We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Bar, Seafood
Meals
Lunch, Dinner
FEATURES
Takeout, Reservations, Seating, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
View all details
features, about
Reviews (176)
Filter reviews
176 results
Traveler rating
59
55
30
17
15
Traveler type
Time of year
LanguageEnglish
Traveler rating
59
55
30
17
15
Show reviews that mention
All reviews lobster bisque potatoes cakes cod sat at the bar service was a bit slow new england entrees
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 4 days ago

Best calamari and lobster bisc I have had in a long time. Blacken salmon was delicious. Cousin had chicken Marsala. Husband and daughter had sirloin tips. Osysters were fresh. Good service. If in area have to try.

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 19, 2023

The food looks good in a photo....but wait till it hits your plate. The owner does not care about the food or the appearance. He does not care about your experience.....same Veterean active duty.

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 15, 2023 via mobile

It's much better than I remember. Had the appetizer ahi and the pan scallops with the seafood risotto for a follow-up. No room for dessert. With 2 drinks it came to $96for one. I will have to make this a special occasion place, not just...a day off .More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 14, 2022

Fantastic meal. Enjoyed the Baked New England Cod and it was cooked to perfection. The asparagus was great, as were the potatoes.

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 8, 2022 via mobile

We sat at the bar because the wait was too long for a table probably because of lack of wait staff since there were plenty of empty tables. The service at the bar was good, however in 1 hr. and 20 min., we still hadn't...received our entrees. We had 1 drink and lobster bisque as we waited. When we announcing we were leaving our entrees were served. I had a risotto dish that was over cooked like it sat for quite a while. Clumped to the fork when held upside down. The bar tender was apologetic explaining we should have been told there was a large party and wait time. He took the bisque and drinks off the tab.More

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Masse's American Bistro, Owner at Masse's American Bistro, responded to this reviewResponded May 9, 2022

Hi, we are sorry to hear that you were unhappy with our food/service. You are correct about the lack of help right now! We are trying our best to get qualified staff and apologize for your experience. We, and the staff we do have, care...More

Reviewed February 10, 2022 via mobile

Great food, we had the seafood platter, all fresh and the seared tuna was very good as well. All the seafood platters came with generous portions, service was a bit slow at times but mainly because of staffing, server was as attentive as she could...be.More

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 13, 2021

Ordered 1/2 doz oysters. Great cocktail sauce and lively horseradish. Oysters were wonderful. Nice salt. The crab cake had no discernible crab in it. Did not finish. Good sweet potato fries. Friend's calamari was very good, especially the spicy sweet peppers. Whole belly clams were...good too. Fried scallops completely tasteless. Bread good. Room spacious and clean with no one in it. Our group had its own room, but didn't need it because no one else there. Hostess very gracious and the service was excellent with knowledgeable and charming server who had no nametag.More

Date of visit: October 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 21, 2021 via mobile

When Massey’s “changed” their customer loyalty program, I lost benefits of $150-$200 in credits; that chipped away at my “loyalty.” Their fries & cole slaw never disappoint & their Mac n’ cheese is incredible. However, when they eliminated their 1,2 &3 (1-1 1/4 pound lobster...special for $20, $35 & $50, respectively, and now just offer 1-1 1/4 pounders for $24 each, it’s difficult to return as often as I used to. My biggest complaint is the fact that my “2pounder” lobster was just barely above 1.5 lbs, not even close to 1.75; that (which has been a regular grift here, since forever), and the fact that purchasing $77 worth of food did not entitle me to a few slices of bread & butter - when I was told that purchasing an entire loaf as “an appetizer” is the only way to get a few slices with a meal, I found myself feeling pretty unappreciated.More

Date of visit: September 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 28, 2021

We stopped in with a party of 12 after being turned away by a nearby diner. We covered most of the menu between us. All special requests were taken care of promptly by the kitchen and our OUTSTANDING waitress, Katie. All agreed it was good...food at a good price with great service.More

Date of visit: July 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 8, 2021 via mobile

It is the first time that I visit the place. My companion had already gone. The COVID protocols were taken into consideration. I was expecting another kind of menu, healthier since they are seafood, but most of the dishes were breaded or fried. We tried...the lobster bisque and it was delicious.More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 11, 2021

I had Pan Sheared Scallops with a delicious risotto, just a wonderful dish. Glad the waitress had recommended it, I was struggling with all the good choices. They have excellent choices in craft beers but at $8 they were overpriced. I sat in a side...room and it was loud.More

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 20, 2020

I am a regular at this place ( I sit at the bar) because they have excellent food and tremendous bar service. They are known for their seafood, but believe it or not, they make probably the best burgers I have ever had. In addition,...their hot honey chicken tenders are fantastic. They always have a nice selection of beers on tap, and (if you are sitting at the bar) they are willing to let you sample a beer before you commit to it.More

Date of visit: March 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Massesamericanbistro, Owner at Masse's American Bistro, responded to this reviewResponded May 21, 2020

Thank you for your awesome words of praise especially during this difficult time! We look forward to seeing you real soon....and as always thank you for supporting small local business!

Reviewed March 11, 2020 via mobile

Great seafood ... good assortment of beers... two dollar fish tacos on Tuesday. Relaxing atmosphere.we will be back.

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 6, 2020 via mobile

Stopped in for an early dinner and was pleasantly surprised at the broad selection of seafood. It was early and much of the clientele was there for the happy hour raw bar. We settled for the blackened salmon tacos which were excellent. Each taco contained...a small fillet rather than chucks or shredded fish. They were well prepared and very tasty. My daughter has a shellfish allergy and the manager personally stepped in to make sure her order was specially prepared to address her needs. Will return when in the area again.More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 5, 2020 via mobile

Fresh seafood market next to restaurant. Very friendly staff.Butternut arugula salad was great. Plenty of parking.

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Hampton Inn Chicopee/Springfield
720 reviews
1.37 miles away
Residence Inn by Marriott Springfield Chicopee
205 reviews
1.50 miles away
Tru By Hilton Chicopee Springfield
284 reviews
1.64 miles away
Quality Inn Chicopee-Springfield
67 reviews
1.65 miles away
Best nearby restaurantsSee all
Frontera Grill
292 reviews
.57 miles away
Homestyle Cafe
10 reviews
.87 miles away
Chicken Queen
17 reviews
.87 miles away
Best nearby attractionsSee all
Holyoke Children's Museum
77 reviews
1.77 miles away
Holyoke Heritage State Park
18 reviews
1.81 miles away
Buttery Brook Park
11 reviews
1.65 miles away
Wistariahurst Museum
23 reviews
2.28 miles away
Questions & Answers
Ask a question
SzumskiD
December 9, 2019|
Answer
Response from Venture17871047844 |
Yes they do
0
Votes
Danielleleevanty
February 14, 2016|
AnswerShow all 2 answers
Response from Jennifer C | Reviewed this property |
you should probably just give them a call
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

MASSE'S AMERICAN BISTRO, Chicopee - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Masse's American Bistro

Yes, Masse's American Bistro offers takeout services.

Masse's American Bistro is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5