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The Cheesecake Factory

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1245 Worcester St, Ste 1098, Natick, MA 01760
+1 508-653-0011
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  • Excellent35%
  • Very good42%
  • Average16%
  • Poor4%
  • Terrible3%
Travelers talk about
“cheesecake” (81 reviews)
“meatloaf” (5 reviews)
“salad” (22 reviews)
Closed Now
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
1245 Worcester St, Ste 1098, Natick, MA 01760
All Details
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111 - 120 of 287 reviews

Reviewed January 24, 2016

Always heard wonderful reviews of Cheesecake Factory! Unfortunately, we were that impressed. Service fairly slow and meal only OK. Pricey, too. A fine place to go on a date but probably will not return. Nothing bad, though. Year visited not 2015--it was 2014. Great place...More

Thank EastTxLady
Reviewed January 16, 2016 via mobile

Although the food is consistently good. I found the service to be a little lacking today. The table was sticky..we had to request it be wiped down. Then the silverware was dirty. The waiter was too busy to be attentive. I will definitely go back...More

Thank bcm46h
Reviewed January 13, 2016

Tried calling this place to make a reservation for a relative's birthday dinner. Called the night before in the off-chance they'd allow me to do so then, was told to call back between 11 a.m.- 12 noon the next day to make a reservation for...More

Thank comsewogian
Reviewed January 12, 2016

We had just finished a long meeting at school and wanted something better than the pizza that they served. We were more than happy. It was very busy so we sat at the bar. We had excellent service and we were very satisfied.

Thank MSA1960
Reviewed January 10, 2016 via mobile

Bottom line: They give you very little chicken! My wife and I ordered: Thai Chicken Wraps Stuffed Chicken Tortillas - I ate this entree Teriyaki Chicken - for my wife. There had to be 4 small pieces of chicken in the Thai Chicken Wraps. I...More

Thank CoolBreeze42
Reviewed December 29, 2015 via mobile

One should not have to yell at a waiter just to make sure their order is right. That's what you have todo here anything. The place is so dark, as well, that I had to use my phone flashlight to read the menu. That about...More

Thank ReviewMan93
Reviewed December 15, 2015 via mobile

Had apps/dinner tonight with my mother. I ordered a soda water with a splash of cranberry and a lime as well as a skinny sangria. We had the side Caesar and the kale salads. Caesar salad was very good and my mother enjoyed the kale...More

Thank Kayla C
Reviewed December 15, 2015

delicious food. I would say to get reservations because the wait takes forever and the tables are close, making the space claustrophobic.

Thank Elli G
Reviewed December 15, 2015

There's something for everyone here. Pasta, fish, Mexican, steak, burgers, etc. The biggest deal is getting a seat. If you're going around mealtime, especially on a Thursday, Friday or the weekend, you're going to have to wait. They don't take reservations. The food is great...More

Thank Marplon
Reviewed December 14, 2015 via mobile

I love the Cheesecake Factory but NOT this one. There must not be a standard because the waitress was unattended, the food was gross and burnt ! I've never had a bad experience till now. Do not waste your time or money !!!!

1  Thank Maria R
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$15 - $20
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Special occasions, Bar scene, Families with children, Large groups
Open Hours
10:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 12:00 PM
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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