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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $31
CUISINES
Italian, American
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (146)
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146 results
Traveler rating
80
37
11
10
8
Traveler type
Time of year
LanguageEnglish
Traveler rating
80
37
11
10
8
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All reviews scallops salad seafood bread basket steak tips residential neighborhood bar area times a month wait staff are specials christine waitstaff success medium
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Reviewed 1 week ago via mobile

Food sucked. Caesar Salad had no dressing. Only wet lettuce with some cheese flakes. Puke! Chicken Piccata served with sautéed spinach over linguini. Watered dow piccata sauce. Barf!

Date of visit: May 2021
Helpful?1  
Reviewed March 23, 2021 via mobile

First visit back since pre Covid and was not disappointed! From the drinks to the service it was all top notch! Had risotto with steak tips, caprese salad and key lime pie. All amazing!! Waitstaff was warm and friendly and attentive. And I just love...that this place is tucked away in a residential neighborhood! This place is a gem!More

Date of visit: March 2021
Helpful?
Reviewed June 26, 2020

Just went to Basils for the first time in this Covid 19 era to enjoy inside dining..As usual the meal was perfect and the service in the bar area by Christine was exceptional..The place never lets us down..

Date of visit: June 2020
Helpful?
Reviewed January 29, 2020

This hidden neighborhood spot is well worth checking out. The food was quite good and reasonably priced. The service was not 4 star, and the decor is a littl old fashioned, but those things did not keep us from enjoying some delicious veal and good...salads.More

Date of visit: January 2020
Helpful?1  
Reviewed December 22, 2019

Go early so tou can be aure to get a special before they run out! Always delicious! Wait staff are all friendly and helpful. Decor is lovely. Very popular place so get there early. Yum!

Date of visit: December 2019
Helpful?
Reviewed December 20, 2019 via mobile

We visit this restaurant at least 4-5 times a month not including an additional 4-5 take out orders. We love that it is in our neighborhood, good food and waitstaff. We usually have the same waitress and she is truly a delight. My problem is...with the gentleman at the front desk, ( not the very nice gentleman with the ponytail, he is great) I’m not even sure if this is the owner. It’s to the point, I cringe when he answers the phone , you feel his negativity and he is so unfriendly in person and on the phone. I won’t list the specific examples, but there are several. I said to my husband tonight, I think I’m finally done with visiting this restaurant. Customers should feel welcomed especially customers that visit as often as we do, hospitality 101.More

Date of visit: December 2019
Helpful?2  
Reviewed November 16, 2019 via mobile

You know the restaurant that has hit its peak and now can’t keep up with the success? Then you know Basil. Crazy busy at 5pm on a lSaturday. Server was brusque, no eye contact. Very 1st thing she said to us was “ok tonight’s specials...are....”. I interrupted her & asked if we could order a drink. She got the hint - and I got a short pour. We ordered coconut shrimp appetizer- excellent! She checked on us but as soon as she asked how we were doing she walked away while we were in the middle of talking. Guess she didn’t really want to know. We asked to hold onto our menus to order dinner after our appetizers. She only left one. Don’t know why since there was a stack of them readily available. The bread basket included bread that was stale on one side and obviously had been sitting out at least all day if not longer. We ordered dinner - my seafood Bianca has shrunk in size since my last visit. Had 2 shrimp, 2.5 scallops (yes one was cut in half) and 5 tiny clams on a small bed of spaghetti. $29.00. My husband ordered the filet, medium rare. It came a bit more well done - closer to medium, but more disappointing was that it was dry and mealy - like chewy and just not juicy or what you think you will get in a $35 steak. Had to ask another nearby server for pepper to try and give it some flavor since ours was completely empty -who preps the tables? Did he complain? No, because our server was no where to be found for a while so we decided to cut our losses and eat what we could and get out of there. We know the servers name but will not include it . She hopefully will learn how to do her job with some caring and customer service. I’m not writing to cause her a problem but OMG- is there anyone overseeing the servers? It had been several months since we’d been to Basil. We’re done with it at this point. Ok to meet for a drink and an appetizer maybe but no more $150 -$200 meals. Not worth it. They’ve become a victim of their own success.More

Date of visit: November 2019
Helpful?
Reviewed October 20, 2019

A family of 5 ate here for the first time and it was outstanding! The special appetizer of a crab stuffed portobello mushroom was big enough for 3 of us to share and it was really good! The entrees of veal marsala, veal parmesan, haddock...stuffed with crabmeat and a pasta dish were all wonderful. One person had the calamari appetizer but ate it as an entree. All the dishes were generous and we all took some home with us. We were too full for a dessert but they sounded really good also. The service was great and we would definitely go back to this restaurant.More

Date of visit: October 2019
Helpful?
Reviewed October 8, 2019

This is one of the most popular upscale restaurants in the Medfield area, and the food is very good. In addition to their regular menu selections, we enjoyed the specials, ravioli with scallops and a stuffed haddock fillet. They have a good wine list and...professional wait staff. This was our second visit in as many years and we will be back when we are in the area.More

Date of visit: October 2019
Helpful?1  
Reviewed April 18, 2019

I had the scallops with salad, and since I was trying to stay low carb, I ordered broccoli with garlic and oil. They were happy to accommodate me. My husband had the veal saltanbuca, and he pronounced it fabulous. The staff was wonderful, and we...fully enjoyed our meal.More

Date of visit: April 2019
Helpful?1  
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Questions & Answers
Ask a question
Judith B
February 16, 2017|
AnswerShow all 2 answers
Response from Rebecca F | Property representative |
Yes, Basil has gluten free and dairy free options. Everything is made to order. No need to call ahead. Your server can accommodate your request.
0
Votes
rnmnwright
September 24, 2016|
Answer
Response from spudmato | Reviewed this property |
Sorry, I have no idea. I suggest that you give them a call.
0
Votes
rnmnwright
September 24, 2016|
AnswerShow all 2 answers
Response from OLynn78 | Reviewed this property |
We were here for a christening and many members in our party have food allergies. If I remember correctly, they have gluten free options. However, I would call ahead, just in case.
0
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Frequently Asked Questions about Basil Restaurant

  • Yes, Basil Restaurant offers takeout services.

  • Yes, Basil Restaurant offers delivery services.

  • Basil Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4.5
    • Service: 4
    • Value: 4
    • Atmosphere: 4