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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Asian, Chinese
Meals
Lunch, Dinner
FEATURES
Wheelchair Accessible
Reviews (15)
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Traveler rating
7
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LanguageEnglish
Traveler rating
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Reviewed November 20, 2020

Brought a combo from fast wok today. I found a piece of hair in my food. I went back to this place and talked to the owner of this establishment and showed her the hair in my food. This witch tells me this is black...peoples hair and there is no black people that works there. She refused to before to believe I found hair in my food. I wasn't even going to ask for my money back just replace the order. Her rude attitude was unbelievable. I was a loyal customer and now I see she is all about the money and not customer satisfaction or even believe that for someone to drive back up there with this food with hair it in. Also to even say its black people hair is ridiculous. She even said it was my hair. Asian hair thick and it looked like her hair. I will never visit or recommend anyone to go to that place. Her attitude is suck and I will be reporting them to the board of health.More

Date of visit: November 2020
Helpful?1  
Reviewed October 17, 2020

ample food, good service, 5 star choice: no beef on menu today 4 star flavor: bland , not what we have enjoyed in the past only a 3 star

Date of visit: October 2020
Helpful?
Reviewed November 15, 2018 via mobile

This restaurant is set up in the style of Panda Express, with the you choose buffet style line. The food is pretty average although I like that they had a couple Thai dishes. The menu rotates between two on an every other day basis. The...service is extremely slow and could easily be improved. Expect to wait roughly 20 minutes no matter when you go. The prices are pretty fair for the large servings they give. Also this is cash only. Overall the food doesn't make up for the inconvenience of the overall experience. Would take a pass.More

Date of visit: September 2018
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Reviewed November 3, 2018 via mobile

Line at lunch is long - allow 20 minutes at least. Portions are huge, under $7 for 2 entrees and fried rice. This is decent Chinese, not great. But this is a great value with plenty left for another meal. Worth the wait.

Date of visit: November 2018
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Reviewed December 20, 2017 via mobile

This place is a great place for an inexpensive but great meal. It's Cash only, so stop @ the ATM before you get there. Prepare for a long line but it goes fast. It's worth the wait. Their specials are Mongolian Chicken or beef and...Schezwan chicken or beef. The have spicy dishes too! Yes, They are VERY spicy! It's about $ 5- 6.50?More

Date of visit: December 2017
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Reviewed May 24, 2016

I've been eating here since 20 years ago when they were inside Eastgate Mall, and the lines were just as long then as they are now. Food worth waiting in line for, sweet! The food is the best Chinese and Thai food for miles! I...actually will drive 20+ miles to eat here when I am craving this type food. They rotate their menu slightly every other day, and everyone is always served in a large white Styrofoam carry out box. You either get 1 item and rice, or 2 items and rice from their choice of about 12 hot food items. I get the spicy stuff, but all is good. The cheese rangoons and egg rolls are great too. They give you the largest portions at the lowest prices, cash only. I am stuffed if I eat everything. Most customers take home half their food, as that's all they can eat. The same owner has operated this place since the beginning. And she will always give a big smile and say HI as she brings out more freshly cooked food from the kitchen. This is one of my all-time FAVORITE places to eat. Large portions, low prices, and the BEST TASTING Chinese food around. What more could you ask for?!?More

Date of visit: February 2016
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Reviewed May 1, 2016

Wow, what a great find! Fast Wok is open Monday through Saturday and offers around ten entrees to order from. All of the entrees are very cheap for the large portions they give you (about $5). If it says spicy, trust them, it's spicy (in...the best of ways). The portion for the good quality and very low price is why this place deserves 5 stars even though there are some drawbacks. What are the drawbacks? Well, first there's the wait time. This place is so popular that even though the ladies dishing out the entrees are working at a reasonable pace, the line often whips around the interior of the restaurant. It's very reasonable to expect to wait 30min in line before ordering and receiving your food, so don't try to go here during your lunch break unless you're given at least an hour for lunch. Also, the meat can be a bit tough. I assume they throw it in the wok way to early because it is obviously very overcooked and dry. I wish they would improve on that but I have a feeling they don't read any of their online reviews. Finally, even though the cheese rangoons are cheap, you might want to pass because they really skimp out on the cheese. Instead of a nice ice cream scoop size of cheese it's more like a melon baller. Those reservations aside, if you're on a budget and need to feed yourself or your family a great meal, this is *the* best spot in town.More

Date of visit: April 2016
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Reviewed May 22, 2015

The fried rice is the best thing about Fast Wok. You get a lot of food for the price, so it is a good value. Other than that, if you are used to traditional/authentic Chinese or Thai food, be prepared to be disappointed. Service is...incredibly slow so be prepared to wait in like for up to 25 minutes. Once you get your food, there are black flakes in it that looks like it's from the bottom of an old, burnt pan.More

Date of visit: March 2015
Helpful?1  
Reviewed February 18, 2015

This is my favorite place. They only take cash and you have to be prepared to wait in line sometimes, even though it's all ready and there are only about a dozen different dishes a day (staggered by M/W/F) but the food is very generous...proportions and the best I've ever tastedMore

Date of visit: January 2015
Helpful?
Reviewed September 3, 2013

I have been going to Fast Wok since my first job at Eastgate. I always got the sesame chicken with white rice. Years passed and I finally tried the fried rice. Yummy! I still have never had fried rice like this anywhere. I still like...to get the sesame chicken, but my favorite is the Mongolian chicken. It is a bit spicy and has onions and peppers and carrots. One reviewer said they don't have chicken and broccoli. They are wrong. I was just there on Saturday and they had it. Each entree comes with chips. I love to scoop my rice with the chips and eat it that way. The lines are usually long and it can take several minutes of waiting. But for the price and quality of the food, it is well worth the wait. Another reviewer said it was buffet style. They were wrong. I wish they had a buffet! But you get more than enough food. You could easily make two meals out of the combination plate. We moved to Louisville, and we still make a habit of coming here when we are back in town.More

Date of visit: September 2013
Helpful?1  
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Frequently Asked Questions about Fast Wok

  • Fast Wok is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 3.5
    • Value: 4.5
    • Atmosphere: 2