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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Diner
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Brunch, Breakfast, Dinner, Late Night
View all details
meals, features
Reviews (237)
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237 results
Traveler rating
108
52
29
19
29
Traveler type
Time of year
LanguageEnglish
Traveler rating
108
52
29
19
29
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All reviews late night homemade buns omelet fries hamburger magic mountain loose meat sandwich the quad cities bridge onions
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Reviewed 4 weeks ago via mobile

Looking forward to returning to the Quad Cities. Since we moved away, we have gone through 'Ross's withdrawal ' a few times. Missing the great burgers, the Magic Mountain & most of all those fabulous late night & weekend breakfasts. See you soon. (Like tomorrow)

Date of visit: March 2021
Helpful?
Reviewed December 15, 2020

Only one other person in cafe but thought it was 2:30 and Covid so that would be fine. Only one person was in restaurant and had to wait for someone to come out from somewhere and seat us. He said he would be back in...a ittle bit but it was a long time and then waiter took order. When order came out it looked like a kid had cut a piece of bread and threw some meat on it. Poor presentation. we had to ask for ketsup, pepper and salt, & a small spoon. Never got a smaller spoon. Roast beef on sandwich was in such large pieces i had to cut it up and put it back on sandwich. Meat was cold. Ask for dressing on side but it came on sandwich. No coleslaw. Vegetables and meat in soup were so big I had to take them out and cut them and put them back in soup. Cheese on Magic Mountain was very bland, no onions came on it. Waiter never came back until he brought the bill and then asked if we wanted anything else. By then we just wanted to leave. Floors needed to be swept and a couple of tables were dirty. Remember- Only one other person in the place. Very disappointed. Will not be back as we only want to remember how great it used to beMore

Date of visit: December 2020
Helpful?1  
Reviewed November 14, 2020

My heart goes out for all small businesses, especially restaurants being hammered by the COVID but I will never return to this place. There were only 3 or 4 booths with customers which should have been a tip off. My friend had an omelet and...I had the chili. Worst chili (and I'm a chili lover of all kinds) I've had in a long time. I asked my friend and his omelet was "fair." Very friendly wait staff trying her heart out. The turnaround time was very slow. It's a shame because they were forced to leave a location due to the new I-74 bridge which cost them a lot of their loyal regulars. They have been in business since the 1940's. I'm sorry but this is a dying place.More

Date of visit: November 2020
Helpful?1  
Reviewed August 11, 2020

Stopped in for hamburgers and my husband got fries and I had the white cheddar mac and cheese. The hamburgers were excellent with the homemade buns. The white cheddar mac and cheese was awesome. For dessert we had the strawberry shortcake with whipped cream. It...was delicious 😋. I usually don't write reviews but I felt I had to because we don't seem to support our local restaurants enough. The service was excellent 👌 too.More

Date of visit: August 2020
Helpful?2  
Reviewed May 23, 2020

Since the move to 53rd St the food is not good anymore. The portions are smallertoo. I had to send my order back to the kitchen. The biscuits for biscuits and gravy were as hard as hockey pucks and not even an appology from management....I wont be going back.More

Date of visit: January 2020
Helpful?2  
Reviewed February 29, 2020

We waited for 2 hours and watched people give up and leave. We should have sooner. When we finally got served it was clear some of our food had been done and gone cold. Cold waffle. Not even luke warm Mac and Cheese.

Date of visit: February 2020
Helpful?2  
Reviewed January 1, 2020

On New Year's eve 2019 after a long night of working we decided to stop by Ross's to eat before going home. The place was packed of course because it was New Year's. Once we entered another customer came up to us and told us...that there was only one cook and one waitress and that we may want to go elsewhere. But we decided to stay. There were other customers taking orders for people, serving drinks and even cooking. The manager was notified by the waitress regarding how busy it was and he told her to "figure it out". He needs to figure it out! Poor Management.More

Date of visit: December 2019
Helpful?2  
Reviewed December 29, 2019 via mobile

Meh. I ordered the famous " loose meat sandwich. It was bland and boring. Sister got the big pile 'o fries with meat and gravy. It was huge, but as expected, I suppose, very greasy. About what you'd expect.

Date of visit: December 2019
Helpful?
Reviewed December 19, 2019 via mobile

Went for lunch with my brother. Maybe 4 other customers there. My brother had the Magic Mountain. The fries were cold on it & it tasted so bad he had to add ketchup to it. He still couldn't finish it. The pop he had was...flat. It's sad to see such poor service in what use to be a great place.More

Date of visit: December 2019
Helpful?1  
Reviewed November 29, 2019

Took my mom here for a quick lunch on Black Friday. Restaurant was only 1/3 full at the noon hour yet we had to wait 30 minutes before our food was delivered. The waitress insisted that the "Pick Two" choice did not include cole slaw...and would charge me extra if I wanted it. Food finely came. Had to run, but checked the menu before leaving and saw that the "Pick Two" choice did include cole slaw (which I even verified with another waitress). No time to try to correct, so left a little distressed. This restaurant has had good reviews from others, so maybe this was just an unusual occurrence?More

Date of visit: November 2019
Helpful?1  
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Frequently Asked Questions about Ross' Restaurant

  • Yes, Ross' Restaurant offers takeout services.

  • Yes, Ross' Restaurant offers delivery services.

  • Ross' Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 4
    • Value: 4
    • Atmosphere: 3.5