We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.


Mexican, American, Southwestern
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
649 N Service Rd E, Ruston, LA 71270-2911
11:00 am - 11:00 pm
Open now
All hours
Sun - Thu 11:00 am - 11:00 pm
Fri - Sat 11:00 am - 12:00 am
More Info
Add Photo Write a Review

29 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 29: English reviews
El Dorado, Arkansas
Level Contributor
8 reviews
8 restaurant reviews
1 of 5 stars Reviewed July 15, 2016 via mobile

Seated fast.. Waitress showed up 15 minutes later.. We sat between two tables that were never cleaned the whole time we were there.. Flies were horrible and swarming the tables around us ..food was mediocre .. Just not pleasant visit.

Thank dewsgirl
1 review
2 of 5 stars Reviewed May 13, 2016 via mobile

The last time we cam here was the same issue. Gave them a second chance and it didn't amaze me one bit. The service was awful, the food came out cold even with the plates steaming hot. Tickets were wrong, and the MGR didn't know crap. Last time...

Thank Scarlet L
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 20, 2016

Food is served hot. Service is good in slower periods. When it gets packed, service can suffer as kitchen does not keep up well. Most of the dishes are quite tasty and well prepared. Prices are fair. Probably is the best restaurant in Ruston. Worth a visit.

Thank Tom D
Ruston, Louisiana
Level Contributor
12 reviews
12 restaurant reviews
3 of 5 stars Reviewed March 15, 2016

Service and food is sporadic. Sometimes great other times awful. We had several different things. Guacamole was good but small, chips and salsa were good. The ribs were great but the Mexican plate was cold and warmed over. Usually it is much better. There were several in our group and their food ranged from average to great. It took forever... More 

Thank 48or49
Level Contributor
19 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 19, 2015

Unfortunately, this place is consistently bad. We have given the place a few opportunities and only one time out of four would I say it was a good experience. Portions are often lacking and food is sub par and just overall seems poorly run. As an example, a recent and likely last trip in the place unless something changes, went... More 

Thank Fisherman74
Hot Springs Village, Arkansas
Level Contributor
110 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed November 6, 2015 via mobile

Never even got my burger. Was in a group of 6. Everyone got their food waitress said mine was being "redone" everyone got finished and I walked back ( had not received a drink refill either)to the kitchen door and told them thanks but I didn't need the burger. They apologized and gave it to me in a box but... More 

1 Thank Violetaster
Level Contributor
48 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed August 18, 2015

My family and I have eaten an Chili's in several other places, it usually is pretty good service and food. My daughter and I were running errands and I needed to get back to work an hour away. We stopped at Chili's at about 11:20 AM, we figured with it being that early, we could get out pretty quick. We... More 

2 Thank cyndyhe
Shreveport, Louisiana
Level Contributor
62 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed July 16, 2015

I've been here many times because Ruston doesn't have that many options, and NORMALLY you get at least average service. However, the Chili's in Ruston is ALWAYS ALWAYS at least 45 minutes from when you order to when you receive your food. Doesn't matter if you are getting nachos or hamburgers or SALAD. And if you order chips and salsa... More 

1 Thank Pat D
Northern Louisiana, United States
Level Contributor
42 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 8, 2015

I ordered pork and chicken fajitas. The chicken was cooked to perfection but the pork was dry and part of it was burned -- not blackened, just burned. I had a slight stomach ache walking out. Lesson: just order one meat, I guess. It was the 4th of July so I am giving them a pass on the fact that... More 

1 Thank Thomas D
Monroe, Louisiana
Level Contributor
34 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed June 9, 2015

Chili's opened quite a while ago, but we've never gotten around to trying it out until recently. We have no plans to return. The best part of the review would be the waitress, who was pleasant, cheerful, and efficient. Unfortunately, the food was underwhelming. Portion sizes were rather small although pricing isn't proportionate. The small size wasn't all that bad,... More 

Thank woscar

Been to Chili's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    2.5 of 5 stars
    2 of 5 stars
  • Value
    2.5 of 5 stars
    2.5 of 5 stars
Mexican, American, Southwestern
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Takeout
Good for
Families with children
Open Hours
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 649 N Service Rd E, Ruston, LA 71270-2911
  • Location: United States  >  Louisiana (LA)  >  Ruston
  • Phone Number: 318.242.0155

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?