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About
Masse's is a family owned and operated Seafood restaurant and fish market. Established in 1938, this 4th generation family business is a staple in Chicopee. We pride ourselves on giving our guests the ultimate seafood experience! We are passionate about seafood and want you to come in and experience the freshness of Masse's American Bistro and Fresh Fish Market!
Special Diets
Gluten Free Options
Meals
Lunch, Dinner
CUISINES
American, Bar, Seafood
FEATURES
Takeout, Reservations, Seating, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Reviews (147)
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147 results
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Time of year
LanguageEnglish
Traveler rating
47
46
26
16
12
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All reviews lobster bisque seafood fries cocktail sauce sat at the bar service was a bit slow entrees
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Reviewed May 8, 2022 via mobile

We sat at the bar because the wait was too long for a table probably because of lack of wait staff since there were plenty of empty tables. The service at the bar was good, however in 1 hr. and 20 min., we still hadn't...received our entrees. We had 1 drink and lobster bisque as we waited. When we announcing we were leaving our entrees were served. I had a risotto dish that was over cooked like it sat for quite a while. Clumped to the fork when held upside down. The bar tender was apologetic explaining we should have been told there was a large party and wait time. He took the bisque and drinks off the tab.More

Date of visit: May 2022
Helpful?
Masse's American Bistro, Owner at Masse's American Bistro, responded to this reviewResponded May 9, 2022

Hi, we are sorry to hear that you were unhappy with our food/service. You are correct about the lack of help right now! We are trying our best to get qualified staff and apologize for your experience. We, and the staff we do have, care...More

Reviewed February 10, 2022 via mobile

Great food, we had the seafood platter, all fresh and the seared tuna was very good as well. All the seafood platters came with generous portions, service was a bit slow at times but mainly because of staffing, server was as attentive as she could...be.More

Date of visit: February 2022
Helpful?
Reviewed October 13, 2021

Ordered 1/2 doz oysters. Great cocktail sauce and lively horseradish. Oysters were wonderful. Nice salt. The crab cake had no discernible crab in it. Did not finish. Good sweet potato fries. Friend's calamari was very good, especially the spicy sweet peppers. Whole belly clams were...good too. Fried scallops completely tasteless. Bread good. Room spacious and clean with no one in it. Our group had its own room, but didn't need it because no one else there. Hostess very gracious and the service was excellent with knowledgeable and charming server who had no nametag.More

Date of visit: October 2021
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Reviewed July 28, 2021

We stopped in with a party of 12 after being turned away by a nearby diner. We covered most of the menu between us. All special requests were taken care of promptly by the kitchen and our OUTSTANDING waitress, Katie. All agreed it was good...food at a good price with great service.More

Date of visit: July 2021
Helpful?
Reviewed July 8, 2021 via mobile

It is the first time that I visit the place. My companion had already gone. The COVID protocols were taken into consideration. I was expecting another kind of menu, healthier since they are seafood, but most of the dishes were breaded or fried. We tried...the lobster bisque and it was delicious.More

Date of visit: June 2021
Helpful?1  
Reviewed May 11, 2021

I had Pan Sheared Scallops with a delicious risotto, just a wonderful dish. Glad the waitress had recommended it, I was struggling with all the good choices. They have excellent choices in craft beers but at $8 they were overpriced. I sat in a side...room and it was loud.More

Date of visit: May 2021
Helpful?
Reviewed May 20, 2020

I am a regular at this place ( I sit at the bar) because they have excellent food and tremendous bar service. They are known for their seafood, but believe it or not, they make probably the best burgers I have ever had. In addition,...their hot honey chicken tenders are fantastic. They always have a nice selection of beers on tap, and (if you are sitting at the bar) they are willing to let you sample a beer before you commit to it.More

Date of visit: March 2020
Helpful?1  
Massesamericanbistro, Owner at Masse's American Bistro, responded to this reviewResponded May 21, 2020

Thank you for your awesome words of praise especially during this difficult time! We look forward to seeing you real soon....and as always thank you for supporting small local business!

Reviewed March 11, 2020 via mobile

Great seafood ... good assortment of beers... two dollar fish tacos on Tuesday. Relaxing atmosphere.we will be back.

Date of visit: March 2020
Helpful?
Reviewed March 6, 2020 via mobile

Stopped in for an early dinner and was pleasantly surprised at the broad selection of seafood. It was early and much of the clientele was there for the happy hour raw bar. We settled for the blackened salmon tacos which were excellent. Each taco contained...a small fillet rather than chucks or shredded fish. They were well prepared and very tasty. My daughter has a shellfish allergy and the manager personally stepped in to make sure her order was specially prepared to address her needs. Will return when in the area again.More

Date of visit: March 2020
Helpful?
Reviewed February 27, 2020

We've been to Masse’s several times and it’s always consistently good. The lobster bisque is excellent. We usually go for lunch and I had baked cod which was perfectly baked and not overdone. The French fries are pretty good. My companion had fried scallops and...for $15 he got 5 scallops for the lunch portion but he said they were very good and not a bad price. If you like bread, mention it at the time of ordering as they don’t normally offer. The only complaint I have are the soft drinks are watered down. I’ve tried both ginger and coke and I felt like I was drinking water. They also have an attached seafood market if you prefer to cook it yourself.More

Date of visit: February 2020
Helpful?
Reviewed February 21, 2020 via mobile

Great food and service. Pan fried Scallops were great. Decent selection of menu items. I tried the seafood chowder and it was very good.

Date of visit: February 2020
Helpful?1  
Reviewed February 11, 2020 via mobile

Went here by myself as I had a taste for some clam chowder. I got the clam chowder in a bread bowl it was so darn good.

Date of visit: December 2019
Helpful?
Reviewed January 27, 2020 via mobile

My son and I went for dinner here last Saturday and it was excellent ! The bartenders were amazing . Oscar and Branden made sure that we were taken care of properly. They were always checking on us and were both very personable. The portions...were more than we could eat and the prices are reasonable. Great place for seafood because it is always fresh.More

Date of visit: January 2020
Helpful?1  
Reviewed January 21, 2020

Maybe we were there on a bad night. It was cold and a bit snowy. Despite the reviews, Masse's did not live up to the hype for me. Despite the restaurant being half full, service was extremely slow. The food was average at best for...a seafood restaurant. The lobster bisque was a thick and hearty bowl....that lacked any lobster meat. The fish dish was a decent sized portion, however my piece of salmon was thin which, for me, was overcooked as a result. Good flavor though. The hash on top and rice were ok.More

Date of visit: December 2019
Helpful?
Massesamericanbistro, Owner at Masse's American Bistro, responded to this reviewResponded January 22, 2020

Hi there, Thank you for sharing your comments, it is very important for us to grow and improve our restaurant through your responses. We are very sorry to hear that you had a less than stellar experience with us at Masse's. We pride ourselves on...More

Reviewed December 30, 2019

I've visited Masse's several times now; the restaurant has a very nice atmosphere; food is good; and service is exceptional. At peak times, however, the place can be crowded and noisy. On my last visit I ordered a dozen Wellfleet Oysters on the half shell....The oysters were fresh, chilled to perfection, and served with cocktail sauce, lemon wedges, and horseradish. The cups on these oysters are deep and the liquor has a briny edge. Quite nice. For my main course I chose the evening's special, Lobster Scampi. As the name would suggest, the lobster was done much the same as Scampi (shrimp) with butter, garlic and onions. The chef added sliced grape tomatoes and spinach. The dish was nicely prepared, but arrived luke-warm and was only marginally enjoyable. Perhaps I'll try a piece of fish next time. I enjoyed my meal here and will return. Enjoy!.More

Date of visit: December 2019
Helpful?4  
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Danielleleevanty
February 14, 2016|
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Response from Jennifer C | Reviewed this property |
you should probably just give them a call
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Frequently Asked Questions about Masse's American Bistro

Yes, Masse's American Bistro offers takeout services.

Masse's American Bistro is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4