We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Chili's Grill & Bar

$$ - $$$
American, Bar, Mexican, Southwestern
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
1175 Riverdale St, West Springfield, MA 01089-4615
10:45 am - 12:00 am
Open now
All hours
Sun - Thu 10:45 am - 11:00 pm
Fri - Sat 10:45 am - 12:00 am
More Info
Add Photo Write a Review

32 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 32: English reviews
Springfield, Massachusetts
Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 12, 2016

I frequent this location on a weekly basis. The staff knows my friends and I personally. I absolutely LOVE to meet my girlfriends at Chili's every week to catch up,have dinner and drinks! There are plenty of items on the menu that are my favorite! A great place for cheap margaritas and girl talk

Thank anexisb
Lisbon, New York
Level Contributor
112 reviews
55 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed September 2, 2016

We enjoyed dinner here eprecently and I had the fish tacos and my husband the sirloin steak. Both were very good but what made our night special was our waitress, Laura. She was very attentive and and offered suggestions when we were torn between a couple of dishes. She even remembered our extra ranch dressing for our appetizer that we... More 

Thank lovestotravel061
South Hadley, Massachusetts
Level Contributor
23 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 22, 2016 via mobile

Just visited Chili's for the first time in a couple of years. We were getting tired of the same old menu. To our surprise they have really changed things up. A whole new section of Tex Mex has been added To our delight the food was fresh and tasty! Burritos, tacos, Mexican bowls and enchiladas were ordered and everyone seemed... More 

Thank bpiq
Wayne County, NY
Level Contributor
58 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed August 9, 2016

We were looking for a place within walking distance from our hotel. Waited several minutes in the lobby while staff tried to work out who was supposed to seat customers. The server at our table could not have been nicer. The food is midrange chain stuff, at least one step down from Cheesecake Factory, but OK. I guess somebody mopped... More 

Thank Barit0ne
Level Contributor
8 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed July 27, 2016 via mobile

Let's just say if you want a clean sanitary restaurant don't go here. Bugs in the food. Floor dirty. Under staffed and management who just doesn't care that you have issues. I will never ever return.

Thank arreis30
Norwalk, Connecticut
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed June 6, 2016

Very busy when we arrived, so we opted to be seated at a hi-top in the bar. A little loud (but not out of the ordinary for a bar). Food was VERY good - service was fast and friendly - ample serving sizes!

Thank annepassarelli
Level Contributor
3 reviews
5 of 5 bubbles Reviewed April 13, 2016

The Mexican Springrolls are terrific. We were there at dinner time and had to wait more than 20 minutes to eat. Almost left but the food and the service once we got a seat made the wait worth it.

Thank MoeBfromNY
Enfield, Connecticut
Level Contributor
58 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed February 5, 2016

Had the clam chowder and a mixed salad. The mixed salad seemed a bit old honestly and I couldn't stomach it. The clam chowder was good but I did feel a little nauseous after which could have been because I was so grossed out from the salad. I don't think I will be going back. The waitress was super sweet... More 

Thank Susan H
Level Contributor
47 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 10, 2015

What an amazing place. I just loved it! It was cram packed full..... off course with such good food! But I was amazed how quickly they found us a table and how fast our food arrived. The service was excellent too. Would definitely come back again. Great place!

Thank Lorna M
Level Contributor
388 reviews
272 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed August 8, 2015

Very busy night spot. However, we were disappointed with the condition of the floors and utensils. The food was fairly good and service okay, but the place really could have been cleaner

Thank bilewis

Travelers who viewed Chili's Grill & Bar also viewed

West Springfield, MA

Been to Chili's Grill & Bar? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Average prices
American, Bar, Mexican, Southwestern
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Large groups, Bar scene, Families with children, Dining on a budget
Open Hours
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 11:00 pm
10:45 am - 12:00 am
10:45 am - 12:00 am
Location and Contact Information
  • Address: 1175 Riverdale St, West Springfield, MA 01089-4615
  • Location: United States  >  Massachusetts (MA)  >  West Springfield
  • Phone Number: 413-746-8827

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?