We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Herrell's Ice Cream

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
8 Old South St, Northampton, MA 01060-3847
413-586-9700
Website
Today
12:00 pm - 11:30 pm
Open now
All hours
Hours:
Sun - Thu 12:00 pm - 11:30 pm
Fri - Sat 12:00 pm - 12:00 am
More Info
Add Photo Write a Review

226 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 225: English reviews
Northampton, Massachusetts
Level Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Limited choices I recommend Maple Farm Icecream, a family owned. A rising business serving multi flavors nade fresh at the farm. I would give it 5/5

Helpful?
Thank World traveler K
Judy H, Owner at Herrell's Ice Cream, responded to this review

Thank you for your review. Just so you know, we are also family owned and make all of our ice cream on our premise. Judy Herrell More 

Northampton, Massachusetts
Level Contributor
25 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I live in Northampton, but I grew up in Belmont. Why do I mention this? Because as a child I used to go to the original Steve's Ice Cream in Davis Square (Somerville, MA). Steve Herrell was the first person to put foreign matter like Heath bar or Oreo cookies into ice cream - something we now take as much... More 

Helpful?
Thank Kenneth H
Judy H, Owner at Herrell's Ice Cream, responded to this review

Thanks so much for your glowing review. Just so you know, while we are still a family business, Steve is retired. He visits frequently for fun, but is no longer involved with the day to day business. Thanks again, Judy Herrell More 

Worcester, Massachusetts
Level Contributor
77 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Steve Herrell is a master ice-cream maker: his old favorites and experimental flavors always of highest quality and interesting. Can be crowded and noisy; a wait at certain times/days common, but never impossible. Hotter days, it can be very busy. Ice cream drinks also worth a try. Not cheap.

Helpful?
Thank Phillylad
Level Contributor
4 reviews
4 restaurant reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

My boyfriend and I had walked by this place a few times before and finally walked in to try it. Couldn't have made a better choice! There was obviously a line, seeing this place is really great, but the line moved very quick! They have quite some flavors to choose from, all different kinds of toppings and cones. I have... More 

Helpful?
Thank cmac8817
Hopkinton, Massachusetts
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Rich, creamy. Almost too many choices. Can't go wrong with a smoosh-in of any sort. Their homemade hot fudge is to die for.

Helpful?
Thank rainyd1217
The Hague, The Netherlands
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Great ice cream, friendly service and happy settings. Will visit again Tried cookies and cream, toffee crunch and cookie dough. All were very good

Helpful?
Thank Abid95
East Granby, Connecticut
Level Contributor
347 reviews
172 restaurant reviews
common_n_restaurant_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

We had to find the place because we read about the ice cream in national newspapers. English toffee crunch. And coffee walnut. Prices were above average but worth the wait. Creamy and yummy. Lots to read on the wall (history) while waiting in line. Even ben and Jerry's stopped by, per trivia board.

Helpful?
Thank lakwatsera2014
North Scituate, Rhode Island
Level Contributor
35 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 6, 2016

I have had ice cream up and down the entire east coast and beyond but, Nothing compares to Herrell's! The wait could be a half hour or more but, it is definitely worth it if you love ice cream the way I do. I'll have to more find more excuses to take the one- and-a-hour ride to Northampton to go... More 

Helpful?
Thank GDion21
Westfield, Massachusetts
Level Contributor
70 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 28, 2016

I was dairy free for a year due to allergy reasons, and it was so great to have a place to get Ice Cream! I know there are a lot of dairy free options in the supermarket, but sometimes you just want to feel normal and have a dish of Icecream at a place like Herrell's! They have a rotating... More 

Helpful?
Thank 83JessicaM83
Belleville, New Jersey
Level Contributor
66 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 27, 2016

There are never long lines at this amazing ice cream hub in North Hampton. Staff is friendly and will offer you samples of any flavors you request. Though I've only been here a few times, every time has been equally amazing. Fudge is homemade and a delicious topping. I also appreciate that they don't use artificial colors to make the... More 

Helpful?
Thank Karen P

Travelers who viewed Herrell's Ice Cream also viewed

Northampton, Hampshire County
Northampton, Hampshire County
 
Northampton, Hampshire County
Northampton, Hampshire County
 

Been to Herrell's Ice Cream? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Restaurant features
Takeout, Seating
Good for
Families with children
Open Hours
Sunday
12:00 pm - 11:30 pm
Monday
12:00 pm - 11:30 pm
Tuesday
12:00 pm - 11:30 pm
Wednesday
12:00 pm - 11:30 pm
Thursday
12:00 pm - 11:30 pm
Friday
12:00 pm - 12:00 am
Saturday
12:00 pm - 12:00 am
Location and Contact Information
  • Address: 8 Old South St, Northampton, MA 01060-3847
  • Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Northampton
  • Phone Number: 413-586-9700
Description
Ice Cream Shop

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Herrell's Ice Cream and other visitors
1 question
Ask a question
Old Saybrook, Connecticut, United States

See all questions (1)

Questions? Get answers from Herrell's Ice Cream staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?