I've eaten at Ross' for decades both when living in the QC area, as well as when I return to visit family and friends. I had heard from both family and friends that the value prospect had gone down and that service was not as...it used to be, so, I wanted to see for myself.
I ordered Ross' Favorite breakfast, the former #1 if you date yourself on the old menu system, and substituted Rossburger meat for the bacon/sausage choice. I found the cost to be similar to a few years ago when in town meaning that a good value. Portions seemed to be similar.
In my short review of the menu, I found the costs to be in-line with my memory. So, I did not see a loss of value.
Service-wise, that has changed in the past few years. The staff that was so great are no longer there, unfortunately. Perhaps retired, perhaps moved on to other things. Keep the service high to keep the customers coming in is all I would suggest.More