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Chili's Grill & Bar

$$ - $$$
Mexican, American, Southwestern, Barbecue
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426 Russell St, Hadley, MA 01035-9566
11:00 am - 11:00 pm
Closed now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
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52 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed yesterday NEW via mobile

Let me begin by saying that we have been to this particular chili's before and have had normal service and food, but today's experience means we will probably not return. We were seated quickly enough but had to wait 15 minutes for our waitress to even acknowledge us, and when she did her glazed over expression suggested she was drunk... More 

Thank DebTESG
Pompano Beach, Florida
Level Contributor
15 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

The restaurant was very clean, however the drinks were extremely watered down. The food was average at best, and the server literally had no experience but he was so nice it made up for the service...

Thank wptchaser
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please cope and past the link in you web browser: chil.is/YelpFeedback so we can get some more details and get in touch with you. More 

Level Contributor
205 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed August 14, 2016

It is unusual for me to eat at chain restaurants with so many independent places around, but Chili's is reasonably priced, with very good service and a nice setting at the Hadley site. It is a perfect spot for lunch and margaritas on a hot day.

Thank NorthamptonSyd
South Hadley, Massachusetts, United States
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed June 27, 2016

I don't think I've ever had a bad experience and any Chili's. But this is for the one in Hadley Ma. Very good, consistent with other Chili's franchises. Wait can be a bit longer at diner time when the kids are still in the local colleges.

Thank Jeff S
Wells, Maine
Level Contributor
214 reviews
133 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed June 24, 2016

When we got there, they were flooded with people, but we were seated quickly. The service was great, and the waiter apologized for the wait. Great service and the food was excellent. Sometimes with chain restaurants, the food is mediocre, but it's excellent at the Chili's. If we are in the area again, we will stop by.

Thank Peke47
Inman, South Carolina
Level Contributor
169 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed June 8, 2016

Stopped in for a late solo lunch while on a business trip on a Wednesday. I was seated immediately.Dawn was my server and she was friendly and attentive. I got the queso chips and dip for a app and the big mouth bites for my entree. Both arrived quickly and were cooked well. If you like Chili's this is a... More 

Thank MrJim911
Centerville, Massachusetts
Level Contributor
89 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed May 2, 2016

Had good service and great meal while visiting son at college. Always great place to stop at and good prices. Recommend chips and salsa and ribs have best sauce!

Thank Amy G
Northampton, Massachusetts
Level Contributor
329 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 155 helpful votes
4 of 5 bubbles Reviewed May 1, 2016

The food is consistently tasty here and the prices are reasonable. It's always crowded and the servers are friendly and efficient. I often sit at the bar instead of waiting for a table when it's busy. Be forewarned that the service at the bar is slower and it seems they are understaffed at the bar. It seems tough for the... More 

Thank Localgirl0330
Level Contributor
2 reviews
3 of 5 bubbles Reviewed April 19, 2016

I went here yesterday as my first visit to Chili's. I split the $35 special for two which was a great value. We each got Presidente Margaritas (with lots of extras in the shaker), a half order of Texas Cheese Fries, 2 entrees, and a Berry Skillet Cake for dessert. The margaritas were awesome and definitely the highlight of the... More 

Thank Mary L
Three Rivers, Massachusetts
Level Contributor
2 reviews
3 of 5 bubbles Reviewed April 19, 2016

Doesn't Take Reservations for parties of 6 Food was good as it gets for being in chain casual restaurant Waitress- Was ok, just didn't seem like the usual upbeat motivated person Atmosphere- quiet... only us, the party of 6 and a couple at the bar Overall- An ok place if you want casual southwestern American Flare food

Thank Barbara S

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Mexican, American, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol, Wheelchair Accessible
Good for
Bar scene, Families with children, Large groups
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 426 Russell St, Hadley, MA 01035-9566
  • Location: United States  >  Massachusetts (MA)  >  Hampshire County  >  Hadley
  • Phone Number: 413-253-4008

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?