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Pizza Hut

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1748 Highway 192 W, London, KY 40741-1675
+1 606-877-7777
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  • Excellent0%
  • Very good13%
  • Average13%
  • Poor20%
  • Terrible54%
May 22, 2017
“Lost our order twice in a row”
2 weeks ago
“Worst customer service”
Restaurant Hours
1748 Highway 192 W, London, KY 40741-1675
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Reviews (15)
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1 - 10 of 15 reviews

Reviewed 2 weeks ago via mobile

Placed an online and when I arrived I was informed there would be a 30 minute wait. If I wanted to wait 30 minutes I would have asked to be seated. I left and in the same 30 min got dinner and gas.

Thank Melissa T
Reviewed July 28, 2017

This place is struggling and I'm not sure how they remain open. If you go in to eat be prepared for sticky tables and half the furniture gone and broken. Service is slow and we've waited 30 minutes before being waited on. I've never ordered...More

Thank Ryan S
Reviewed June 25, 2017

Our grandson's 3rd birthday party was held here June 17. Our server was very attentive and the party was very successful. The food was good and they even kept the ice cream in a freezer for us until it was cake time. They have an...More

Thank Robyn M
Reviewed May 22, 2017 via mobile

We called ahead and went to pick up our carry out pizza. The orders had been lost. Not once, but twice! When we got our pizza it was not done.... Do not recommend.

Thank JustVisitingN2013
Reviewed March 19, 2017

Great price, good pizza. Ordered pick up, so I can't judge the restaurant. Seemed Alii the dark on the inside.

Review collected in partnership with Country Inns & Suites By Carlson
Thank Peggy R
Reviewed July 28, 2016

Pizza Hut is actually my favorite Pizza place in town, however I very rarely will dine in. They are not staffed appropriately to take care of dine in customers. Lunch times are especially cumbersome to watch as the "server" has to take care of most...More

Thank Matthew B
Reviewed April 20, 2016

This restaurant needs torn down and rebuilt. Nasty bathrooms, very rundown overall. We were there at 12:45. We were told they would be fresh pizzas out in just a few minutes. It was more like, at least 30 minutes. The salad bar was fairly good....More

Thank kygirl84
Reviewed October 26, 2015

Just not the one in London. Unclean, service is bad, and the food is not up to par. I only go there every few months to see if maybe it has be upgraded in all aspects.

Thank Donnie M
Reviewed October 17, 2015 via mobile

The pizza is never made proper. Always made sloppy and sometimes not cooked completely. I've had a few doughy crusts. If you have it delivered...good luck. Inside the store is far worse though. It's disgusting in there.

Thank Sethcreech
Reviewed October 11, 2015

We went to a wedding. The night before the wedding is when we arrived. Got to our hotel late and most things where closed. We ordered a pizza from Pizza Hut. They didn't deliver until after the store was closed and cleaned. By that time...More

Thank David N
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Restaurant Details

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  • Value
Restaurant features
Location and Contact Information
  • Address: 1748 Highway 192 W, London, KY 40741-1675
  • Location: United States  >  Kentucky (KY)  >  London
  • Phone Number: +1 606-877-7777
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