Harrahs hotel is very nice and Dyan at the front desk is wonderful and very helpful. Went to Jack Binions Steakhouse at Horseshoe. Crab bisque was cold and like pancake batter. Husband got sick. Will not return there. Will stick with 360 steakhouse at Harrahs.
Undeniably one of the worst restaurants overall that I have ever been to. We went for Valentine’s Day dinner and will not be back. We ordered shrimp cocktail and escargot, the shrimp tasted like they were from Walmart, the cocktail sauce was tasteless, and the...escargot was room temperature and overly rubbery (we are aware that escargot IS rubbery normally). For the meal we ordered king crab, lobster tail, and surf and turf. The large lobster tail came out literally raw, not just undercooked but raw raw. That was sent back to the kitchen and returned within a minute, presumably microwaved because it was very tough. The surf and turf steak was very undercooked, after seeing how the large lobster tail issue was handled I did not send it back, I just ate the edges. The lobster tails (small ones) with the surf and turf were good. The king crab legs were cooked appropriately but cold. The service was very slow (Sara was the waitress). Yes we understand that it was Valentine’s Day but a restaurant gets notice for such holidays and should adequately prepare by having the proper staff scheduled, right? If you’re looking for an overpriced (compared to other restaurants in the area) waste of time where you’ll leave unhappy, this place is perfect for you!More
We were able to enjoy the 360 Steakhouse for the first time. Exceptional service (especially Joe and Ameni), Very, very good food, reasonably priced while taking advantage of our casino discount. Highly recommend!
Absolutely perfect filet and tender asparagus. Both of us had a wedge salad too. Very fresh food and service was spot on. Beautiful views from the top of Harrah’s.
Went for a birthday dinner. Food was ok, service not so much. Ordered soup and the entree came within a minute of the soup being served. The wait staff offered to bring the entree later but we didn’t want it sitting under the warming light...since it seemed the soup had been since there was a skim on top of the soup. Looked like they were short staffed and for the price it seemed the service should have been better.More
This is the best view of downtown Omaha at the top of the Harrah’s casino. We arrived to celebrate the anniversaries of 3 couple with reservations made in advance. The manager would not sit a group of six at the window. The experience deteriorated from...there. The staff was friendly, but the food was nothing special and the service experience was not great (empty water glasses, cold food, missing knives). I would only go back for a quick drink. I would not eat there again.More
This is the second visit in a row where the French onion soup was presented in such a poor fashion that this time I walked out. DO NOT JUST SLOP THE INGREDIENTS INTO A BOWL. SOUP WAS COLD. CHEESE NOT MELTED. LOOKED LIKE A 3...YEAR OLD MADE IT and taste was average. I took one taste and walked out when discovered it was cold on top of already looking like Crap. Maybe I am spoiled by the chefs in Vegas. This was THE WORST French onion. Soup I've ever had and I have enjoyed it in many fine restaurants around the country.Get your act together.More
We stopped for cocktails and appetizers before going to the Orpheum for a show. The specialty drinks were very tasty and fairly priced. House wine was also not high priced. The appetizers were amazing. The bacon wrapped scallops (4) were to die for but expensive...at $22, we had to get 2 plates for 4 of us. We also got 2 crab cakes, one plate was dry the other superb. The artichoke dip was good also. I've been here before and the food has always been excellent, but it is high priced.More
The food and service could not have possibly been better. The view of the river at night was spectacular.
Keep this simple. Absolutely the BEST fine dinning experience in Council Bluffs. It is expensive but definitely worth it. I had the Lobster and it was mouth watering. All four of us left full and satisfied. The wait staff was excellent. Will definitely go back!
