I visit every 1-2 months . This time I bought about $180 worth of tea. Asked them if they could provide 1 tea Sache so I could make a tea In my hotel room. They Made me feel like a criminal asking for it ,...charged me 5cents for it ! Umm ok ! Meanwhile there are plenty of customers drinking a cup of tea. Maybe one cup maybe more? I have no idea but I’m definitely going to purchase the same tea on amazon instead of Dobrá since the customer service was worse than ordering in private online. Way to go small town local business . Great customer service. .( insert sarcasm )More