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Herrell's Ice Cream & Bakery

Certificate of Excellence
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8 Old South St, Northampton, MA 01060-3847
+1 413-586-9700
12:00 pm - 9:00 pm
Closed now
All hours
Sun 12:00 pm - 6:00 pm
Mon - Sat 12:00 pm - 9:00 pm
More Info
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239 Reviews from our TripAdvisor Community

Traveler rating
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Time of year
Showing 238: English reviews
Guangzhou, China
Level Contributor
159 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

We bumped into this place after lunch on a chilly afternoon but, the many varieties/self creations of ice cream killed the chill or added to the chill which i didn't regret AT ALL! If i had missed, I would have regretted for a long time. Another surprise after the interview at Williston.

Thank simonfung888
Istanbul, Turkey
Level Contributor
10 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I have waited more than half an hour for this ice cream and it is so worth it. Don't let the long line discourage you, it moves fast and these people are waiting for a reason. The ice cream is amazing, try the weird flavors, they are really good and much better than they sound. The hot fudge is to... More 

Thank Elizabeth C
Level Contributor
29 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 week ago

I visit this place several times a year. I am always staggered by the variety of ice cream flavors,many exotic,on offer. Yesterday,however,I hit the jackpot. Licorice very good. Baklava better. But the ginger sorbet was a knockout.The best cold dessert I have ever,ever had(I am over 70). Kudos to all concerned!

Thank Michael L
1 review
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Just arrived here and was so disappointed. The charm of this place has disappeared. Maybe under construction. But why fix something that wasn't broken?! Service was terribly slow. At least the ice cream still has its magic I guess....

Thank Ainsley F
Judy H, Owner at Herrell's Ice Cream & Bakery, responded to this review

Sorry to disappoint you, but one star? Really? We are totally under construction and just reopened to be able to serve customers. Sorry service is a bit slow. Staff is learning new space. After nearly 40 years, renovations and new equipment is necessary in order to continue to make our ice cream. Check us out again in the new year! More 

Province of Seville, Spain
Level Contributor
75 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Wide and somewhat exotic selection of homemade ice-cream flavors. But overpriced, I would say, and somewhat crowded

Thank Juan T
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

How can you go wrong here? Whatever you choose it is going to be great. They make their own ice cream, and will smoosh in whatever toppings you select. It is conveniently located in Thorne's Marketplace in downtown Northampton. A great after dinner treat.

Thank U6316CKmichaelh
Holyoke, Massachusetts
Level Contributor
29 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

they have ice cream for everyone, from no dairy ice creams to smoothies and shakes they have something for every craving.

Thank kelly f
Level Contributor
97 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I have always loved Herrells for ice cream. It never ceases to amaze me on the flavors that they have and there's always, always is a line out the door on weekends. Truly an outstanding sundae and quality ingredients of toppings and creme. Great little baked goodies! I've been coming here for 30 years???

Thank gardener1Sturbridge
Level Contributor
12 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Every time I'm in Northampton, my husband and I try to make it point to stop at Herrell's. They have a bunch of delicious flavors to choose from, each rich, flavorful, and creamy. Some of the flavors rotate, so if you're looking for something specific, it might be a good idea to check out their Facebook page (where they post... More 

Thank Crystal M
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

Knowing that I'm going to be "in town" and will stop at Herrell's for ice cream, I prepare in advance by counting every single calorie that I consume in a hopeless effort to take control my gluttony. It doesn't work. Just forget the self-control and go and enjoy every minute of your ice cream experience. It is some of the... More 

Thank Karin L

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
$3 - $10
Restaurant features
Takeout, Seating, Accepts Mastercard, Accepts Visa
Good for
Kids, Families with children
Open Hours
12:00 pm - 6:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
12:00 pm - 9:00 pm
Location and Contact Information
  • Address: 8 Old South St, Northampton, MA 01060-3847
  • Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Northampton
  • Phone Number: +1 413-586-9700
Award Winning Ice Cream Shop and Bakery, specializing in dairy and No-Moo dairy free baked goods (Vegan and Gluten Free), frozen desserts and hot fudge sauces. No-Moo Cookies, Pies and Cakes, Ice Cream Cakes, Gourmet Dairy Ice Creams available in house, online and wholesale. 370+ flavors of frozen desserts and still counting! And Kosher!

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Herrell's Ice Cream & Bakery and other visitors
1 question
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Old Saybrook, Connecticut, United States

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Questions? Get answers from Herrell's Ice Cream & Bakery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?