed June 25, 2019

We’ve been eating breakfast here for a while now and are never disappointed. Food is fresh and plentiful and the wait staff is so friendly! Try it!

Date of visit: June 2019
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded June 27, 2019

Thank you Mark B! We appreciate your business! Sincerely, Mark & Sue Tansey

Reviewed May 13, 2019

The food is excellent...lots of choices. I had blueberry pancakes and my wife had a veggie omelet...we liked the place so much we came the next morning; i had eggs, sausage and an english muffin, but my wife had the omelet again, she liked it...More

Date of visit: May 2019
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded May 14, 2019

Thank you so much for the great review. We are so glad you enjoyed Partners @ the Cup. Sincerely, Mark & Susan Tansey

Reviewed May 13, 2019 via mobile

The picture alone speaks for itself. Highly recommended: all (3) thick bacon options; slab, black pepper and candied. Crunchy French Toast is a great twist to a staple in the morning. Someone next to us had the donuts with chocolate sauce. Looked amazing. Low cost...More

Date of visit: May 2019
Helpful?
smtanz, Owner at Partners @ the Cup, responded to this reviewResponded May 14, 2019

Why Thank you NavyTim, We appreciate your choosing Partners @ the Cup for your breakfast! Also, thanks for taking the time to spread the word! We are proud of the good food and service that we give our customers! Sincerely, Mark & Sue Tansey

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