Supposedly, this is our 2nd time at this restaurant. While the décor seems familiar, I remember nothing else. Telling. We went tonight, Xmas 2017, with a reservation. We noticed our movie running later than expected, so called, interrupting the final 15 minutes, to give the...courtesy of calling to let them know we were running later than expected. We ordered by 6:45 (having arrived at 6:15) and at 7:45, NO DINNER. Did anyone come to explain the delay? NO. Did our server check on us? NO. Fed up, at 45 minutes post order, I told our server to box the meal up "to go" because we had a young dog to get home to tend to. 15 minutes later, still no food, my husband sought the manager, and the food came out moments later. While they did comp the entrees (we paid for appetizers and drinks.... fair enough), it was just too little too late. As we were leaving, we overheard the manager turning people away because they ran out of food. You would expect that the server would come to notify us that this is the reason for the delay, but instead we had to search for our server when no food had arrived.
On another note, when placing our orders we had explained to our server, who did not seem to understand us in English as we had to repeat or point at the menu items we were ordering, that our son has a shellfish allergy. However, when we got home and he started eating his BEEF meal, he stopped eating minutes later indicating that his throat was starting to itch, a sign that he was reacting to something in the dish. I had personally explained to our server of his allergy and she was quite dismissive. Fortunately, his allergy is NOT life threatening, but that may not be the case for others. WE WILL NEVER, EVER RETURN TO THIS RESTAURANT. In fairness, I have to offer that they comp'd 3 entrees, but my son reacted and mine had little shrimp in relation to the vegetables. We will NOT return.More