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Meals
Lunch, Dinner
CUISINES
Chinese, Sushi, Asian, Japanese, American, Seafood, Fusion
FEATURES
Takeout, Seating, Wheelchair Accessible
Reviews (59)
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59 results
Traveler rating
15
22
9
5
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
15
22
9
5
8
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All reviews sushi coconut chicken roast beef ice cream salad hibachi passes utensils
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Reviewed August 20, 2020

Worst ever. Food is dry and with poor quality as it is been left out too long. When you tell the staff, they ignore you. When you tell the manager, she gets upsets and starts talking while walking away from you. Worst customer service experience...with poor food quality. In view of covid infection control measures, they give you 1 glove which you are to put on and take off for reuse everytime you go to get food.More

Date of visit: August 2020
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Reviewed August 10, 2020

Visited Sunday Aug 9, 2020. Obviously changes took place since COVID-19, but plenty of food to choose from. Disposable plates/cups/utensils. The only negative was no real selection of deserts - was bad selection before COVID - now even worse. Flan and cookies are the only...things that were offered. Ice cream was available though. Prices did increase.More

Date of visit: August 2020
Helpful?1  
Reviewed January 26, 2020

Stopped again at this expansive dinner buffet after spending the day at the Big E exposition center a few miles to the south. Located in a large mall off Route 5 in West Springfield, this restaurant has many items (mostly Chinese or sushi) at multiple...self-serving areas. The service from the waitresses was good, as your drinks were promptly refilled. The various serving trays were reasonably fresh; this place is busy enough that the items are periodically updated. A good place to sop by if you are hungry.More

Date of visit: January 2020
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Reviewed October 27, 2019

While attending the fre AAA Dream Destinations Fall Travel Show we got our morning free lift ticket passes worth $189, attended the booths, then scooted over to West Springfield for a bite to eat. Many bites to eat. Many themes of food, from seafood to...Chinese and American. The roast beef was the best. There really were too many things to choose from. Except for the pudding that I got with my meal, I didn't even get dessert! The ladies got Hibachi where you chose the food and they cooked it for you. I had all varieties of food and was stuffed. The buffet ranged in price from $12 lunches on weekdays to under $15 for Sunday meals and was well worth it. The food was fresh and full. The waitress brought me a steak knife as I was cutting my beef with a spoon, but it was working! We went back over to MGM and got $246 worth of free ski passes for the 1pm afternoon entrance gift.More

Date of visit: October 2019
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Reviewed August 6, 2019

Plenty of choices from Salads, to meats, fruits, and desserts. Desserts could be improved... The grill is good as well. The coconut chicken is the best!

Date of visit: July 2019
Helpful?1  
Reviewed June 14, 2019

Midday is not the best ime to visit a buffet. BUT, this is an exception. At 3PM all offerings were fresh and the trays were full. A nice selection. You have the choice of paying lunch or dinner prices(some trays were marked for dinner guests...only like whole crabs and full ribs (without that terrible red sauce often seen on this entree.More

Date of visit: June 2019
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Reviewed April 20, 2019

We really enjoy going here as a something for everyone with your vegetarian or you crave the seafood or you just want plain American food

Date of visit: April 2019
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Reviewed March 26, 2019 via mobile

The majority of the food was cold. Ended up paying $28.22 for me and my daughter which was a big waste. We we're there no more than 10 min. When I complain that the food was cold the lady pointed to the steam at the...buffet and was like "look food warm"! I will never go back. Lack customer service. All they care is about the next buck.More

Date of visit: March 2019
Helpful?2  
Reviewed February 3, 2019 via mobile

First what I liked. Plenty of seating carpet is clean. Private area for large groups. What I didn't like. The crab served here is fake. The salmon and shrimp lacked flavour. The rice had no flavor. And the jello tasted like it had corn starch...in it. It's not a reasonable enough price if your going to be disappointed. We took our daughter here for her birthday dinner. She selected it. I would not go again on my own. But if she wants to I would. Just avoid the dishes I had that did not taste good.More

Date of visit: February 2019
Helpful?1  
Reviewed December 27, 2018

We eat in this buffet for many times with my family. Food every time the same, never change. My husband like it, kids eat just mac and cheese. this place good when you hungry and don't have a lot of time.

Date of visit: November 2018
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