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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese
Meals
Lunch, Dinner, Brunch
FEATURES
Takeout, Wheelchair Accessible, Delivery, Buffet, Seating, Parking Available, Highchairs Available, Accepts American Express, Accepts Mastercard, Accepts Discover, Accepts Credit Cards, Table Service, Drive Thru, Family style
Reviews (19)
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19 results
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4
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4
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6
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Time of year
LanguageEnglish
Traveler rating
4
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4
2
6
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Reviewed August 10, 2020 via mobile

Driver went to wrong house and argued with me over location. I ordered sweet and sour chicken, when I got had no sweet and sour. Its really sad when your home bound and very little to have delivered. Well I won't be reordering again

Date of visit: August 2020
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Reviewed August 3, 2020

Ordered over $60.00 worth of food and was surprised by how much food we got for the money. Had plenty for food for leftovers and the food was hot and fresh. The Chicken Fried Rice was a hit with the kids and my husband loved...the Szechaun Beef; spicy but not to spicy. Ordered 3 orders of Crab Rangoons, glad I did or I would not have gotten one with the kids eating 2 orders by themselves. All in all I would strongly recommend China Palace for great chinses.More

Date of visit: July 2020
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Reviewed September 21, 2019 via mobile

My wife and I ate here for dinner. We order an appetizer, which came after the entrees. My wife had sweet and sour chicken and I had the kung pao beef. The chicken was so bad that my service dog wouldn’t even eat it. It...had pineapple with it that was soured. We mentioned it to the waitress and she replied that pineapple wasn’t even in the dish. ??? The Kung pao beef didn’t have much spice to it and the veggies were barely cooked. It was terrible! We won’t be back.More

Date of visit: September 2019
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Reviewed July 18, 2019 via mobile

Ownership has changed several times however the food is still good. There are a lot of varieties to choose from on the buffet. Buffet prices are very reasonable. Staff is very attentive to its customers. Great place to eat

Date of visit: July 2019
Helpful?2  
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Reviewed March 24, 2019 via mobile

Never go to this restaurant at all. The food sucks a**⁰. The food is cold or spoiled. There is hardly any food out. It's not worth your time or effort. Go to Lawrence to have good Chinese food.

Date of visit: March 2019
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Reviewed July 9, 2018

There was a nice selection of food for a very reasonable price. We were traveling through with our grands and everyone was able to find dishes they liked at the supper buffet.

Date of visit: June 2018
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Reviewed May 26, 2018

Was there this past week and it hasn't changed much over the years. Some foods were tasty but found some were not warm. Lack of seasoning as well. The men's bathroom needs some love. The walls were very dirty. Staff wasn't very friendly either. If...you just want something priced reasonable and quick it works.More

Date of visit: May 2018
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Reviewed August 9, 2017

We had a bad experience 3 years ago and so last week we decided to give this place a second chance. Poor ingredients, very bad service from the owner/manager himself. Not friendly. The flavor is definitely bad.

Date of visit: August 2017
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Reviewed November 2, 2016 via mobile

You can always be sure it's fresh and tasty ,whether you dine in or carryout in those convenient little Chinese box's you expect.and Great service when you dine in.

Date of visit: October 2016
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Reviewed September 9, 2016

We have eaten there a couple of times in the last year, returning the second time hoping the previous was just a bad day. The food is stale, seeming to be recycled over and over. The meats are tough and chewy. The vegetables are limp...and tired.More

Date of visit: April 2016
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Reviewed June 28, 2016

THis place is good for chinese food, just don't expect to find any cashews in the cashew chicken. If you want those you have to ask for them and you'll get a small bowl of salted cashews from a jar.

Date of visit: March 2016
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Reviewed June 27, 2016

This is your standard run of the mill, small town Chinese buffet. Don't expect much. We do eat here regularly and prefer it over the other place in town. Food is good, never had any real issues. Service is always fast. Price is good. If...you want chinese in Ottawa, this is your place.More

Date of visit: June 2016
Helpful?1  
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Reviewed May 5, 2016 via mobile

I came late this evening and the buffet looked pretty sad. I was hungry enough that I chose to eat anyway and the price is right. That said, the food was cold and very salty (for my taste) but it was filling and I was...able to get enough. I won't judge it solely based on this visit. It seems they do a decent take out business so maybe their freshly made hot food is better. I did get to try a couple of freshly made hot dishes as I asked if they could make anything up fresh for the buffet and they kindly made a couple of things made to order which was nice. Still salty for my taste but I will stare up front that I don't like salt very much so everything tastes salty to me 😊More

Date of visit: May 2016
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Reviewed October 31, 2015

If you get there right close to 11am that is when the food is fresh & at it's best. They only refill the buffet dishes periodically so unless you want to wait for them to cook something, get there at 11am. Also, I don't recommend...it for dinner. The buffet seems to get neglected after 2pm. Just sayinMore

Date of visit: October 2015
Helpful?3  
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Reviewed October 27, 2015

I usually enjoy dining at China Palace but recently found unsatisfactory in the food department. I usually choose to eat lunch before the Noon Rush. Thereby avoiding larger groups of diners. I must have made an unwise decision. Food was barely heated thoroughly. Bland and...basically unappealing. Disappointed because Asian style food is what I crave.More

Date of visit: September 2015
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CHINA PALACE RESTAURANT, Ottawa - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about China Palace Restaurant

Yes, China Palace Restaurant offers takeout services.

Yes, China Palace Restaurant offers delivery services.

China Palace Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 2.5
  • Service: 3
  • Value: 3