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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe
Meals
Breakfast, Lunch
FEATURES
Gift Cards Available, Takeout, Seating, Wheelchair Accessible
Reviews (56)
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56 results
Traveler rating
35
15
3
0
3
Traveler type
Time of year
LanguageEnglish
Traveler rating
35
15
3
0
3
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Reviewed August 18, 2020 via mobile

A little over baked or cake past it’s prime. Icing mediocre. Has potential but needs work. Maybe it’s suitable for some of local clientele but not worth the $$ based on 2 cupcakes I had.

Date of visit: August 2020
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Reviewed October 2, 2019

The sandwiches are made with croissants. The croissants themselves are fresh, buttery and first rate, but the options for fillings are limited and the chicken and tuna salad are uninspired.

Date of visit: September 2019
Helpful?
Reviewed July 31, 2019

UNDERCOVER RACISTS! BLACKS AND PEOPLE OF COLOR BEWARE! IF I COULD GIVE NEGATIVE 25 STARS I WOULD! I placed an order for a cake yesterday. It hasn't even been 24 hours. I kept thinking about the level of customer service that I received yesterday when...I placed my order. I really wanted this order because one I liked the previous service I received at this bakery, and two I wanted this cake for my sister's graduation. So this morning I called to cancel my order. The first person who answered the call gave the phone to a manager who quoted that there was some bogus reason that she couldn't refund the $ to me but could only grant store credit. Of course I am upset because I am requesting to cancel the order for a reason NOT just because I don't want the cake. Yesterday when I ordered the cake the young white guy who took my order, while he took it, it's like he did so begrudgingly. My sister wanted a yellow cake with white buttercream frosting, but then when I looked at the form, she wanted to know what some of the other flavors tasted like. We both like coconut cake, so I asked the guy what coconut taste like. He took a cupcake from the display, and again he did all this but begrudgingly. When he gave me a plastic spoon to taste the cake, he threw it on the counter. That was strike #1, but I didn't think much of it at the time. Then, the kicker was when I paid for my cake order. I handed my card to him in his hand, but he then placed it and the receipt on the counter. I thought about this all night. Now I know this bakery is in the Atholton High School area, and they have had some racial issues with some of their students calling black students the N-word. And his treatment of me throughout my visit reminded me of that. I thought would he have thrown a spoon at a white customer, or would he had given it to them? The same for the card on the counter. To top this off, the so-called manager with whom I spoke never once cared to ask why I was cancelling the order. When I asked to speak with someone other than her, meaning the owner, she refused, telling me he will be in some day this week and that she was not going to put me in contact with him. She never ONCE asked me why I wanted to cancel the order. And when I pushed her on her lack of concern, she began to explain to me how she handles customer service calls. If the customer doesn't outright tell her what the problem is, she doesn't ask. Again, she came on the phone quoting to me their refund policy, never once asking what was the problem. She didn't even have concern in her voice at all. So this tells me the type of people I have been patronizing all these years. If I had been white, she would've done everything she could to rectify that situation. When the call ended, the manager didn't even explain next steps or anything just bye. I even gave her the opportunity to act like she even cared by telling her I would expose her bakery on every review platform possible. What was the result? Dead silence! Again, if I were some rich white woman, does anyone even think this would have been her response? I can answer that for myself. Everyone tends to think Columbia is this little community insulated from racists, but I know it to be a tad different. Every now and then I will have one of these experiences here, and I'm glad when they happen because they show me who people really are. Just wish I had found this out the other times I'd been here. I guess it took ordering something more extensive than a cupcake or cookie for them to show how they really feel! I have been to Touche's several times. In fact, I just went to their other cafe bakery in Elkridge the other day for the first time. No, I don't want a store credit because this means I would still have to spend my $30 there at your store. But when I tell you I will NEVER patronize this bakery again, I will NEVER. And ANY black or person of color that I know who is even remotely thinking about patronizing this bakery, I will point them to this review. So no, I don't want to come back into your bakery and spend the $30 for store credit. And it's fine that you have gotten $30 off me. I will survive and order my sister's cake from a bakery that will actually treat me like a customer. But rest assured, your racist bakery will reap what you sowed on the back end.More

Date of visit: July 2019
Helpful?3  
Reviewed February 4, 2019 via mobile

Went on a Sunday afternoon. I got there about 10 minutes before closing, so they were low on a number of items as you might expect. Their tres leches cake was very good, but could use a little more sauce. The lemon crinkle cookie was...excellent. The canolli was the only real disappointment as the cookie part was soggy having been filled hours earlier and soaking up moisture from the filling. Overall tho, very good and I will definitely be back!!More

Date of visit: February 2019
Helpful?1  
Reviewed October 23, 2018

I stop by here once a week for coffee, and occasionally, a treat. The staff is so friendly and accommodating. The coffee is strong, hot and served with real milk, which is a plus these days. The treats are magnificent, too; fresh and a wide...variety. I love the loyalty card perks, too!More

Date of visit: October 2018
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Reviewed September 14, 2018 via mobile

I stopped to buy some cookies for my family. The staff was friendly. I got a few chocolate chip and oat meal raisin cookies. The were both great.

Date of visit: September 2018
Helpful?
Reviewed August 28, 2018 via mobile

My family and I visited this morning after running an errand. This café was just what we needed. The desserts made for a special brunch before my daughter starts Kindergarten. The staff was both kind and responsive to our needs. I will definitely be returning...in the future.More

Date of visit: August 2018
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Reviewed May 6, 2018 via mobile

I’ve been here a couple times now and have not been disappointed. Excellent pastries, moist cupcakes, and tasty cookies make for a great bakery. Haven’t had the chance to try the coffee yet, but they do have some limited seating to linger for a bit....I want to go back to pick up a cake here soon.More

Date of visit: May 2018
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Reviewed March 14, 2018

Touché Touché did an amazing job on a birthday cake I ordered! The cake was a bit pricey, but the result was amazing!

Date of visit: August 2017
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Reviewed February 25, 2018

Happened upon Touche Touchet’s second location quite by chance one morning. They had a reasonable selection of breakfast sandwich and coffee options, as well as a nice selection of pastries and cookies. Their Lemon Sugar cookies were large, soft, and tasty. The chocolate croissant was...tasty, but I must not have been there early enough to get that really, really fresh one 😏 I would pop in again, now that I know they are open on Meadow Ridge Road just west of the Route 1 intersection.More

Date of visit: January 2018
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