BIRTHDAY DISSAPOINTMENT !!!!! HORRIBLE MISTAKE!!! I made reservations for my birthday for a party of more than 10. I paid the associated fees and was excited. Upon arrival my party was told that we could not be seated immediately because there were customers already sitting...there, even though my PAID reservation was for 1 pm. We were finally seated ONE HOUR LATER. My party was very nice to all staff , and never complained. It took almost another 20 minutes for our order to be taken, and then we were told they had run out of food.A BRUNCH, NO BISCUITS, ONE DRINK MINIMUM , (BECAUSE THEY WERE LATE SEATING AND SERVING US!!
NOT ONE APOLOGY FROM THE MANAGER...NOT ONE!!! AND WE WERE EXTREMELY NICE!!!!
It was my birthday and I am very dissapointed and dissatistfied. We spent a ton of money there , yet left STARVING!! I AM A FOODIE AND IT WAS SOME OF THE WORST FOOD I HAVE EVER TASTED. I HAVE EATEN IN THE BEST OF THE BEST RESTAURANTS, SO NO THIS WASN'T IT MONROE, DO BETTER !!
I ASKED FOR CONDIMENTS FOR MY LACKLUSTER MEAL AND WAS GREETED WITH CONDESCENDING STARES AND ROLLING EYES ..10/10 I WOULD NEVER RECOMMEND, and I want my money back or some sort of compensation because this was totally unacceptable.More