We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cheesecake Factory

1245 Worcester St, Ste 1098, Natick, MA 01760
+1 508-653-0011
Website
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent35%
  • Very good42%
  • Average16%
  • Poor4%
  • Terrible3%
Travelers talk about
“cheesecake” (90 reviews)
“meatloaf” (5 reviews)
“salad” (27 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Gluten Free Options, Vegan Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
1245 Worcester St, Ste 1098, Natick, MA 01760
All Details
Write a ReviewReviews (331)
Traveler rating
Traveler type
Time of year
Language

1 - 10 of 312 reviews

Reviewed 4 weeks ago via mobile

Although I was thrilled to see the Impossible Burger sadly it did not compare to the great one I had at Bar Louie. Fish tacos were very good the tempura coating was not too thick and perfectly seasoned. Waitress was very friendly and tentative.More

Date of visit: December 2018
Thank Z5728ORak
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 3 weeks ago

Hello. We are so sorry to hear that you were not satisfied with your meal. We'll be sure to follow up on this with our team. Next time, please let our managers know if anything can be improved so that we can do whatever is...More

Reviewed 5 weeks ago

The server brought extra brown bread without asking. He also ordered extra sauce for my wife. I cannot explain it. The cheesecake factory in Houston (inside a shopping mall next to Westin Hotel) has better turkey burger than the Natick establishment.

Date of visit: November 2018
Thank John C
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Hi John. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed December 11, 2018

I've been here multiple times, I went to college at FSU so this was right down the street. I always love coming here! The food is excellent, the servings are huge, and it's always a great time. It gets busy here because it's such a...More

Date of visit: January 2018
Thank Mike N
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded December 12, 2018

Thank you so much for your review, Mike. We are very glad you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed November 15, 2018

Cheesecake Factory has very good food. It's close by to the American Girl Store and convenient at the mall. We had three adults, and 2 little girls. We decided to go there for lunch and was prepared for the wait. It gets very good business...More

Date of visit: November 2018
Thank TreasuredPearls
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded November 16, 2018

We are sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meals and please be sure we will...More

Reviewed November 12, 2018

We waited for an hour, which we expected. When we were seated we didn't have to wait for anything. Stephanie was our server and she was wonderful, the service was excellent. There were four of us and we ordered 2 appetizers and 4 entrees. Every...More

Date of visit: November 2018
Thank mzfitz31
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded November 14, 2018

Thank you so much for your review. We are very glad to hear that you enjoyed your experience with us! Thank you for your patience with the wait and we hope to see you back soon!

Reviewed November 12, 2018

We visited this restaurant during our visit to Boston. Hubby had the Fish & Chips and I had the Cobb salad, both of which were delicious. Our waiter, Joseph D. was an enjoyable gentleman who gave us some advice on places to go & things...More

Date of visit: October 2018
Thank debras237
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded November 13, 2018

Thanks for your kind review, Debra. We're happy to hear you had a great experience with us! We can't wait for your next visit!

Reviewed November 7, 2018

After a long wait (not unanticipated), we were finally seated at a table...group of 6. After that it was one CF after another. Waiter seemed very nice and knowledgeable, but forgot to put in my order, forgot the salad on a companions order. Appetizer portions...More

Date of visit: November 2018
Thank Tammy G
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded November 8, 2018

Hi Tammy. We are so sorry for the service you received from us. We would have felt the same way you did about this visit. Our service should have been much better and all of this could have been avoided if our team was more...More

Reviewed October 30, 2018

Cheesecake Factory has great decor and many good selections on the menu. However the food delivery was a little slow and long for our party of six. When it arrived the food was lukewarm which was disappointing. Portion size was OK.More

Date of visit: October 2018
Thank Expedition524839
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 31, 2018

We are truly sorry for the wait you had to endure! We know it is hard to wait while you are hungry and completely understand your frustration with us. Our team should have better communicated any delay with your meal and please be sure that...More

Reviewed October 15, 2018 via mobile

Hospitality was what took the cake. Courteous staff, friendly and helpful. Fair size helpings and some of them extra large. Good place for vegetarians too. And they let you pass as much time as you want to and don't push you out in a hurry!!

Date of visit: October 2018
Thank 673nikunjs
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 18, 2018

Thank you very much for this review, Nikunj. We're glad to hear you have enjoyed your visits with us and we hope to see you back soon!

Reviewed October 2, 2018 via mobile

Good quality food . Big variety but a bit overpriced. Good atmosphere quick service and the cheesecakes are really nice.More

Date of visit: November 2017
Thank _R2518AM
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded October 5, 2018

Hello. Thanks for your feedback. We're glad you had a great experience. Perhaps you'd like to join us for Happy Hour for discounted food and drinks. We also have wonderful Small Plates and Snacks that are a great value for another time. Thanks again and...More

Nearby
Nearby HotelsSee all 4 hotels in Natick
Travelodge by Wyndham Boston/Natick
231 reviews
.19 miles away
Crowne Plaza Hotel Boston - Natick
609 reviews
.24 miles away
Hampton Inn Boston-Natick
904 reviews
.38 miles away
Courtyard Boston Natick
329 reviews
.46 miles away
Nearby Restaurants
Zaftig's
233 reviews
.10 miles away
Smashburger
72 reviews
.10 miles away
California Pizza Kitchen
83 reviews
.06 miles away
Nearby Attractions
The International Museum of World War II
96 reviews
.28 miles away
The Natick Mall
206 reviews
.04 miles away
AMC Framingham 16
54 reviews
.39 miles away
British Beer Company Framingham
25 reviews
.74 miles away
Questions & Answers
Get quick answers from The Cheesecake Factory staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$15 - $20
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Bar scene, Families with children, Large groups, Kids, Special occasions
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 PM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1245 Worcester St, Ste 1098, Natick, MA 01760
  • Location: United States  >  Massachusetts (MA)  >  Natick
  • Phone Number: +1 508-653-0011
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing