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Hard Rock Cafe

424 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3421
+1 502-568-2202
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Overview
  • Excellent29%
  • Very good35%
  • Average23%
  • Poor8%
  • Terrible5%
Travelers talk about
“nachos” (12 reviews)
“cobb salad” (5 reviews)
“hamburger” (7 reviews)
Open Now
11:00 AM - 10:00 PM Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Food
Service
Value
Atmosphere
LOCATION
424 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3421
All Details
Top 3 Reasons to Eat Here
Sponsored by: Hard Rock Cafe
1. AMAZING!!
"I love the atmosphere and the server was on top of it."
Mollyblevins624
See reviews that mention AMAZING!!
2. Great resturant
"We had dinner here both nights this weekend. Food was great"
KristenReal
See reviews that mention Great resturant
3. The Best
"you're going to get amazing cocktails from amazing bartenders"
asnyder
See reviews that mention The Best
Write a ReviewReviews (409)
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1 - 10 of 388 reviews

Reviewed 1 week ago

Went for a dinner during a week night. Seems like they were definitely understaffed as half the tables were vacant. There were some whispered conversations between the staff about the situation, as well as subtle disagreements where to seat folks. When we were seated, one...More

Date of visit: October 2018
Thank TankerT
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

i want to apologize for your visit to the Hard Rock Cafe in Louisville. We did not live up to the brand standard of serving great food and drink in amplified manner. Please reach out to me to chat further about your visit. Would love...More

Restaurant's Favorite
Reviewed August 8, 2018

Surprising to find a great BBQ sandwich at the Hard Rock Cafe in Louisville. DIL and I thought we would take the grandchildren 7 & 9 there for dinner as they had never experienced it before. They were enthralled! The 7 y/o is a guitar...More

Date of visit: July 2018
Thank patthecma
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thank you for the Shout Out!

Reviewed 1 week ago

Food was decent but really very spicy. I think the prices are a bit too high. IT is very similar to Fridays but more expensive Our waitress was good. Food was served hot and with not along wait But it was much spicier than I...More

Date of visit: December 2018
Thank IndianaKris
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thanks for Rockin' with us today.

Reviewed 2 weeks ago

This Hard Rock Cafe is located in the Fourth Street Live complex, a short walk from the Kentucky International Convention Center. The food was good and we loved our waiter. We will go back.

Date of visit: November 2018
Thank Laura S
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thanks for Rock'n' with us!

Reviewed 2 weeks ago via mobile

We had a reservation and were seated promptly. We were passed by 4 servers in a 10 minute timespan and were never greeted. After looking at the menu and the appearance of the unkempt servers, we decided to leave and have dinner elsewhere. We are...More

Date of visit: November 2018
Thank meganf14
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Hello Megan, I apologize for your recent visit to the Hard Rock Cafe Louisville. We did not provide the type of service that is the company standard of providing great food and drink in a timely manner. Please reach out to me @ louisville.agm@hardrock.com to...More

Reviewed 3 weeks ago via mobile

Early dinner resulted in excellent service and a great experience! We shared the Waldorf salad and Southwest Flatbread. As expected the music was incredible but loud.

Date of visit: November 2018
Thank shelleyw574
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thanks for Rockin' with us!

Reviewed 3 weeks ago via mobile

I finally tried the Hard Rock Cafe with some friends who were visiting. The atmosphere was lively but nothing spectacular about the food. Our server was friendly but overall it was pretty average.More

Date of visit: October 2018
Thank cyndipatt1972
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hello Cyndi, Sorry that we did not live up to the Hard Rock standard of Great food and drink with amplified service. Would like for you to come visit us again. reach out to me so we can chat further and get you back in....More

Reviewed 4 weeks ago

They are at tourist destination "Fourth Street". Restaurant was almost empty at 5:00 PM in the evening, when all other restaurants around were crowded. They do not offer Happy Hour. I will not waste my time and money here.More

Date of visit: November 2018
Thank hvdesai
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Sorry that we did not deliver the standard of service that Hard Rock is known for. Great food and drinks with amplified service. Please reach out to me so that we can chat further about your visit and get you back in to show you...More

Reviewed October 18, 2018 via mobile

Was told to sit at the bar because wait time at a table would be 45 minutes. My burger took more than an hour to arrive - no joke - yet lots of tables were unoccupied the whole time and the place far from full....More

Date of visit: October 2018
Thank Simon P
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded October 25, 2018

I apologize for the visit that you had. We strive to live up to the level of Service that makes Hard Rock Awesome. Please reach out to me either by phone or email to chat further about your experience. I would love to invite you...More

Reviewed October 12, 2018

I wasn't expecting much, because these places are all the same. It's more atmosphere than food, usually. I was pleasantly surprised to see a larger menu with plenty of choices. I wound up getting a barbeque combo with ribs and pulled pork. It was tender...More

Date of visit: September 2018
Thank oktravelchick
Sara D, Manager at Hard Rock Cafe, responded to this reviewResponded October 25, 2018

Thank you for visiting The Hard Rock Cafe Louisville. Come back and Rock with us again soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating
Good for
Kids, Families with children, Bar scene, Special occasions, Large groups
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 424 S 4th St, Located in Louisville's Central Business District., Louisville, KY 40202-3421
  • Location: United States  >  Kentucky (KY)  >  Louisville
  • Phone Number: +1 502-568-2202
  • E-mail
Description
Located downtown in the 4th Street Live! complex, between Liberty Street and Muhammad Ali Boulevard, our cafe is within walking distance of the Kentucky International Convention Center and minutes from the city's performing arts theaters. After you spend a day touring the vibrant local culture of Louisville, take some time to unwind and recharge with Hard Rock. After a delicious meal, stop into The Rock Shop® for the perfect souvenir like one of our collectible pins, specialty glassware, and classic tees!
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