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Steak 'n Shake

5827 E 71st St, Indianapolis, IN 46220-4001
+1 317-849-3577
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  • Excellent57%
  • Very good13%
  • Average4%
  • Poor13%
  • Terrible13%
Sep 6, 2017
“Never again”
Aug 7, 2017
“So disappointed”
Restaurant Hours
Fast Food
5827 E 71st St, Indianapolis, IN 46220-4001
All Details
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Reviews (22)
Traveler rating
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1 - 10 of 22 reviews

Reviewed September 6, 2017

Went there to have a light dinner after a long haul flight. Service was very poor, our salads had the dressings mixed up, no refills offered and no apology for mixing the dressings even though the waitress acknowledged she had mixed up the orders.

Thank EAhmad
Reviewed August 7, 2017 via mobile

First it takes forever to get your food. They 'cook it fresh'. So it take forever through drive thru. After waiting almost 15 minutes after ordering in drive thru, I got home 5 minutes later to find out shakes were horrible. I couldn't figure out...More

Thank CRMays
Reviewed February 12, 2017

I enjoy stopping at this restaurant a couple times a month and have always found the staff to be friendly. The food is consistently good and very reasonably priced.

Thank Rick B
Reviewed October 9, 2016

Born and raised a Hoosier, I have been a "New Englander" for 7 years, missing on some of the restaurants that are unknown to the eastern states. Since we were headed west bound for a wedding, the family agreed to stop by a family favorite...More

Thank Victor_Lendaro
Reviewed August 23, 2015

I was hungry at 4AM while driving for Uber. I had no clue what to eat at that time of the morning until I stumbled upon this Steak n Shake. The gentlemen who waited on me looked sleepy and uninterested in waiting on me. It...More

Thank STARProgram
Reviewed August 18, 2015

I grew up loving their cheeseburger and chili. Service struggles here both inside and out. My husband will not order from the drive-thru as you end up inside anyway because they rarely get it right. I went with two other friends this week and there...More

Thank TDK1009
Reviewed August 3, 2015 via mobile

Before 5pm, a buck and a half for a good milk shake in a glass is hard to beat. Paired with a double burger and fries for 4 bucks and you can tolerate the rather dirty, run-down facility. Oh, use a napkin on the ketchup...More

Thank BatGuano30
Reviewed July 10, 2015

Rainy day but came in for lunch and a milkshake. Friendly staff and great food. Very efficient here. No dislikes ... love Steak n shake

Thank Jennifer A
Reviewed April 23, 2015 via mobile

It was so good I'll be making a stop here everytime I'm coming threw well worth it.. Fast service and great food.. Frisco sandwich melt is really good so is there deserts.. I would recommend to others anytime everytime

Thank Kevin J
Reviewed March 23, 2015

We went there two nights in a row. The food is always good. My husband likes to eat and we can both eat there for under $20. This Steak N' Shake was unbelievably fast. We had 2 different waitpersons (Shayne and Dajia) who were both...More

Thank Joseph H
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Restaurant Details

Rating summary
  • Food
  • Value
Dinner, Breakfast, Lunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Families with children
Location and Contact Information
  • Address: 5827 E 71st St, Indianapolis, IN 46220-4001
  • Location: United States  >  Indiana (IN)  >  Indianapolis
  • Phone Number: +1 317-849-3577
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