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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$5 - $10
CUISINES
American, Diner
Special Diets
Vegetarian Friendly, Vegan Options
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meals, features, about
Reviews (208)
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207 results
Traveler rating
141
39
15
3
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
141
39
15
3
9
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All reviews hamburger steak creole queen new orleans service was quick and friendly open hours comfort food gloria airport
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Reviewed 1 week ago via mobile

Sunday evening, in an unfamiliar area, we were grateful to find Dot’s Diner open for dinner. We were in a time crunch and had to cancel our dinner reservation in New Orleans. I thought I was going to be disappointed to not have a Cajun...or Creole meal, but instead was quite pleasantly surprised to have one of the best burgers I’ve ever had! And, the sweet potato fries were delicious m. Service was friendly and quick, as well! So, unexpectedly, a well deserved 5 stars. Thanks for being open on Sunday eve!More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Larry K, Owner at Dots Diner, responded to this reviewResponded 6 days ago

Sue, we are happy that you found Dots Diner and that you had the opportunity to dine with us. I agree whole heartedly that we have the best burgers and the sweet potato fries are truly a treat. Remember you are "always at home at...More

Reviewed October 25, 2022

AWFUL food and even worse service!! Waited almost an hour for 3 BLTs! First and last time @ Dot’s in Luling!

Date of visit: October 2022
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Reviewed July 18, 2022 via mobile

first restaurant I visited when I arrived ! I ordered the crawfish creole queen ! BABYYYY that was amazing ! so flavorful , coffee was great. service was quick and friendly

Date of visit: July 2022
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Reviewed June 19, 2022

I recently visited Dot's Diner, the Kenner location, for breakfast with a friend. WOW!!! The food was hot, fresh and served just the way we ordered it. The service was outstanding. Ms. Sandi was our waitress and she was so friendly and efficient. We were...thrilled with our experience at Dot's Diner in Kenner and can't wait to visit again soon. We will be sure to ask for Ms. Sandi as she truly knows what Southern hospitality is all about. 5 out of 5 stars!!!More

Date of visit: June 2022
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Reviewed March 11, 2022 via mobile

BRING BACK GLORIA TO THIS LOCATION. Jonathan and Gloria keep dots afloat! Since y’all had Gloria change shifts it’s crap here.

Date of visit: March 2022
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Larry K, Owner at Dots Diner, responded to this reviewResponded March 13, 2022

The change is only temporary. Gloria is playing a bigger role for the restaurant at this moment. And she is hard to replace.

Reviewed February 22, 2022

The Dots Diner in kenner doesn’t serve the whole breakfast menu. I tried ordering for breakfast one morning before I was supposed to March in a parade the breakfast burger hint the word breakfast and they told me they don’t serve breakfast burgers for breakfast....Why call it a breakfast burger if you can’t order it for breakfast take it off the breakfast menu. Will never go back plus it took 30 minutes for anyone to even come to our table to ask for drinks (this was the second time this had happened). Also they overcharged my husband and daughter. My husband had a coupon for a free meal for his birthday and they charged my husband $20. That was an expensive breakfast for a 5yo child and her chocolate milk and my husband had a coffee I didn’t stay for breakfast since I couldn’t get what I wanted for breakfast being the week before I got the same breakfast burger at another location. WE WILL NOT BE BACK!!!!!More

Date of visit: February 2022
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Reviewed January 1, 2022 via mobile

Nice small diner with friendly hometown service. The food is hot and fresh. We ordered burgers and they were the freshest, juiciest, cheesiest homemade burgers we’d had in a long time. Great filler after we arrived in New Orleans on a New Year’s weekend road...trip. Saw other patrons with some yummy looking po-boys too, cleaned their plates! Breakfast menu looked tasty… Older joint with small area for seating. Cool place if staying near the New Orleans Airport.More

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed December 17, 2021 via mobile

My visit was exceptional because of the service I had from Melva Spencer. Her attention to detail and general overall personality was a delight. I am truly thankful for the time I had with her and her great attitude. There needs to be more people...in the Industry that truly care about there job and the people who support them. After I was finished and paid. I was in a hurry to get to VA appointment. We rushed out and forgot my wallet. Melva ran out behind me to give it back to me. Once again showing her concern for her customer. Thank you Melva Spencer! My family will always be grateful to you!! Sincerely, The Kuntz familyMore

Date of visit: December 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed August 29, 2021 via mobile

Love Dot’s! Clean, spacious seating. Great good and friendly service. Was evacuating hurricane and en route to the airport and decided I needed a good hot meal and comfort food. None better! Open 24 hours too.

Date of visit: August 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 18, 2021

Our experience at the diner was NOT what we was expecting or accustomed to. I ordered the hamburger steak dinner, my nephew ordered a hamburger w/ fries and his hamburger patty about 35% larger them my supposed to be steak. Our server Jeane( night manager)...seem to be annoyed that we were there. We asked numerous times about the vegetable of the day, she said I don't know I will find out. She told us when our food was being placed on the table. Jeane (the night manager) refused to honor a military discount to an active duty military person, because she was not in uniform, she was out having lunch with her family and with a military ID present. I would truly appreciate talking to the owner of this diner. A course I was told that I couldn't speak to anyone. Jeane spilled food on the floor and did not go to the customer and apologize, instead she went a serviced another table. Usually if my bill is under $20 most times I will double the total for a tip if the service is good, but NOT today.I was so disappointed with the whole experience. Again I would truly appreciate talking to the owner.More

Date of visit: July 2021
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Reviewed April 25, 2021

A great place for breakfast, lunch, or dinner! The wait staff was outstanding, very friendly, outgoing, and service with an aim to please. We had to wait for a table but it moved fast. We had the 'All American' & 'Big Dot' breakfasts and recommend...both to quality, quantity, & great taste. Not showy, not fancy, but good food, at a good price, and a casual dining experience.More

Date of visit: April 2021
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Reviewed April 18, 2021

This place is right outside the airport so it is handy to get food after a flight. The interior is too small for dining in, but it is great for food to go. They are understaffed so expect a bit of a wait. The quality...of the food is good and the prices are reasonable.More

Date of visit: March 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 8, 2021

Great, nostalgic local diner for any meal. We had breakfast here. The food was good and the service was great.

Date of visit: April 2021
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Reviewed April 7, 2021 via mobile

Good service and reasonable prices. Great place to grab all day breakfast or burgers at lunch. Family friendly as well.

Date of visit: April 2021
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Reviewed March 13, 2021 via mobile

As a long time customer it’s sad to see. Specials are not special, food quality and portions shrinking. Staff very distant from the past. Not worth going, as a former 2-4 time a week customer. Formerly included drinks with specials, or a salad etc now...it costs 6.00 more for 2 to eat. Obviously smaller portions, and staff are affected by fewer people in just the last month or so. 6pm on Friday 2 tables, was there last Monday at 7 and 1 table. Probably done with DotsMore

Date of visit: March 2021
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DOTS DINER, Kenner - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Dots Diner

Yes, Dots Diner offers takeout services.

Dots Diner is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4