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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Cafe
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Breakfast, Lunch, Brunch
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meals, features
Reviews (20)
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14
4
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1
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LanguageEnglish
Traveler rating
14
4
1
0
1
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Reviewed April 10, 2021 via mobile

The turkey gobbler was so good, stiffing had an amazing taste. Everything was nice and moist. I’m not a fan of the pasta salad but that’s because I don’t like olives and it had a heavy olive flavor. Will be back. The waffles others were...having looked great!More

Date of visit: April 2021
Helpful?1  
Reviewed December 26, 2020

We had a very good kind nah at the Heart and Soul Cafe in Ipswich. Both that Chicken Chipotle Sandwich Ned the Vegetarian Feta Wrap were excellent and the service was efficient and friendly. Very good coleslaw and pasta salad sides as well. There is...both indorr and outdoor seating with appropriate measures taken during the COVID pandemic.More

Date of visit: December 2020
Helpful?2  
Reviewed November 11, 2020

Dog friendly, outdoor seating, impeccable service with the most upbeat staff and breakfast was great!

Date of visit: November 2020
Helpful?
Reviewed July 12, 2020

I ordered the Swiss Burger off the menu and told the server to hold the tomato. SWISS BURGER w/sautéed mushrooms & onions, mayo, lettuce & tomatoes..$12.00 I received a burger on a bun with only Swiss cheese. I didn't say a word and ate the...burger, chips, pasta cup and finished my drink. My wife had the BLT sandwich which was OK. Our check charged me $12 for the burger, $1 for the bun, and $.50 cents for the Swiss cheese. I told the server I ordered the Swiss Burger and didn't get the sauteed mushrooms, onions, mayo, lettuce, and you're charging me extra for the bun and cheese? I said that's not right. She apologized and went in to see the manager. The manager refused to correct the bill. I told the server this was our first time here and it will be our last. She apologized again and I said it's not your fault, it's the manager's. Don't go here unless you want to be nickel'd and dime'd and not be served what you ordered.More

Date of visit: July 2020
Helpful?2  
Reviewed October 15, 2019 via mobile

drove into Ipswich to check out lunch. Not much open due to being Columbus Day. Queued at H&S, most definitely worth the drive and the wait. Great buzz, good music, excellent service and delicious food. Visit, you won’t be sorry.

Date of visit: October 2019
Helpful?1  
Reviewed October 2, 2019 via mobile

Breakfast was outstanding. We had scrambled eggs and the avocado toast. I don’t usually spend over $13 for a breakfast entree but the avocado toast was so worth it! Coffee was also very good. Great service by Sherry. Best way to start our day.

Date of visit: October 2019
Helpful?
Reviewed May 23, 2019 via mobile

Food is really Good. I always salt and pepper my food, but was no need to,The lemon aioli on the Avocado toast needed other seasoning Yummm

Date of visit: May 2019
Helpful?
Reviewed May 20, 2019 via mobile

A nice throwback in downtown Ipswich. Breakfast and lunch all day. Live music some nights. Nice menu and very friendly service

Date of visit: May 2019
Helpful?
Reviewed January 15, 2019

I had heard some good things about this little place, so I met a friend for lunch with some expectations of it being really great. The ambiance is funky and cool with various poster sized photos of musicians and pop culture art, etc. After being...seated we waited a good 10 min until someone asked if we were all set. They were not busy. There were three women behind the counter doing various things, not sure what, but paying attention to the dining room was not one of them. When a waitress finally took over, she hesitated because she said that our table was another waitress's and she seemed nervous. I told her that since she was the only person that had talked to us in 10 minutes, we'd take her! After ordering two simple lunches of a tuna sandwich and grilled chicken on a salad, we waited 30 more minutes. Two other parties that sat after us received their meals. When I finally flagged down a waitress (this was a very difficult thing to do. It was weird! We had to work really hard to get someone's attention. The place is small.), I asked where our food was. She seemed a little concerned and went to check. She then came back to tell us that since the chicken for my salad was cooked to order, it was taking longer. (30 min for strips of chicken on a salad? I don't think so.) Something was amiss this day, but I don't know what it was. While waiting, we took a good look around the room and then looked up; there is a GIANT ceiling fan....it was covered in a thick layer of dust. It hadn't been cleaned in a LONG time. Had they turned it on, it would've been a disaster. Attention to detail is not a strong suit here. At all. There were several posters hanging on the windows and doors about the Phantom Gourmet giving them an Honorable Mention and that it was to be televised soon. The Phantom had obviously dined there on another day. Disappointed. Food was decent, but the lack of service skills and attention to detail made for a lackluster experience. They clearly could use a dining room manager. Even little places need to keep on their toes. There's plenty of competition. And for the love of God, clean the damn fan.More

Date of visit: January 2019
Helpful?1  
Reviewed December 15, 2018 via mobile

The Heart and Soul Cafe is a nice cafe serving breakfast and lunch. The staff is over the top friendly which makes it a great place to dine. Overall prices are very high so be prepared to pay more than the norm here

Date of visit: December 2018
Helpful?
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Frequently Asked Questions about Heart and Soul Cafe

Yes, Heart and Soul Cafe offers takeout services.

Yes, Heart and Soul Cafe offers delivery services.

Heart and Soul Cafe is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5