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Carrabba's Italian Grill

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955 Riverdale St, West Springfield, MA 01089-4656
11:00 am - 11:00 pm
Closed now
All hours
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
More Info
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93 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 91: English reviews
Granby, Massachusetts
Level Contributor
66 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We started out going to the Red Rose in Springfield, closed for vacation. My wife has been wanting to go to Carrabba's but I was reluctant because it was a chain. I was surprises everything was excellent, The wait staff and the Manager Chris met all our needs. Pricing was at the high end to the low end, something for... More 

Thank kevin m
Nazareth, Pennsylvania
Level Contributor
92 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 12, 2016

I like it when the portions are not huge, they server a decent portion. the food is also very good, the service is good with very attentive staff. Overall a good experience.

Thank travellerTrader
Hancock, Massachusetts
Level Contributor
147 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed June 11, 2016

My son had graduated from college and on the way home we stopped dinner at Carrabas. The waitress was super friendly and fast. All 4 meals were great with absolutely no problems or drama. They gave my son a free desert because of his graduation.

Thank edbishop55
Longmeadow, Massachusetts
Level Contributor
37 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 18, 2016

The restaurant was busy and we were told 15-20 minute wait for a party of 6 on a Saturday night. A table became available and it took 15 minutes to clear the table. The hostesses didn't seem to care. No manager in sight. Finally the table was cleaned and we could sit. Our food was good, everyone had different entrees,... More 

Thank RBfromMass
Portsmouth, New Hampshire
Level Contributor
48 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed May 17, 2016

Carraba's is a tradition when we are "in town" for Brimfield each year and my husband and I look forward to this dinner after a long day walking the fields looking for treasures. This year's meal was exceptional. Adam C was our server and he took great care of us from start to finish. (He's really very funny and we... More 

Thank Alyce M
East Granby, CT
Level Contributor
30 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 17, 2016

Came here with family to celebrate my grandson's 10th birthday. We received a friendly greeting, attentive service and delicious food. Dietary restrictions were respected and everyone enjoyed their choices. I had a fish stew, new on the menu. It was delicious. I also had the best side salad with an excellent creamy Parmesan dressing. A friend had a salmon dish... More 

Thank allwhowonder
Tunkhannock, Pennsylvania
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 27, 2016

Fabuous waitress but typical food. Reasonably priced. Unfortunately, we were seated by the open kitchen. Should have asked to be moved as loud with food smells. Good wines.

Thank KestrelC
Wilbraham, Massachusetts
Level Contributor
15 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 17, 2016

Good waiter accept he never asked if we wanted something to drink. We all ended up drinking water that was on the table when we arrived. Menu very limited for an Italian resturant. Didn't like the salad, no creamy Italian dressing. House dressing didn't taste good. Olive oil on the table for the bread was not good. Something was missing... More 

Thank Sophie315
East Hampton, Connecticut
1 review
2 of 5 stars Reviewed April 8, 2016

Our party of five stopped there for dinner on a Thursday evening after a work conference. After we were seated, our waitress greeted us, but not with a smile. One of our party, Pam, ordered a beef filet with a side of mashed potatoes. After about 15 minutes, as we were finishing soup & salads, the waitress returned to tell... More 

Thank momthebest
Lakeville, Pennsylvania
Level Contributor
61 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 2, 2016 via mobile

Good food and very good service. Wife had a chicken strawberry salad she really liked. I had chicken pasta that was also vey good. We shared an appetizer of mussels that was average but good since they were free due to staying at a local hotel.

Thank camelsolutions

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West Springfield, MA

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3.5 of 5 stars
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Families with children
Open Hours
11:00 am - 9:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 955 Riverdale St, West Springfield, MA 01089-4656
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 14137333960

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
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Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?