Gustazo Cuban Restaurant and Cafe

Gustazo Cuban Restaurant and Cafe

Someone from this business manages this listing.
Learn More
+1 855-487-8296+ Add website
Hours
Sun
5:00 PM - 9:00 PM
Wed
5:00 PM - 9:00 PM
Thu
5:00 PM - 9:00 PM
Fri
5:00 PM - 10:00 PM
Sat
5:00 PM - 10:00 PM
Improve this listing
Reserve a table
Can a gluten free person get a good meal at this restaurant?
This property has identified as Women-owned, Hispanic/Latinx-owned
Tripadvisor does not verify the accuracy of this information.
About
The word Gustazo means great pleasure and “darse or dar un Gustazo” means to treat oneself or someone else to something special. Located at 240 Moody street, Gustazo aims to bring authentic Cuban flavors to the vibrant Boston restaurant scene. Its festive and original decor embodies the spirit of Havana, with elements of Spanish colonial architecture, reminiscence of the 1950s and colorful Cuban modern art. In the kitchen, modern interpretations of classic Cuban dishes are crafted daily with the best available ingredients. When visiting this lively neighborhood restaurant, savoring our authentic Cuban fare and listening to our carefully selected compilation of Cuban music, we aim that you our guest, will have a Gustazo!
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Late Night, Drinks
FEATURES
Takeout, Reservations, Private Dining, Seating, Parking Available, Street Parking, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service, Sports bars, Gift Cards Available
4.5
4.5 of 5 bubbles277 reviews
Excellent
176
Very good
64
Average
21
Poor
8
Terrible
8
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Chet P
1 contribution
1.0 of 5 bubbles
Apr 2024 family
We were charged a bill that was not ours. We left the restaurant thinking, wow, that was expensive. When we got home and saw the emailed receipt – it was high because the bill we paid did not match what we ordered and was $100 higher than it should have been. Since then we have called Gustazo’s Waltham location multiple times leaving messages, we have emailed multiple times providing documentation and contact information. Gustazo’s – over the past month – has been unresponsive. How did we pay the wrong bill. This is the wrong question; everything should be fixable once an error is found. Anyway – nighttime, using a QRC code paying by phone – yes, we did not see so well, and just accepted that a common practice would go well. A mistake. The unfortunate part – the front-end staff were lovely and accommodating. We made a reservation online, but it was not “found” by the front-end staff. They still scrambled on a Saturday night to find us a table. Our waiter, Juan, was efficient and nice (we did get served the correct food and drinks). The food was very good. I can even understand a mistake was made by Gustavo in presenting the incorrect bill. But not having customer service to acknowledge our efforts to contact them – to ignore us after the mistake was made is a basic failure of customer service and of running a business. We will not be going back.
Written May 27, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

welshpembrokecorgi
Newton134 contributions
2.0 of 5 bubbles
Jun 2023 family
though they tried to provide good service, very short handed. But the food was poor, as the beef was all fatty and not good quality. On top of that, this is the very first time I've been sprayed wet with a bottle of sparkling water. It wasn't chilled, served in ice bucket which should have been a warning. When I opened it, just sprayed all over. Day and night between this one and the one in Cambridge which is excellent.
Written February 17, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michaela C
1 contribution
1.0 of 5 bubbles
Dec 2023 couples
The only good thing about this place was the taste of the food. The service was horrible, drinks came when we finished our meals. Our server told us 2 “small plates” each (2 of us eating) would be enough but each small plate was enough for one bite, and they were about $20 each. They told us the bar was so busy that’s why the drinks took so long but the restaurant was practically empty. Got the receipt and there was a 4% “kitchen appreciation fee” added on. As someone who’s worked in a restaurant for 10 years I will certainly not be coming back. We left and were still hungry.
Written December 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

chocchip4
42 contributions
3.0 of 5 bubbles
Jul 2023 family
I'm so sad to leave this review. In the past, the food and service were incredible, every person and every dish and drink. But last time was such a letdown. Service was dismissive and rarely around to order another drink or dish. They took some of the best dishes off the menu including the zucchini flowers and cuban cigar. And those we got were just ok, even some of the same dishes we've had in the past like the ceviche and ropa vieja were just meh. Really, hope they bring back the past amazing dishes and recipes.
Written July 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Samantha H
Stratton Mountain56 contributions
5.0 of 5 bubbles
Jul 2023 couples
We went here last night so we could walk to see the July 4 fireworks afterwards. The place is large so easy to get a reservation, has a really fun vibe, and the food was fantastic! We were so enthralled with the menu we over ordered, and everything was delicious from plantain chips with guac to ceviche to the mussels. And it was nice to have the chance to have a good mojito which I haven’t been able to find in a while. Highly recommend!
Written July 2, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ingrid h
Rutland97 contributions
3.0 of 5 bubbles
Mar 2023 couples
Was ok, but not special. In our opinion octopus was over cooked, it should always retain some chewiness. Portions are small, even the large plates (lots of rice though!). Tastes were ok for all dishes we had, but again $16 to $18 for an appetizer should be a bigger portion. Really nothing special, we had high hopes but left disappointed. Very large restaurant, filled to the brim, high noise level!
Written March 12, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

welshpembrokecorgi
Newton134 contributions
2.0 of 5 bubbles
Aug 2022 none
Not the same as their Cambridge location which is far better than this one . Perhaps an off night, but the food was mediocre, and the sparkling water I ordered came room temperature. worse, it
Written December 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

mystery1reader
Boston207 contributions
5.0 of 5 bubbles
Dec 2022 couples
Lively large dining area Great lime martini All of our small plates were unique and delicious — lamb chops great ! Ribs Mussels Many others. Significantly great ! Lots of diners having a relaxed fun time here CHRISTINE OUR SERVER was patient and gave good suggestions Attentive but not intrusive Go !! It s great !
Written December 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stefan V
Boston48 contributions
3.0 of 5 bubbles
Sep 2022 family
Ambiance is good, food was good, but management doesn't care if you have your dinner near a garbage bin. We were seated on patio on the left side corner and we noticed flies around. Therefore we selected another table far from that corner. After we finished the dinner we went around the restaurant and saw next to the table on the left side of the patio (the employee led us to) a smelly bin with overflowing garbage. I concur with other reviewer that they offer you the worst place ( BTW we had a reservation). To me it is impossible the employee didn't know about the garbage bin on the other side of the patio panels, or he is not too mindful. But management SHOULD know!
Written September 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Allen P
Andover25 contributions
4.0 of 5 bubbles
Aug 2022 couples
We treated friends to one of our favorite restaurants to enjoy several excellent dishes, but we're disappointed by others. Outstanding: guacamole, beat salad, seafood stew, savignon Blanc by the glass, churros and tres leches dessert. Very good, but not as great we're the arroz con pollo and mahi mahi entrees. The Jonah crab tacos were a clear disappointment with little meat. Our server was good, but appeared less frequently than desired Also, the noise level on Saturday dinner hour at our table was extremely loud.
Written August 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Fernando J
1 contribution
1.0 of 5 bubbles
Aug 2022 none
The service was outstanding, but!!!!! I The croquetas were excellent, the mojito could not be better, the palomilla was a ripoff. I was served an excellent piece of Ribeye, which is not palomilla. I questioned the manager and waiter and both stated that Ribeye was the same cut. Well they either did not know or they sell you palomilla for 35.00 dollars which is a ripoff.
Written August 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Janice F
Boston87 contributions
5.0 of 5 bubbles
Aug 2022 friends
Despite a mix up on reservation on a very busy Sat night, the manager found a table for us with just a short wait. Wait staff was excellent. Food was great. Many choices of very good Cuban food. Sat outdoors in a very pleasant patio and thoroughly enjoyed the visit.
Written August 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gab S
1 contribution
1.0 of 5 bubbles
May 2022 family
We did had a reservation and got sited right away, we order appetizer, food and drinks as soon as we got seated it took 45 minutes to the appetizer to arrived we got our drinks after dinner and they forgot to bring one meal and they try to charge me for it. make sure you check your bill they charge staff appreciation fee. First time and last time I go to this place
Written May 7, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ellie G
Boston12 contributions
5.0 of 5 bubbles
Apr 2022 none
Have been here twice within the last three months and have had great experiences both times. The service is excellent, and the waiters are friendly and knowledgeable. Portions are well-served for the price point, and all of the food is excellent. Highly recommend the Arroz con Pollo. Truffled yuca fries are a must-have, as well as the maduros side. The main dining room interior is rather loud, but the back room is definitely quieter. The decor is chic but not overboard. Overall, an excellent experience at Gustazo.
Written April 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Julia M
Bedford42 contributions
1.0 of 5 bubbles
Mar 2022 family
We had 6:30 reservations. We arrive on time and were seated immediately and ordered our meals right away. It took 47 min for the appetisers to appear and another 30 min for the main course. By the time it arrived we were so hungry we couldn’t taste the meal. Overall quite an unpleasant experience. Would not recommend
Written March 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-15 of 273
Best moderately priced restaurants
See all
In A Pickle
$$ - $$$ · American
Grassfield's Food & Spirit
$$ - $$$ · American
Brelundi
$$ - $$$ · Italian, Sicilian
Not Your Average Joes
$$ - $$$ · American, Bar
Chateau
$$ - $$$ · Italian, Pizza, Sicilian, Southern-Italian
Amuleto
$$ - $$$ · Mexican
Bistro 781
$$ - $$$ · American
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

GUSTAZO CUBAN RESTAURANT AND CAFE, Waltham - Menu, Prices & Restaurant Reviews - Order Online Food Delivery - Tripadvisor

All Waltham HotelsWaltham Hotel DealsLast Minute Hotels in Waltham
Things to DoFlightsVacation RentalsTravel StoriesCruisesRental Cars