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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
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meals, features
Reviews (86)
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86 results
Traveler rating
40
26
8
3
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
40
26
8
3
9
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Reviewed 4 weeks ago

This place has the worst pickup costomer This place has the worst food pickup customer service I have ever encountered. I went to pick up an order for my mom today. They asked for her name. I gave it to them; I also told them...two of the ordered items, one being a particular order. They refused to provide me with the order. This was not paid for as they don’t take payments over the phone. I had left my phone on the charger in my car. They would not allow me to pay for my order unless I gave them the phone number of the person who ordered it. I went to grab my phone. I then had to wait—at the back of the line. When I told the gentleman, this was ridiculous. I had 4 to 5 employees yelling at me. It’s policy! After being yelled at, I told them to keep the order. Now, I’m in my 40’s. They called my mother and gave her a completely different story. Not only did they lie, they have the worst customer service I have ever encountered. If you think cellphone customer service is terrible, go here. This used to be one of my must-have foods when visiting my family. I will never step foot here again.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 6, 2021 via mobile

Fulfilling,chicken and broccoli was delicious egg rolls are delicious. Did a pick up order. No issues.

Date of visit: February 2021
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 1, 2020

Rude. Disorderly. Food quality was horrible. I come here all the time and I always let them slide. Enough is enough. I’m highly disappointed. When I asked for them to remake my food they refused. They only remade 1 ! Part of my order.

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 14, 2020 via mobile

Normally I wouldn’t leave a bad review for someplace I frequently visit. They really just got under my skin so here goes... last Friday I ordered a to go plate. Sliced barbecue pork. This is something I probably get once a week if not more....I’m very familiar with this plate. When I got home and opened it, it was terribly dry like beef jerky, and 50% gelatinous fat. I called and told them about it, and they said that I could come anytime and pick up a replacement plate. Well, I called today to order my replacement plate which went fine, two minutes later I got a phone call from China doll that said “you needed to bring your bad plate back.” First of all, no one remotely came close to ever saying that to me. Second, you think I’m supposed to waste more of my time and money than I already did picking up a piece of trash plate from you? Maybe you should come pick it up from me for the inconvenience of selling me a bad plate. I take clients here two or three times a week. High profile clients. I spend a lot of money here. Or let’s say I USED TO. I hate when people are rude and try to make you feel stupid or inferior. 9 Roses is amazing. You aren’t the only people on the block.More

Date of visit: January 2020
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 10, 2020

They have the worse service possible. I would not reccomend it at all. There is better food around the city if you are looking for great Chinese with great service. They should really work on it but dont expect it because the manager has horrible...hostess skills as well.More

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 5, 2019 via mobile

Found the service wonderful and the food the most delicious on the West Bank! Fresh, hot, tasty, and plenty on the plate for lunch the next day! I’ve been missing good Chinese food since I left Chicago. Old vibe atmosphere with paneling and ceiling fixtures...I remember from back in the 1960’s. Highly recommend and will definitely be a regular customer.More

Date of visit: October 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 29, 2019 via mobile

We visited here because chinese kitchen in New Orleans is closed for renovations The egg rolls were decent I prefer handmade egg rolls instead of the store bought ones. Large portions Ample parking Service average

Date of visit: July 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 25, 2019

After a long day on a work assignment I decided to go to China Doll to relieve some stress and have some good food and drinks. I walked into the restaurant and sat at a table next to the bar. I waited about 15 minutes....I observed a girl behind the bar filling up containers of hot mustard, I also saw a few more servers walking behind the bar but no one acknowledged me. After about 10 more minutes I walked up to the bar and sat in front of Sabrina the waitress who was filling up the hot mustard containers and joking with another customer behind the bar and sat down. I was still ignored for another 10 minutes. I finally asked the waitress Sabrina for a menu . She asked if I was dining in. I said yes. She even gave me a side eye as if I was bothering her from filling up her containers. I then asked for a fog cutter. Sabrina asked me again if I was dining in I said yes. Shortly after I arrived additional guests walked in and were served immediately. One guy walked in, sat down at the bar and without word was served. The servers knew so much about him they were comparing his laundry list of women. There was also two guys that walked in and sat on the bar side that were approached immediately. I work hard for my money and I treat everyone the way that I would like to be treated so when I go to a restaurant I expect to be acknowledged and treated like everyone else regardless to the fact of whether or not I bring all of my bed-mates there or not.More

Date of visit: February 2019
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 23, 2019

My husband and I just ate there and thought the food was horrible . We had egg rolls as appetizer and they were cold and besides having what looked like shrimp in them neither of us could identify the remainder of the ingredients . This...is the first time I have had such nasty eggrolls at an Asian restaurant . My husbands main course was empress chicken . The chicken tasted ok but the vegetables tasted like they were poured right out of a bag of generic frozen vegetables . The sauce of my satay chicken was tasteless . All of our food was very greasy . Totally disgusting ! Yes portions are large but if inedible who needs large portions . Ours went in the garbage ! Do not go there !More

Date of visit: February 2019
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 12, 2019 via mobile

China Doll has been open for a very long time. I have never had a bad experience at this place, and I have been going with my family for at least 25 years. The food is absolutely delicious. I have tried multiple items, and I...have never been disappointed. The service is extraordinary, and they are always prompt. The only issue I have is that they get so busy, it takes quite a while for to go orders. If they say 30 minutes, it’s guaranteed to be 45-50 during busy times. But that just goes to prove how popular they are.More

Date of visit: February 2019
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 14, 2019

It is hard to find good Chinese food. However, China Doll is some of the best we have found. The portions are HUGE. Two to three people can share an entree. Everything from the egg drop soup, to the egg rolls, to the fried rice,...and entrees are delicious. My favorite entrée is the mandarin chicken. Big pieces of chicken breast, fried, and covered with a delicious gravy sauce. My only complaint is that the restaurant needs a facelift - like more lighting, new furnishings, and updated, paint and floors. The bathroom could use a good scrubbing, too. The service is very good - swift, efficient, and very nice.More

Date of visit: December 2018
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 24, 2018 via mobile

This place is top notch! Lunch special with the cho cho was incredible. Food quality at Chinese restaurants can be an issue, but not here. It was ridiculously good and you can even request all white meat chicken for $1 more. Wait staff also deserve...recognition. They were professional and very helpful. This is a 5 star Chinese restaurant.More

Date of visit: December 2018
Helpful?
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Reviewed September 16, 2018

I love the Food there & bring my Friends there whenever I have a chance. I have been going there for 35 Years.

Date of visit: August 2018
Helpful?
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Reviewed August 15, 2018

I've been going to China Doll for the better part of 30 years. It is, and has always been my favorite Chinese restaurant. Everything is good, service is excellent. You can't go wrong!

Date of visit: August 2018
Helpful?
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Reviewed June 18, 2018 via mobile

Absolutely tasty Lots of flavor This was a take out & EVERYTHING was great hot food large portions lots of choices

Date of visit: May 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Renee Y
November 8, 2017|
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Response from Carbonara46 | Reviewed this property |
Their website is the best place to find this info. Much too long to post. I think lunch starts at 11 am.
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CHINA DOLL RESTAURANT, Harvey - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about China Doll Restaurant

Yes, China Doll Restaurant offers takeout services.

China Doll Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 3.5