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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value

Details

CUISINES
Bar, American
Meals
Lunch, Dinner, Drinks
FEATURES
Seating, Television, Serves Alcohol, Full Bar, Table Service, Wheelchair Accessible
Reviews (136)
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135 results
Traveler rating
68
40
13
4
10
Traveler type
Time of year
LanguageEnglish
Traveler rating
68
40
13
4
10
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Reviewed February 29, 2020

Very unprofessional. Once we got to the bar my wife and I ordered a beer. I was actually brought the beer and was about to open it when Meg said I could not drink it. I was not served because I “tripped” walking into the...bar supposedly. I understand that in this type of business you are careful not to over serve someone and I understand that. I was upset but not furious by any means. The way Meg handled her self was ridiculous. I tried to talk to her multiple times, I never raised my voice was rude or anything like that. Her answer to me was “we can argue or y’all can just leave” speaking to the group of 8 of us. Once again while I was leaving I said “mam I know you think I’m drunk but I’m really not” and her answer was “what are you trying to accomplish here”. Other than her attitude and power trip all the other staff was very friendly and respectful. I own my own business so I understand that situations arise that can be complicated. But Megs attitude and rudeness was unacceptable and unnecessary.More

Date of visit: February 2020
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded March 2, 2020

Sorry to hear you had issues with our management. Our goal is for everyone to have a fun and safe time in our lobby bar. Hope you join us again next time you're in Lexington.

Reviewed February 29, 2020

Meg, who was supposed to be a supervisor was very rude to our whole party right from the start. She did not handle a situation in a way that she should be any means. She accused my husband of being too intoxicated because he “tripped”....However instead of trying to address it properly, she was immediately hateful and disrespectful. Terrible attitude. I absolutely agree that they have to keep potential drunken situations under control, but he was not in any way too intoxicated. He wasn’t loud. He wasn’t rowdy. We had been there five minutes. But because she says he tripped, she caused a scene. Other staff members were polite and telling us it was ridiculous. They didn’t see any problem at all. But she was adamant on getting rid of us. Very disappointed in how she handled this. Meg- you really need to work on your people skills! Maybe try to be a little less hateful next time!More

Date of visit: February 2020
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded March 2, 2020

Candace so sorry you had issues with our management team too. We appreciate the feedback. Please know we use all feedback to help us better serve our guests.

Reviewed January 17, 2020 via mobile

I waited until 4pm for happy hour. Appetizers were half off and drinks were on sale as well. Evan, the bartender made the best Bigg Blue Martini I have ever tasted. He knows the menu and makes good recommendations based off of your favorite liquor....The atmosphere is inviting and the staff are very personable. I wish I could bring him to Atlanta!!!! I will definitely return.More

Date of visit: January 2020
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded January 20, 2020

Thanks April for the wonderful review. We appreciate the excellent feedback. I'll definitely pass along your compliments to Evan for his outstanding service. Hope you join us again real soon!

Reviewed December 8, 2019

Staying at the downtown Hilton for Friday night concert at Rupp Arena & saw complimentary happy hour at Bigg Blue Martini located inside hotel lobby. Since I was walking to concert decided to stop in. Friendly atmosphere & lots of different people in town for...event. Ordered the available free librations & sat in the lobby area of bar. BBM staff was friendly & helped with finding our restaurant location. Thx for starting our evening off right 🤘🤘More

Date of visit: December 2019
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded December 9, 2019

Excellent Review! Thanks for letting us know you enjoyed your stay with us and our staff got your visit off to a good start! We appreciate the compliments and I'll pass them along to our Bigg Blue folks. Please join us again next time you're...More

Reviewed November 13, 2019 via mobile

What a service from Jessica, Chris and Shaun! Great Negronis and bourbons , super attention. Fantastic! Greatttttg!

Date of visit: November 2019
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded November 14, 2019

Great to hear our crew served you well. Thank you for letting us know it was Fantastic! No better compliment. Please join us again real soon!

Reviewed November 8, 2019

Went there for a martini It was game night They have “ a game menu “ with very few generic items(burgers and chips) and drinks! NO MARTINI’s ! Service was bad ; food was worse !

Date of visit: November 2019
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded November 11, 2019

Cherye thank you for taking the time to send us a review. We appreciate your feedback and please know we use it to better serve our guests. I hope you join us again and we turn around your first experience.

Reviewed October 12, 2019

Mae was just a delight. We have been there before and she always remembers our names and provides excellent service

Date of visit: October 2019
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded October 14, 2019

Donna thank you for the 5 star review! We appreciate the wonderful feedback. And we think Mae is pretty great too! I'll let her know she provided great service. Please join us again real soon.

Reviewed September 1, 2019 via mobile

We were staying in the Lexington Hilton, we'd been out in the rain (doing a college tour) most of the day and driving the rest of the day, so we wanted dinner to be as easy as possible, so we went downstairs into the hotel...lobby looking for whatever restaurant was open. Bigg Blue Martini didn't disappoint us. It's mostly a bar, but had a secondary room that we were seated in. The food was good. My daughter's steak was prepared to the exactly perfect temperature (and the truffle fried were a nice touch!), my street tacos were tasty (although I was surprised it had fried rather than grilled fish), and my wife's salad was fresh and tasty. I ordered the signature drink. It was "bigg" for sure, and tasty, too. I'd eat there again, but I'm not raving about it and insisting that you must go there. But it's definitely very good.More

Date of visit: August 2019
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded September 4, 2019

Thanks for the wonderful review. Happy to hear you and your family enjoyed your dinner while in town touring a college. We appreciate the kind words. Please join us again next time you're in Lexington, KY!

Reviewed August 9, 2019

When you feel like you are the only table and in fact you are one of many, it’s a great feeling. Adam made sure each and every guest left welcomed and had everything they could need. Great experience, clean, food was fantastic. I’ll be staying...at the Hilton downtown from now on because of the location to Bigg Blue Martini - I would give it 10 out of 5 if I could Highly recommended based on service, cleanliness and most important as well - fresh and fabulous food. I even got to see my horse race on TV at the bar they were also very accommodating.More

Date of visit: August 2019
Helpful?
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded August 12, 2019

Thanks Sarah for letting us know everything was perfect! No better compliment than that, for sure! We appreciate the recommendation to others. I'll let Adam know he made you feel welcomed.

Reviewed August 3, 2019

When visiting Lexington, stop in the Bigg Blue Martini...Service is outstanding, drinks are spectacular & the view of the fountain in the park is gorgeous! Cayla & Jason provided great service!

Date of visit: August 2019
Helpful?1  
ALugo1, General Manager at Bigg Blue Martini, responded to this reviewResponded August 5, 2019

Great review! Thank you for recommending us to other patrons. We appreciate the wonderful feedback. Please join Jason & Cayla again next time you're in downtown Lexington!

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Questions & Answers
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Gidget H
July 12, 2017|
Answer
Response from Z3250VMchristophera | Reviewed this property |
The ingredients are: Malibu Pineapple Rum, Island Pucker, Hpnotiq, Peach Schnapps, Splash of Pineapple and Orange Juice. Mix and suit your taste and desired strength.
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Gidget H
February 7, 2017|
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Response from Shelly B | Reviewed this property |
Hello :-) I wish I could help with this question but I don't work there, I only visited, so I am not able to answer that question. Try messaging them, they were so friendly to me while I was there, I am sure someone who... More
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