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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Meals
Dinner, Lunch, Drinks
FEATURES
Takeout, Seating, Table Service
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features, about
Reviews (27)
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LanguageEnglish
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Reviewed May 26, 2021

What a great little hole in the wall restaurant. The food was HOT and extremely good! This will definitely be a place we return to every time we are in West Springfield!

Date of visit: May 2021
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Reviewed July 29, 2019 via mobile

Went for dinner and had an ok visit. There were only 2 tables with people when we arrived, got sat right away but then took 15 minutes before she came to take even a drink order, we also ordered food at same time. Drinks took...about 5 minutes food about another 10. Drinks and food were very good. The restaurant itself needs some definite work though pealing wall paper everywhere floor needs help kinda gives you that feeling that things probably are a little dirty even in kitchen, I will say though that the bathroom despite needing work was very clean. Everything said I would eat here again food was good.More

Date of visit: July 2019
Helpful?2  
Reviewed April 18, 2019 via mobile

Been here before... it was never anything special.. today the place was almost empty at 1:30pm. Got General Tso Chicken. It was tasty but the rice was barely warm and the spring roll was room temp. Come on people! Make an effort! And maybe put...up some new wall paper instead of repairing ripped sections with scotch tape. 🙄More

Date of visit: April 2019
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Reviewed October 3, 2018 via mobile

This is the best Chinese food in West Springfield. There house fried rice and beef teriyaki are amazing!! We get take out here whenever we can. We have eaten there as well, decor in nothing to write home about but it didn't matter.

Date of visit: July 2018
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Reviewed August 29, 2018

Never a problem getting good Chinese fare at great prices served quickly so we can make a movie right next door at the West Springfield Cinemas. Fastest high quality Chinese food we have ever seen. When we are short on time and need to make...a movie it is our groups restaurant of choice.More

Date of visit: August 2018
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Reviewed November 13, 2017

Food quality is average, but décor is tired and needs freshening. Has tables to dine in, and does a busy takeout business. Prices are reasonable, food is ok, but you can do better.

Date of visit: January 2017
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Reviewed August 17, 2017

We were thrilled to find this restaurant. We ordered General Tso's chicken with fried rice and sweet and sour chicken with fried rice, plus steamed dumplings. The portions were huge, and the food was delicious. We had leftovers the next day.

Date of visit: August 2017
Helpful?1  
Reviewed March 1, 2017

Restaurant is small but the service was great and they have a large menu. We both had a combo and both were tasty and hot. Reasonable prices. They do have a delivery service (which appears to be a separate company) but when we called it...would have been 2 hours to deliver across the street to the Hampton Inn so we walked over. Other than that it was great.More

Date of visit: February 2017
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Reviewed February 4, 2017

I have only been to this restaurant a handful of times in the past 20 years but it was a great choice after seeing a movie across the street. We had a wonderful meal with great service by a veteran waitress on Christmas Day. Loved...all of our dishes and particularly was impressed by delicious spare ribs, just like I had growing up. Main courses were not too salty or greasy. Very generous portions and quick service but the decor is extremely dated. Still the food was excellent and we trusted the quality of food. I would definitely return.More

Date of visit: December 2016
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Reviewed January 5, 2017

North Garden has been my favorite Chinese restaurant for two decades. The wait staff and owner are friendly and attentive. The food is the best tasting Chinese food that I have found in the area. The eggplant dish is a pleasant mix of sweet and...savory. Sesame chicken crispy crust and moist inside with a slightly sweet and sour flavor. The vegetable tofu is a nice blend of tofu and seasonal vegetables.More

Date of visit: December 2016
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Reviewed September 17, 2015

I ate there recently and had the sweet and sour combo dinner. I will say the place is hard to find but the positive it is a very clean place and well kept unlike many Chinese restaurants I have seen and been. My meal was...just OK. Egg roll was standard frozen Chinese restaurant fare.The sweet and sour chicken sauce was good but the chicken looked like state fair corn dogs. They batter was extremelly thick on the chicken. I prefer it light. It was OK tasting but over battered. I am not sure if I will go back as I like my Chinese food less frozen and more fresh. The fried rice was very good though.More

Date of visit: September 2015
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Reviewed May 19, 2015 via mobile

The portions are generous and the quality of food is pretty good. I've definitely had better, but I've definitely had worse.

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Reviewed March 5, 2015 via mobile

I forgot this Chinese Restaurant was here , it's kinda on a lost street, way out of the way,in more of an industrial area. I found the service excellent and I found the food less greasy than most Chinese Restaurants, but the wings and boneless...ribs very dry, the crab ragoons were very good. I would eat here again if I was in the area and remembered that they were there.More

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Reviewed January 25, 2015

I have eaten here 3 times for dinner and had take out for lunch. The food is very good and the service is quick and friendly. if you are in West Springfield and in the mood for Chinese food I would eat here.

Date of visit: January 2015
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Reviewed September 24, 2014 via mobile

Had a hankerin' for some chinese tonite, but she said she was washing her hair. No, seriously though..it was close, so i went. Egg rolls were ok, got the Hawaii 5-0. A bit lacking in shrimp and scallops. The sauce was sort of "cooked all...day" tasting. Veggies were so-so, with the brocolli kind of mushy. I'd look elsewhere, but it'll do in a pinch.More

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Frequently Asked Questions about North Garden

Yes, North Garden offers takeout services.

North Garden is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 3