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Red Robin Gourmet Burgers

$$ - $$$
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6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
+1 515-223-0859
11:00 am - 11:00 pm
Closed now
See all hours
Sun - Thu 11:00 am - 10:00 pm
Fri - Sat 11:00 am - 11:00 pm
More Info
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117 Reviews from our TripAdvisor Community

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Time of year
Showing 117: English reviews
Chicago, United States
Level Contributor
115 reviews
104 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Had a family gathering and decided to get broccoli as a substitute for French fries that is bottom just like the french fries are and much better for you!

Level Contributor
46 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 18, 2017 via mobile

I went here and got a burger with bottomless fries and a vanilla shake. The shake and fries were as good as always. My burger, however, was burnt, and didn't fast great. I was a bit disappointed by that. Their service was great, and our server was always checking in on us.

Thank ztrigg
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed January 12, 2017 via mobile

Plenty of selection! Couldn't have asked for more! If your looking for a loud burger joint this is it! However the service could be a little better! Hope that was just because she was busy. However I'd come back!

Thank Jerry F
Santa Cruz, California
Level Contributor
68 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed January 4, 2017

My wife and I accompany her Mom to Red Robin (her favorite club card) in Des Moines several times a year and recently there seems to be a lot of ERRORS in getting what we ordered to our table in the right order! Our last 3 times we got 1 appetizer early and the other 2 delivered with our entrees.... More 

Thank showkit33048
Clive, Iowa
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
1 of 5 bubbles Reviewed January 4, 2017 via mobile

I would never go back. Worst Red Robin ever! Scary greasy floors, tables, slip and fall dangerous!! They couldn't seat us or wait on us, even though less than half full. Normal restaurant skills completely lacking. They just don't know how to do much! They have gotten no training at all. It's like watching 2 year olds in over their... More 

Thank Eileen D
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed December 19, 2016 via mobile

I have been to this location several times in the past, some visits being better than others but nothing too bad that would keep me from returning. This past visit may change that thinking to avoiding this location. We signed in for table for two, told wait was 20 minutes but within 10 minutes, two other couples came in and... More 

Thank Glenn P
Ames, Iowa
Level Contributor
152 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed December 13, 2016

I have eaten at this Red Robin a few times in the past and it has always been worth coming back. I am not sure that is the case this time. My wife, daughter and I stopped by for a late lunch on a Saturday. The place was busy and there was a pretty long wait. Understandable. Overhearing the host... More 

Missouri Valley, Iowa
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed November 1, 2016

Went into restaurant on a happy note and the service seemed to be very pleasant. We quickly noticed she was not experience in servicing and she struggled to handle the 2 tables we was serving on a Saturday afternoon at 4 PM. Took a party of 5 1.5 hours to get in and out. It would have been even longer... More 

Thank Tracey M
Level Contributor
20 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 24, 2016 via mobile

Food is good. Loud atmosphere. Prices are high. Charge extra for sauces..changed prices and always changes food items. Bar is adults only. Always busy..floors are always slippery. Pay at tables. Alot if food variety.

Thank Google U
Chicago, IL
Level Contributor
40 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed October 16, 2016 via mobile

I have been to this location 3 times in as many months. it is very consistent. this is very no frills dining, but the food is good and tastes fresh.

Thank MsLottiDi

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Families with children
Open Hours
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 10:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
Location and Contact Information
  • Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: +1 515-223-0859

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Red Robin Gourmet Burgers and other visitors
1 question
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Urbandale, Iowa

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Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?