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Ponderosa Steakhouse

5 Cumberland Dr, Washington, IN 47501
+1 812-257-0090
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Overview
  • Excellent29%
  • Very good22%
  • Average33%
  • Poor16%
  • Terrible0%
May 14, 2017
“Mothers Day Treat”
Apr 16, 2017
“Large Buffet”
Closed Now
All hours
CUISINES
American, Steakhouse, Grill
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5 Cumberland Dr, Washington, IN 47501
All Details
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Reviews (31)
Traveler rating
Traveler type
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1 - 10 of 31 reviews

Reviewed May 14, 2017

I took my wife, daughter, two granddaughters and their families the Saturday night before Mothers Day to celebrate Mothers Day. I know they were busy but I definitely wasn't impressed. Seemed like they didn't have enough help. Took forever to get our drinks and had...More

Thank Ed D
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded May 15, 2017

Hi Ed, we aim for 100% customer satisfaction and apologize for your wait. Can you send us your contact phone number so a manager can get in touch and find out more about your visit? Please submit at https://www.ponderosabuffet.com/contact-us/

Reviewed April 16, 2017

This place has a large buffet so anyone should find something they would want to eat. The dessert selection is very good.

Thank DarrelLynn
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded May 15, 2017

Thanks DarrelLynn! We hope to see you again soon!

Reviewed December 7, 2016

I have eaten at the this restaurant twice in December. My steak was cooked exactly how I ordered it; the buffet and salad bar were both good. I also sampled the desert bar which had blackberry cobbler both times; and it was delicious both times.

2  Thank jameseF3032DZ
Reviewed November 4, 2016 via mobile

I give it two stars, because the pop was good and the service was decent. Aside from that, the food on the buffet was not warm. It tasted as if it had been sitting out a while. The chicken was cool and dry. I complained...More

Thank Alfie B
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded November 7, 2016

Hello Alfie B, we are sorry you had a less than great visit to Ponderosa - please send us your contact information so that we can have a manager or the owner contact you personally so that we can get more information about your visit....More

Reviewed September 20, 2016 via mobile

Over 25 yrs since at a Ponderosa. Decided on just buffet as many selections for difference in cost. It was just ok. Not like years ago as they no longer have them in Canada. Must have been after a busy time as items were sloppy...More

Thank Howeller63
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded September 21, 2016

Hi Howeller63, we are sorry that your visit to Ponderosa was less than stellar. If you'd be so kind as to send us your contact information, our area manager would love to find out more. We are very concerned with both excellent food quality and...More

Reviewed August 30, 2016

I like this Ponderosa because it has a variety of foods and everything is good. The place is big and very clean.

Thank 82Terry
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded September 6, 2016

Hi 82Terry, thank you so much for taking time out of your busy schedule to leave a five star review for Ponderosa Steakhouse! We truly appreciate you as a customer and hope to see you again soon for lunch or dinner.

Reviewed July 15, 2016 via mobile

Had a T-Bone Steak and Buffet. Great tasting food and yummy desserts. Several meats on buffet: Fried chicken, meatloaf, fish, shrimp, barbecue ribs, pulled pork, clam strips. Several hot cobblers including blackberry, Apple and Cherry. Lemon and coconut cream pie.More

Thank Beth0214
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded July 18, 2016

Hi Beth0214! Thank you for visiting Ponderosa Steakhouse and taking the time to leave a positive review. We truly appreciate your business. If there's anything we could have done differently to earn 5 stars, please let us know. We hope to see you again soon!...More

Reviewed July 11, 2016

Chicken was dry, but the salad was fresh and the shrimp was good. Service to get our drinks was incredibly slow.

Thank Cherry S
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded July 12, 2016

Hi simmonsmckb, thank you for visiting Ponderosa and for taking the time to leave a review. We are sorry your drink service was slow. Can you possibly contact us and leave a little more information about your visit so that we may address it? http://www.ponderosabuffet.com/contact-us/

Reviewed April 24, 2016

we loved the buffet. everyone was very pleasant and the food was great. the price could not be beat, either.

Thank fischntami
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded April 26, 2016

Hi fischntami, Thank you for your recent review of Ponderosa! We appreciate you and your patronage, and we hope to see you again very soon.

Reviewed February 24, 2016

This Ponderosa was very clean and spacious. The staff was friendly. This Ponderosa seemed to have more selection of food than others. Their desserts are fantastic.

Thank Jeremy A
MarketingMedia, Public Relations Manager at Ponderosa Steakhouse, responded to this reviewResponded April 26, 2016

Hi Jeremy, thank you for your five-star review of Ponderosa! We make great customer service and delicious food as our goal and we are so glad you were happy with your recent meal. Please come again soon!

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Questions & Answers
cindycain2017
June 12, 2017|
AnswerShow all 2 answers
Response from DarrelLynn | Reviewed this property |
yes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
$10 - $20
Cuisine
Meals
Dinner, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Buffet
Good for
Families with children
Open Hours
Sunday
11:00 am - 9:00 pm
Monday
11:00 am - 9:00 pm
Tuesday
11:00 am - 9:00 pm
Wednesday
11:00 am - 9:00 pm
Thursday
11:00 am - 9:00 pm
Friday
11:00 am - 10:00 pm
Saturday
11:00 am - 10:00 pm
Location and Contact Information
  • Address: 5 Cumberland Dr, Washington, IN 47501
  • Location: United States  >  Indiana (IN)  >  Washington
  • Phone Number: +1 812-257-0090
Description
Ponderosa is where today's families find a fun and casual family dining atmosphere, all-american favorite foods, and something-for-everyone variety. Ponderosa Steakhouses serve great steaks, seafood and sides along with an expansive buffet featuring a variety of dishes including beef, chicken, seafood, fresh vegetables and fruit, soups, salads, appetizers and desserts. When it comes to friendly atmosphere, our staff offers full-service at your table and a help-yourself buffet. Where people find a place to call home - for great food, great atmosphere and a great value!
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