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Carrabba's Italian Grill

$$ - $$$
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955 Riverdale St, West Springfield, MA 01089-4613
4:00 pm - 11:00 pm
Closed now
All hours
Sun 11:00 am - 9:00 pm
Mon - Thu 4:00 pm - 10:00 pm
Fri 4:00 pm - 11:00 pm
Sat 11:00 am - 11:00 pm
More Info
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101 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 98: English reviews
Swanton, VT
Level Contributor
202 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed August 18, 2016

Friday night but a fairly short wait as we ate fairly late. Service was excellent. So was the food. Staff was prompt, helpful and attentive. Ask for the bread and olive dipping plate prior to the meal. Bread was super! We all cleaned our plates!

Thank VTer24
Northampton, Massachusetts
Level Contributor
5 reviews
4 restaurant reviews
2 of 5 bubbles Reviewed August 13, 2016

I hadn't been to Carrabba's in awhile and was greatly disappointed when I returned. The portions of meat have been decreased but not the price. They used to make a great filet here, thick and juicy. Now it looks like a scrap of meat, very thin with a muddy taste. The bread offered with the oil used to be a... More 

Thank rainebot
Carrabbas, Manager at Carrabba's Italian Grill, responded to this review

This doesn't sound good. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - West Springfield, MA". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian Grill More 

Easthampton, Massachusetts
Level Contributor
39 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed August 10, 2016

This is the third time we have been to a wine pairing dinner at Carrabba's. I figured that the dinners would not be that good, but to our surprise they exceeded our expectations. The wines were very good and the food was excellent. The wait staff was very prompt and explained each course. The manager, John Stiles, kept everyone informed... More 

Thank cazsterlu
Sandy, Oregon, United States
Level Contributor
33 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed August 10, 2016

Service was quick, food was good and decent drinks. The sauce on the noodle sides lacks sauce. The deserts were pretty good. Just dont do the veal marsala. unless you are there just for a snack. The stuffed meatball was bad to, that was from friend at table.

Thank Jacob C
Northampton, Massachusetts, United States
Level Contributor
26 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed August 10, 2016

I go here when I want quality and comforting food. I love the sea bass dish the most. I hope they keep it. Service is always fast and friendly.

Thank Tony J
Nassau, New York
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 31, 2016

Food and service were great. 9:30pm on a Saturday night and there was only 1 other customer there. Good options for kids meals.

Thank momof2boys581
Palmer, Massachusetts
2 reviews
5 of 5 bubbles Reviewed July 25, 2016

We had dinner at this establishment this last weekend, the service was outstanding, the meal was delicious and the price was right. Had a really nice time. Thank you.

Thank Mario-DebbieM
Granby, Massachusetts
Level Contributor
79 reviews
72 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 21, 2016

We started out going to the Red Rose in Springfield, closed for vacation. My wife has been wanting to go to Carrabba's but I was reluctant because it was a chain. I was surprises everything was excellent, The wait staff and the Manager Chris met all our needs. Pricing was at the high end to the low end, something for... More 

Thank kevin m
Nazareth, Pennsylvania
Level Contributor
92 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed June 12, 2016

I like it when the portions are not huge, they server a decent portion. the food is also very good, the service is good with very attentive staff. Overall a good experience.

Thank travellerTrader
Hancock, Massachusetts
Level Contributor
149 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed June 11, 2016

My son had graduated from college and on the way home we stopped dinner at Carrabas. The waitress was super friendly and fast. All 4 meals were great with absolutely no problems or drama. They gave my son a free desert because of his graduation.

Thank edbishop55

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Large groups, Kids, Families with children
Open Hours
11:00 am - 9:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 10:00 pm
4:00 pm - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 955 Riverdale St, West Springfield, MA 01089-4613
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 14137333960

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
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Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?