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Hot Chocolate Sparrow

5 Old Colony Way, Orleans, MA 02653-3213
+1 508-240-2230
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Certificate of Excellence
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Overview
  • Excellent60%
  • Very good30%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
“fudge” (60 reviews)
“sandwiches” (47 reviews)
“panini” (8 reviews)
Open Now
6:30 AM - 9:00 PM Hours
CUISINES
American, Cafe, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5 Old Colony Way, Orleans, MA 02653-3213
All Details
Top 3 Reasons to Eat Here
Sponsored by: Hot Chocolate Sparrow
1. Our Beautiful Cafe!
"What's not to love?"
SandraD1984
See reviews that mention love this place
2. Desserts & Pastries
"Great place for coffee and pastries."
Richard S
See reviews that mention pastry
3. Chocolate & Candy
"I would put these confections up against the best."
GoDontGo
See reviews that mention confections
Write a ReviewReviews (600)
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1 - 10 of 591 reviews

Reviewed 2 days ago

excellent coffe, yummy handmade chocolates (you can watch them being made!) great location, sit in or out.

Thank capelady99
Reviewed 3 days ago via mobile

This place is great! Hands down best dark roast on the cape and we have tried everywhere. Nice people at the counter, fun ambience, it’s our definite stop before going to the nearby beaches. And they are active on insta which we appreciate! High five!

Thank Andrea D
Reviewed 1 week ago

Went in for hot chocolate and stayed for some of their absolutely delicious confections!! There is never any problem in getting exactly what you are craving....even if you didn't realize you were craving it!!

Thank spiekarski2
Reviewed 2 weeks ago via mobile

Limited seating; put your order in , grab a seat at a little table and enjoy! Great place! ( or take out your order... after visiting the candy counter... if you must !😁

Thank Lucy S
Reviewed 3 weeks ago via mobile

perfect to pop in and grab an ice coffee, snack, or ice cream. i only had coffee so can’t speak to food. very crowded!

Thank chelsea a
Reviewed 3 weeks ago

According to my late Uncle Ralph, if it ain't chocolate, it ain't dessert. You will have no problem getting dessert here. One of our friends has been bugging us for several years to try this cafe. Our first foray was a maple walnut sundae for...More

3  Thank StarWeez
Perry S, Owner at Hot Chocolate Sparrow, responded to this reviewResponded 3 weeks ago

Thank you for the great review! Yea not enough help or still training, hard to keep up with quick service tables at the rate people come in and out. If you see any employee (including myself) they can always be asked to wipe down a...More

Reviewed 3 weeks ago

This place is buzzing, and no wonder - awesome hot and cold drinks, sandwiches, pastries, and chocolate. There must be 50 different drink items, including coffee done a dozen ways, hot and cold chocolate, smoothies, and a really good tea menu including some obscure varieties....More

Thank Ian L
Reviewed 3 weeks ago via mobile

Some gems of places seem to fall victim to their success, think it’s true here. Quality seems to be slipping as prices rise and quantities shrink. The crews seem less and less skilled as time goes on; not really sure if the owners didn’t cash...More

Thank Dadmanly
Perry S, Owner at Hot Chocolate Sparrow, responded to this reviewResponded 3 weeks ago

Nope, same quantities as always, all the same menu items available (we tried to shrink the menu to make it easier to order but found everyone has their favorites, so we kept everything the same). The owners did cash out... to their children who are...More

Reviewed 4 weeks ago via mobile

Stopped here by chance whilst biking down the rail trail and had a frozen mocha with mint - delicious! So glad we stopped off! Really pleasant staff too

Thank Samantha B
Reviewed 4 weeks ago via mobile

A friend took me there and she suggested the hot fudge Sunday, so good. My friend frequents this restaurant every time she comes to the Cape. I thought the Sunday was very good, but the chicken salad sandwich was even better. The reason for four...More

Thank Byron Ellen S
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Ask a question
Questions & Answers
Joanna W
July 9, 2017|
AnswerShow all 2 answers
Response from Lynn F | Reviewed this property |
Yes they have gluten free
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$5
Meals
Lunch, Breakfast, Drinks
Restaurant features
Outdoor Seating, Seating, Wheelchair Accessible, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Takeout, Accepts Credit Cards
Good for
Families with children, Kids
Open Hours
Sunday
6:30 AM - 9:00 PM
Monday
6:30 AM - 9:00 PM
Tuesday
6:30 AM - 9:00 PM
Wednesday
6:30 AM - 9:00 PM
Thursday
6:30 AM - 9:00 PM
Friday
6:30 AM - 10:00 PM
Saturday
6:30 AM - 10:00 PM
Location and Contact Information
  • Address: 5 Old Colony Way, Orleans, MA 02653-3213
  • Location: United States  >  Massachusetts (MA)  >  Cape Cod  >  Orleans
  • Phone Number: +1 508-240-2230
  • E-mail
Description
With the love of chocolate and a loan, we started The Chocolate Sparrow, a simple candy shop, in 1989 in North Eastham. Gradually we learned the art of making fine chocolate and the business of selling it. In 1991 we opened a summer shop in Wellfleet. Two years later in Orleans, we opened The Hot Chocolate Sparrow, a cafe complete with coffee from around the world, desserts of every indulgence, and our own hand-dipped chocolates. Here we could offer specialty coffee drinks in a sophisticated but welcoming atmosphere. We have grown into a local institution, open early morning to late night, every day of the year except Christmas. We created a place where people can connect. Our cafe is recognized Cape-wide, our chocolate is sent all over the country, and our coffee, desserts, and fudge have been voted #1 numerous times in various local surveys. No wonder we are recognized as "The Best on the Lower Cape."
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