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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub, Gastropub
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Brunch, Late Night
View all details
meals, features, about
Reviews (543)
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541 results
Traveler rating
186
151
95
78
31
Traveler type
Time of year
LanguageEnglish
Traveler rating
186
151
95
78
31
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All reviews fish and chips roast dinner ham steak pudding the pub specials board food was lovely car park light lunch mottisfont garden pubs
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Reviewed 4 weeks ago via mobile

Me and my friend have come to this lovely, welcoming pub a few times and have enjoyed it every time! Came back again last night and again it was excellent. We were warmly welcomed by the kind and friendly staff and quickly seated to our...table. Food was amazing, with reasonable prices, I was gutted there was no steak however I went for the duck leg cassoulet and my friend had the chicken and ham, both were absolutely delicious, along with the starters and puddings. All I can say is everything and everyone was amazing especially during these hard times!!More

Date of visit: December 2020
Helpful?
Reviewed October 27, 2020 via mobile

Great food! Our plates were empty! We had 3 of the specials as well as fish and chips and all were delicious. The staff were very kind and helpful and we are back again with other friends next week!

Date of visit: October 2020
Helpful?
Reviewed October 24, 2020

Food was great, compliments to the chef. Waiting staff were very nice, accomodating of an elderly relative and attentive. Drinks were top knotch, Guiness not watered down. Interior, very atmospheric and rustic. All in all, highly recommend.

Date of visit: October 2020
Helpful?
Reviewed October 12, 2020

We arrived for a Sunday drink. The in and out of the building was clear and easy to understand from a covid point of view and planty of hand san . We walked in wearing face masks and as the weather was sunny thought we...would have a drink outside. We were told by the young lady on ' Front of house ' duties that we would have to scan a QR code on a table outside and then order drinks from an AP. She described it as similar to on line shopping. Off we went outside and found a table in the sun and set about ordering some drinks. After faffing around on the Ap we had some drinks coming. I asked the young lady delivering the drnks if we required additional drinks, would be more straight forward and the Ap have logged a previous order etc, as other large establishments do. I was told 'no , you need to go through the process again and put all your card details in again. However if you sit inside you get table service. ( lesson to be learned there!!) Anyway other locals turned up, drinks were bought out to them and they paid on the normal chip and pin type payment machine. This pub really does need to get its act together and stick to one set of rules a for all.More

Date of visit: October 2020
Helpful?
SorrelT, General Manager at The Bear & Ragged Staff, responded to this reviewResponded October 13, 2020

Hello, thank you for your feedback. Unfortunately, Fullers have only recently developed the 'Online Order and Pay' website for use as a solution to the restrictions we are now experiencing so not all features such as saving your order are available. I believe they are...More

Reviewed October 4, 2020 via mobile

Roast dinner £17 !! Beef was nice , lamb was nice !! That’s it !! Veg was rubbish , cauliflower cheese was dry ,and no cheese or sauce . Roast potatoes were terrible , parsnips were ok . It was a £12 roast at best...!!!!!!!not a massive selection of beer . Gone downhill massively since we last visited , was on whole not worth the money !!!! Though George our waiter was brilliant such a nice person . Would we go back , prob not !! What a Shame .More

Date of visit: October 2020
Helpful?
Mark_Deputy_Manager, General Manager at The Bear & Ragged Staff, responded to this reviewResponded October 9, 2020

Customer contacted directly.

Reviewed September 16, 2020

Such friendly, helpful staff, covid safe, super food. So pleased with our choice of halfway pub to meet up this morning for coffee and lunch. Fortunately the wonderful weather enabled us to sit outside on this occasion, but we did notice the tables indoors are...a safe distance apart to safely return on another occasion. Thank you everyone!More

Date of visit: September 2020
Helpful?
SorrelT, General Manager at The Bear & Ragged Staff, responded to this reviewResponded September 21, 2020

Thank you very much for the review and 5 stars. I am delighted to see we could provide great, safe service and super food! We would love to welcome you back again soon.

Reviewed September 15, 2020 via mobile

Glorious Sunday sun in the garden at this iconic and lovely Pub.All co vid stuff excellent and we'll planned out. Short staffed on the day as apparently two staff down..rendered a long wait between courses and service,however the location and weather more than made up...for it ..by way of a much appreciated gesture we were offered a free round of drinks which was most kind and unexpected! Service overall was nice, welcoming and the staff were working hard and up against a busy service.The food( Sunday roast) was a delight and nice surprise,great yorkies, excellent beef,lovely veg and roasties! Perfect gravy served separate ( essential! )Lovely cauli cheese too...all in all very enjoyable afternoon.Well done and thank you to the lovely front of house ladies and nice guy behind the bar! And to the kitchen of course! Top job on a difficult day!More

Date of visit: September 2020
Helpful?1  
SorrelT, General Manager at The Bear & Ragged Staff, responded to this reviewResponded September 21, 2020

Thank you for this lovely review! I am so sorry for the wait you had between your courses, thank you for your patience and understanding. Though, I am happy to hear the staff looked after you and the roast dinners sound like they were worth...More

Reviewed September 6, 2020

Our family of four had a lovely typical pub lunch in the pub garden. Great service and reasonably priced. Good beer and very good covid related regulations. All in all a wonderful meal.

Date of visit: September 2020
Helpful?
SorrelT, General Manager at The Bear & Ragged Staff, responded to this reviewResponded September 8, 2020

Thanks for the 5 stars! I am very happy to hear you enjoyed your lunch and you could also feel safe with us whilst maintaining our great service. Hopefully see you again soon!

Reviewed September 5, 2020 via mobile

In truth a bit disappointing but these are tough times so will try again another day. Friendly staff, but portions unusually small (and we are not big eaters) and shrivelled. So, just about ok but not great value for the price. Let's hope things brighten...up for all pubs and restaurants soon.More

Date of visit: August 2020
Helpful?
SorrelT, General Manager at The Bear & Ragged Staff, responded to this reviewResponded September 8, 2020

So sorry to have disappointed you on this visit. Thank you for your feedback, we have taken your comments on value on board. These are indeed tough times but we always want every customer to leave happy and more than satisfied. Please try us again...More

Reviewed August 12, 2020 via mobile

Dinner booked during eat out to help out. Food was lovely, staff friendly and service was efficient. A few concerns over some current policies and practices but all reassured and explained professionally and in an understanding manner by Sophie. (I assume the Manager) All in...all great value for money for a nice Meal whilst in the area for a few days.More

Date of visit: August 2020
Helpful?
SorrelT, General Manager at The Bear & Ragged Staff, responded to this reviewResponded September 8, 2020

Thanks for the stars! I am happy to hear you enjoyed your experience with us on your break away and that Sophie, our assistant manager, could reassure you! Be sure to pop in for a meal if you're ever in the area again.

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Questions & Answers
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Wenders1960
December 10, 2018|
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Response from richard c | Reviewed this property |
Sorry but i was a customer. Not proprietor
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Wenders1960
December 10, 2018|
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Response from ChrisC46 | Reviewed this property |
Website shows restaurant is open and shows details for a menu priced at £35. Phone no. 01794 368602
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