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RATINGS
Food
Service
Value

Details

CUISINES
Asian, Thai, Japanese
Special Diets
Vegetarian Friendly
Meals
Dinner, Lunch
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meals, features
Reviews (27)
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LanguageEnglish
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Reviewed May 22, 2020 via mobile

Food poisoning happens. That’s what you do after that tells people who you are. I ate here on a Thursday night after skipping lunch and only eating a bowl of cereal for breakfast. Halfway through the night, I woke up with a horrible feeling in...my stomach. When I got out of the bed, I started vomiting. That morning, I went to my physician who confirmed I had food poisoning. I called office restaurant to let them know and immediately was treated like a liar. They told me it was impossible since no one else had gotten food poisoning that day. They then asked for me to return to my doctor and get a letter proving it. I return to my doctor and brought my bill and the letter to the restaurant. Since that time, I have called 6 to 7 times with no response. It was all just a wild goose chase. What a horrible group of people that run this place. I can’t recommend anyone supporting this type of business.More

Date of visit: May 2020
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Reviewed April 25, 2020

Asia Nine charged us for services, then gauged us with a hidden fee after we paid full price, and then did not even deliver the food we ordered!!!... Shameful behavior. I would not trust this business in any way, and would be concerned about their...health practices when it comes to COVID-19. We have nothing to show for this transaction besides a lot of frustration, wasted time, and an empty belly. You should be ashamed of yourselves. Unbelievably bad experience. We just came back from the hospital, as my father who has dementia had to be taken to the ER twice this week, and then endure a hospitalization. He came back in terrible shape, and we had to nurse him to health. In the process of rehabilitating him, we decided to order food instead of cooking, because it has been an extremely stressful week. We placed an order with Asia Nine, and as we were waiting hungrily for an update, we get a call from the business that we have to come pickup the food, or pay an additional $5... What?! We specifically asked for contact-less delivery, because we are in quarantine after returning from the hospital. The restaurant person said that it is because they charge extra if you are more than 3 miles away. Well, we have ordered from them a few times in the past, and they have never called us after we paid for an order to ask for more money. I asked why this wasn't transparently charged in advance, and she dodged the question. I told her to cancel the order, and she agreed. Five minutes later, she calls back to confirm that I am cancelling, and I said yes. A few minutes later, we get an additional charge of $5 on this order by email. They never cancelled the order, either. The worse part?... they never even delivered the food that we paid for. Unbelievable!More

Date of visit: March 2020
Helpful?1  
Reviewed December 25, 2019

I’ve come to this place on a few occasions despite my better judgement after having bad service the first time but I thought maybe it was just that one time...wrong. I now know why the place is empty most of the time and it’s because...they have terrible service. Most of the staff including the manager are lazy and unfriendly. The last time I came in, all of the staff were eating including the manager. One employee came over to us with food in his mouth and his all over his fingers grabbing us menus I’m sure had food on them afterwards too. I’m not sure if the DC location is the same but whoever runs the Crown location clearly doesn’t care. Aside from the service there is a lot of deferred maintenance including vinyl seats that ripped and were repaired with duct tape..classy.More

Date of visit: December 2019
Helpful?1  
Reviewed December 5, 2019

While visiting family we wanted to have an quiet evening of sushi, and this location didn't disappoint. The wait staff was very accommodating and helpful by providing suggestions when we weren't just sure of what we wanted to try. Their menu selection provided great options...to choose from and allowed novice sushi enthuseist an opportuity to try new dishes. We loved this location and have recommended the location to locals who had seen the venue but have never visited.More

Date of visit: December 2019
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Reviewed November 2, 2019 via mobile

We went tonight for dinner and had a amazing time. the food was very flavorful. we started with edamame and tried many different dishes. the Kapow is wonderful. Not too spicy and the seasonings were perfect. The orange chicken was to die for. the beef...and Ginger was amazingly flavorful and great quality meat . Finally the drunken noodles is a stable must have. Service was excellent and our waiter was attentive with a smile!!! Highly recommend this place for parties or intimate dinners .More

Date of visit: November 2019
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Reviewed May 5, 2019 via mobile

Great tuna sushi and Thai BBQ chicken. The “Big Daddy Roll” was very good. Staff are attentive and friendly. Good atmosphere.

Date of visit: May 2019
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Reviewed December 31, 2018

Great restaurant in Crown neighborhood--- varied n extensive menu with many "specials" --- everything we got was well presented, timely and very flavorful. Good stocked bar and friendly and efficient staff. Would recommend !

Date of visit: December 2018
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Reviewed December 27, 2018

**TERRIBLE CUSTOMER SERVICE** a friend and I ordered food to go , when we got the food and looked at the volcano rolls we had ordered, we realized we only got 6 rolls instead of the 8 that the menu said they come with. When...we called back, the manager named PETER said that they were cut "wrong" and that 6 pieces of roll that we received was 8 pieces, it was just cut wrong...but there was nothing he could do. He was very dismissive and didn't care much. When I asked if we could get a refund he said no and said he was very busy and that there was nothing he could do again. When I mentioned I was in the same shopping center and that it was unacceptable to say he was busy and there was nothing he can do, he offered to drop off a new set of rolls but he would need to pick up the old rolls, I said okay. (BTW that's so disgusting to pick up the old rolls. they had been sitting out and I really hope he wasn't trying to sell them again) He came about 25 mins later with an entirely different set of rolls that my friend did not want (IT WASNT THE SAME VOLCANO ROLL THAT WE ORIGINALLY ORDERED). When I explained that this wasn't the same set he got EXTREMELY frustrated and said "you can keep both sets of rolls, I am very busy, the restaurant is very busy, and this was out of my kindness". but he didn't understand that we didn't want the set of rolls he brought. He never apologized, never showed any sympathy and never agreed to a refund. I wouldn't have bothered writing this if it would have ended there..but it didn't! He lied and said he offered for a refund in the first place over the phone (BUT HE DIDNT!). this MANAGER got so mad and upset that he started yelling and screaming inside our store saying he was going to review our place of business and rate us terribly (We have cameras all over our store and you can see what he did! Cameras don't lie!). All we ever want is to get the right food because we were on lunch break and were waiting for this food for a long time. He said we could get a full refund if we went back to the store to process it and he told us to never come back to asia nine again. The manager told us to never come back as if we did something so terribly wrong to him when were the one who got treated so poorly like we don't have the right to complain about an order because we are just workers around the place. He never treated us like real customers. We work around the same shopping area near the restaurant, and he treated us so terribly inside our store telling us not to come back again in the restaurant. He even asked and write our own names and manager as if our order and the situation have something to do with our jobs. WE WERE ON OUR BREAK and we just want to eat and have our orders right. We should be the one asking for his name and the number to contact their HR/ Corporate office because we purchased from his restaurant, not the other way around! He never once apologize for his mistakes and action. He called after he left saying we need to come back there to swipe our card for a refund. But I don't think were ever coming back there anymore after the way he treated us. We don't care about the money. Just treat us right.More

Date of visit: December 2018
Helpful?1  
Reviewed September 24, 2018

Went for weekday lunch. Had Thai noodle soup and my wife had pad thai. Both okay but nothing special. Ambiance was quite pleasant and the service good. We would not make a special trip to dine here but would go back if we were in...the neighborhood,More

Date of visit: September 2018
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Reviewed August 31, 2018

We visited Asia Nine recently for lunch. We were seated quickly and our orders were taken shortly after that. We ordered a couple of soups, a chicken curry, and two items from the sushi/sashimi selection. We were a party of three, and when the food...was served, it seems like we had ordered a lot. However, the food was so delicious that we almost finished it. Needless to say, it was a great lunch outing.More

Date of visit: August 2018
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