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Portillo's

Certificate of Excellence
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555 E 81st Ave, Merrillville, IN 46410-5789
+1 219-769-8300
Today
10:30 am - 10:30 pm
Closed now
See all hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 10:30 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
More Info
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328 Reviews from our TripAdvisor Community

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Showing 325: English reviews
Columbiana
Level Contributor
50 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Once again our visit to Portillo's was excellent. We always say that Portillo's seems to have one or two extra employees. Other businesses should do this. The employees were friendly and the food was hot and fresh, as always. Keep up the good work.

Helpful?
Thank Angie108
Crown Point, Indiana
Level Contributor
134 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

This is a cool place! Friendly and helpful staff, quick counter service, unique ordering style (they write it on a paper bag at the counter). There is great jazz music playing, and a very spacious dining area with cute red and white checkered tablecloths. The food selection is vast, ranging from everything deep fried to buildable salads. I loved (and... More 

Helpful?
Thank B R
Level Contributor
18 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Portillo's never disappoints, is always amazing and makes you want to come back tomorrow. Great food, nice staff, and a fun atmosphere. Can't say enough good things about their Chicago Dogs or Roast Beef Sandwiches. While I can't prove it scientifically, I am pretty sure I am a better person after eating here.

Helpful?
Thank Todd L
Green Bay, Wisconsin
Level Contributor
24 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We enjoyed our first visit very much. Ms. Price was a lady who truly enjoys her job. She walked us thru how to order, what was good to eat and bagged us condiments, utensils, napkins etc... Will be back next time we are passing thru Merriville. THANK YOU MS. PRICE. Took it carry out but next time will eat in.

Helpful?
Thank Donald V
Crown Point, Indiana
Level Contributor
47 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

They have the best beef sandwiches in town and no matter how long the drive thru line is, they will get you through it quickly, because they have that process down to a science.

Helpful?
Thank Jacqueline G
Kansas City, Missouri
Level Contributor
55 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I love Portillos and went 30 minutes out of my way on this trip, to eat here. Best burger, best fries, best chocolate or strawberry milkshake that you will ever have. The dogs are great too-my wife always goes for the dogs.

Helpful?
Thank aaron m
United States
Level Contributor
33 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Excellent burgers and sausage sandwiches. Portillo's is right off the highway, so you can get in and out fast. The salad bar and bake potatoes or ok as well

Helpful?
Thank Juan I
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I love there chicken grilled chicken sandwich and fries. Always fresh! Excellent service and the customer service is one of the best

Helpful?
Thank Sean R
Chicago, Illinois
Level Contributor
136 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

I have not been in any PORTILLIO'S for over a year because the orders were mostly screwed up. Portillio's have added a new style cash register at the very top of the register there is a read out of what your order is. This is great I am back to being a very steady client of the once again great... More 

Helpful?
Thank Wally L
Los Angeles, California
Level Contributor
42 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Very accommodating!!! For Malts you can ask for extra Malt, extra strawberry. You can also swap out the Italian sausage for a polish sausage if you want your combo sandwich a little spicier. All at no cost. The chopped salad was surprisingly good and a very healthy balance when you order a shake or malt. Italian Strawberry desert was amazing.... More 

Helpful?
Thank Delightful7445

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Italian, American, Fast Food
Meals
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available
Good for
Families with children, Kids, Dining on a budget, Large groups, Local cuisine, Special occasions
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
10:30 am - 10:30 pm
Tuesday
10:30 am - 10:30 pm
Wednesday
10:30 am - 10:30 pm
Thursday
10:30 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm
Location and Contact Information
  • Address: 555 E 81st Ave, Merrillville, IN 46410-5789
  • Location: United States  >  Indiana (IN)  >  Merrillville
  • Phone Number: +1 219-769-8300
Description
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portillo's and other visitors
2 questions
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Chicago, Illinois

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Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?