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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
$3 - $20
CUISINES
American
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (171)
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Traveler rating
82
55
18
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8
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LanguageEnglish
Traveler rating
82
55
18
6
8
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All reviews ice cream sundae frozen yogurt sandwiches hot turkey sandwich froyo closed on mondays worth the wait toppings homemade
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Reviewed July 3, 2022

OUr waitress was wonderful...knowledgeable, professional and experience. She had a marvelous smile and was friendly. I told her boss on the way out she is an excellent emmployee

Date of visit: July 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed June 21, 2022

I've visited many times with my family (examples: 6/15/22, 4/20/22, 3/8/22, 12/18/18, 11/1/18, 3/9/18 and 10/11/12) but I'm finally getting around to putting my review into words! We love coming here because it still feels like visiting a family diner. Everyone is friendly, helpful, and...efficient. I usually alternate between ordering the stuffed turkey dinner and a chicken salad sandwich on a bulkie roll. For dessert, I almost always get a frozen yogurt with Oreos mixed-in and hot fudge on the side - but sometimes I splurge for marshmallow (homemade every day!) or other sundae toppings. They're closed on Mondays but be sure to stop by any other day! Even if there is a line for a table, it's worth the wait!More

Date of visit: June 2022
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Reviewed May 22, 2022

90 degree days call for ice cream and when on Newton, Cabot’s is the answer. Got a space in the rear lot, pulled up some chairs to the tables in their outside dining area (really!) where we devoured our treats. So good!

Date of visit: May 2022
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Reviewed August 15, 2021

Was in the area and told my kids they were in for something special as I had enjoyed a sundae at Cabot's several years earlier... We waited in line in our masks to order takeout ice cream. Our turn came and an older fella looks...at me with an annoyed vibe and then looks down at the counter. No hello. No "can I take your order." Nothing. Considered leaving but didn't. I order a small cone. My son orders a medium cone. My other son orders a small cup. No eye contact. No thank you. No idea of what comes next. I pull out my credit card to pay and just stand there. The employee (owner?) turns away and starts taking phone orders. Finally I tell my kids, "let's get out of the way and stand over here." A little while passes and our orders start coming out one at a time. Medium cone. My cone. I'm standing there holding my cone (wearing a mask and waiting to leave so I can eat it). It starts to melt down my hand. Two minutes later--my son's dish. More melting. "Can I pay?," I ask. I flag down a young woman and tell her that I want to pay. She rings in the order and is sooooo close to taking my payment. The original guy stops her, resets the order, types it all in off a sheet of paper, and charges me $19. As a final gesture he flips me a screen that recommends I leave a 20% tip. At this point my cone has melted down my hand and the fun of this moment has officially passed. I walk outside and start hanging out with my kids eating our cones. A couple minutes later my son finds a short white hair in his cone. He and his sister think it's a chest hair. The guy who took our order has his shirt open two buttons. I go in and discreetly break it to the guy and I hear him utter the first words of my entire visit. "Sorry-it happens." That's a gross thought. He offers another cone. I tell him my son has lost his appetite and he finally offers a refund. He then refunds me the price of a small cone when my son's cone was a medium. Lazy. Rude. Gross. Unprofessional. Final thought: Put up a sign that at least tells people what your mask policy is. This comes across as a very anti-mask business and I can understand that since the place relies on packing people close together with questionable ventilation and no employees wear masks. If your rudeness was a response to my mask (I have no idea, it's a guess) then just put up a sign and I'll take my business elsewhere.More

Date of visit: August 2021
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Reviewed May 1, 2021 via mobile

Really good hot turkey sandwich with mashed potato and gravy. Tuna sandwiches and chicken cutlet sandwiches delicious. Of course had to enjoy the old fashion ice cream puff with hot fudge sauce covering it all! Great staff and atmosphere! Looking forward to coming back sooner...than later!More

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 12, 2020 via mobile

I had a great time getting takeout dinner from here with my friends. Very friendly and helpful staff and nice atmosphere looking out at Washington street.

Date of visit: May 2020
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Reviewed January 11, 2020

How often is it 65 degrees in Mid January? That's right, almost never. And what happens when it is 65 degrees in Mid January? Right again, everyone goes out for Ice Cream! Got to Cabot's around 7PM, lobby is PACKED with people. All waiting for...tables! Too bad for them, but great for me! Right to the counter, got a nice big scoop of Peppermint Stick (I have the taste buds of a 9 year old) with a dollop of Hot Fudge, and got change for my $5. Where does that happen? In and out in under 5 minutes, enjoyed my treat on one of the many benches on the sidewalk just outside the shop. So goodMore

Date of visit: January 2020
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Reviewed January 10, 2020

This is definitely the GO TO place for ICE CREAM !! This place has been on Chronicle and Phantom Gourmet! Many accolades from customers who flocked to this place Spring, Summer , Fall and Winter! Always busy! Great Service and great food and ice cream!...This has been family run for several generations. Just a reminder to have cash , they donot take Credit cards. ATM outside the front door.More

Date of visit: November 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 4, 2019

Well this place has been here for over fifty years and is a well established family run business . The son and daughter run the business. Everything is old school from the helpings of ice cream to the soups, sandwiches and dinners. Always busy no...matter what type of weather it is! Always a cheerful smile from the other side of the counter form the host and the help staff. Everything is good! Just make sure you bring CASH? No credit cards. ATM outside the door. Well worth the visit anytime of the season! Expect a wait!More

Date of visit: November 2019
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Reviewed November 4, 2019

Stopped my to get a couple of sundaes. Their ice cream is creamy and their toppings are delicious and plentiful.

Date of visit: November 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 24, 2019 via mobile

Always leave room for ice cream dessert! What a wonderful selection. We definitely scored a table by choosing a Thursday at 5 PM. Chose a dinner and got a to-go box olin order to have room for a sundae. So many choices! Love the yoghurt...add on flavors. Nutella is my fav.More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 15, 2019 via mobile

A classic in Newtonville. Appetizing menu and great variety of ice cream. An oldie but goodie! Great for families!

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 14, 2019

Have been going there for over 30 years. The place hasn't changed one iota. Same layout, same furniture. May have replaced some with like kind, but it is dated. Bathroom is still upstairs and don't think it has ever been remodeled. Too bad for hadicapped...and if you have a bunch of children (as in a children's party), you will be out of luck. Help is friendly, and ice cream is still good, but portion size has shrunk and prices have increased, as it has everywhere. Parking can be a problem and occasionally have to wait. Have eaten food recently, but isn't quite as good as years past. Still a place to go if your in the neighborhood, Just wish they would remodel and improve brathroom access.More

Date of visit: August 2019
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Reviewed July 12, 2019 via mobile

Out of town family. Ice cream was ok but nothing spectacular. None of us got a sundae or milkshake. Just plain old ice cream. to quote my son he shrugged when I asked him how his CC cookie dough was he said, it’s ice cream.

Date of visit: July 2019
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Reviewed June 10, 2019

After not having gone here for a few years, we went for a classic Sundae. Had to wait for a seat, even at 9:15 p.m.! Worth waiting for. I had the regular hot fudge sundae. Spoke to the owner who's worked there for 50 years....Thanked him for their consistent quality. With all the Friendly's going away, it's hard to find that great sweet sundae you crave.More

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Cabot's Ice Cream & Restaurant

Yes, Cabot's Ice Cream & Restaurant offers takeout services.

Cabot's Ice Cream & Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4