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Chili's Grill & Bar

American, Mexican, Southwestern
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1175 Riverdale St, West Springfield, MA 01089-4615
10:45 am - 11:00 pm
Open now
All hours
Sun - Thu 10:45 am - 11:00 pm
Fri - Sat 10:45 am - 12:00 am
More Info
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30 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 30: English reviews
South Hadley, Massachusetts
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Just visited Chili's for the first time in a couple of years. We were getting tired of the same old menu. To our surprise they have really changed things up. A whole new section of Tex Mex has been added To our delight the food was fresh and tasty! Burritos, tacos, Mexican bowls and enchiladas were ordered and everyone seemed... More 

Thank bpiq
Wayne County, NY
Level Contributor
56 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were looking for a place within walking distance from our hotel. Waited several minutes in the lobby while staff tried to work out who was supposed to seat customers. The server at our table could not have been nicer. The food is midrange chain stuff, at least one step down from Cheesecake Factory, but OK. I guess somebody mopped... More 

Thank Barit0ne
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Let's just say if you want a clean sanitary restaurant don't go here. Bugs in the food. Floor dirty. Under staffed and management who just doesn't care that you have issues. I will never ever return.

Thank arreis30
Norwalk, Connecticut
Level Contributor
3 reviews
4 of 5 stars Reviewed June 6, 2016

Very busy when we arrived, so we opted to be seated at a hi-top in the bar. A little loud (but not out of the ordinary for a bar). Food was VERY good - service was fast and friendly - ample serving sizes!

Thank annepassarelli
Level Contributor
3 reviews
5 of 5 stars Reviewed April 13, 2016

The Mexican Springrolls are terrific. We were there at dinner time and had to wait more than 20 minutes to eat. Almost left but the food and the service once we got a seat made the wait worth it.

Thank MoeBfromNY
Enfield, Connecticut
Level Contributor
58 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 5, 2016

Had the clam chowder and a mixed salad. The mixed salad seemed a bit old honestly and I couldn't stomach it. The clam chowder was good but I did feel a little nauseous after which could have been because I was so grossed out from the salad. I don't think I will be going back. The waitress was super sweet... More 

Thank Susan H
Level Contributor
38 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed November 10, 2015

What an amazing place. I just loved it! It was cram packed full..... off course with such good food! But I was amazed how quickly they found us a table and how fast our food arrived. The service was excellent too. Would definitely come back again. Great place!

Thank Lorna M
Level Contributor
364 reviews
251 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
3 of 5 stars Reviewed August 8, 2015

Very busy night spot. However, we were disappointed with the condition of the floors and utensils. The food was fairly good and service okay, but the place really could have been cleaner

Thank bilewis
Level Contributor
222 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed June 9, 2015 via mobile

Ate here on may 31 the food was quite good and the service was also very polite and nice. Service was quite fast. Went to washroom and it was nice and clean

Thank Rickie D
Brimfield, Massachusetts
Level Contributor
67 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed May 16, 2015

Very noisy always packed good place to have drinks with friends if you don't mind yelling over the noise. I find the food a bit greasy and unhealthy but for most people it's fine...

Thank KAREN w

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3 of 5 stars
Average prices
American, Mexican, Southwestern
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Large groups, Families with children, Bar scene
Open Hours
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 12:00 am
10:45 am - 12:00 am
Location and Contact Information
  • Address: 1175 Riverdale St, West Springfield, MA 01089-4615
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-8827

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?