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Chili's Grill & Bar

American, Mexican, Southwestern
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1175 Riverdale St, West Springfield, MA 01089-4615
10:45 am - 12:00 am
Closed now
All hours
Sun - Thu 10:45 am - 11:00 pm
Fri - Sat 10:45 am - 12:00 am
More Info
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28 Reviews from our TripAdvisor Community

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Time of year
Showing 28: English reviews
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

Let's just say if you want a clean sanitary restaurant don't go here. Bugs in the food. Floor dirty. Under staffed and management who just doesn't care that you have issues. I will never ever return.

Thank arreis30
Norwalk, Connecticut
Level Contributor
3 reviews
4 of 5 stars Reviewed June 6, 2016

Very busy when we arrived, so we opted to be seated at a hi-top in the bar. A little loud (but not out of the ordinary for a bar). Food was VERY good - service was fast and friendly - ample serving sizes!

Thank annepassarelli
Level Contributor
3 reviews
5 of 5 stars Reviewed April 13, 2016

The Mexican Springrolls are terrific. We were there at dinner time and had to wait more than 20 minutes to eat. Almost left but the food and the service once we got a seat made the wait worth it.

Thank MoeBfromNY
Enfield, Connecticut
Level Contributor
59 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed February 5, 2016

Had the clam chowder and a mixed salad. The mixed salad seemed a bit old honestly and I couldn't stomach it. The clam chowder was good but I did feel a little nauseous after which could have been because I was so grossed out from the salad. I don't think I will be going back. The waitress was super sweet... More 

Thank Susan H
Level Contributor
30 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 10, 2015

What an amazing place. I just loved it! It was cram packed full..... off course with such good food! But I was amazed how quickly they found us a table and how fast our food arrived. The service was excellent too. Would definitely come back again. Great place!

Thank Lorna M
Level Contributor
354 reviews
243 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed August 8, 2015

Very busy night spot. However, we were disappointed with the condition of the floors and utensils. The food was fairly good and service okay, but the place really could have been cleaner

Thank bilewis
Level Contributor
222 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 9, 2015 via mobile

Ate here on may 31 the food was quite good and the service was also very polite and nice. Service was quite fast. Went to washroom and it was nice and clean

Thank Rickie D
Brimfield, Massachusetts
Level Contributor
67 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 16, 2015

Very noisy always packed good place to have drinks with friends if you don't mind yelling over the noise. I find the food a bit greasy and unhealthy but for most people it's fine...

Thank KAREN w
Springfield, Massachusetts
1 review
1 of 5 stars Reviewed March 29, 2015

Went there today for dinner, will never dine at this chili's ever again. The hostess had zero etiquette. The area in which we were seated was filthy. The hostess dropped one menu on the dirty floor then proceeded to place it on the table. Waitress was pleasant enough and appetizer arrived within 10 minutes of being seated. Waited 45 minutes... More 

Thank Grace B
Boston, Massachusetts
Level Contributor
10 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed January 4, 2015 via mobile

Love the redone bar and usually like chillis in general. Unfortunately I would never ever ever sit at the bar at this one again. The bartender was rude slow had an all around nasty attitude. She was so bad I never ordered my meal or another drink. Just had to leave it was so bad. Would be a great place... More 

Thank Tztraveling

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 stars
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
    3 of 5 stars
Average prices
American, Mexican, Southwestern
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Families with children, Large groups, Bar scene
Open Hours
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 12:00 am
10:45 am - 12:00 am
Location and Contact Information
  • Address: 1175 Riverdale St, West Springfield, MA 01089-4615
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-8827

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?