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Let me start by saying that l truly love longs products, they have been my constant favorite for 35+ years. That being said, my experience yesterday has put a damper on my feelings toward your establishment. I needed a birthday cake and called the bakery...on southport road their person said that they have the very one I wanted, but he was sorry he can not hold it for me, he told me this at least three times to make sure I knew, i even said to him i understand and told him i am on my way. I drove to the southport longs went in and said oh you sold the quarter sheet cake the lady said no we saved it for you in the back I said oh thank you, we had them put a Birthday message on it,and picked out a few other things, then when I was being rang up the worker at the beginning of the counter yelled that that was not my cake ,,she was HOLDING IT FOR THIS MAN WHO CALLED IN. AT this point she let me know that the message I had put on can be easily removed and my cake will given to the other man. I told her that I was told there are no holds and it was first come first serve. She again told me the cake was his. To save the arguement my wife and I left, i feel as though i was not treated well at all.More
A 'must' stop when I'm visiting Indy. Called ahead and placed an order. Picked it all up when we came into town. Excellent brownies and donuts. They also have cream filled Long John's, which are not found everywhere. Prices are very reasonable but bring cash...because they do not take plastic!More
I loved Long’s donuts for years, while living in Indiana, although usually visited the 16th street location. It’s been a couple years since I now live in Ohio. Visited this location at 11:30am and ordered a dozen yeast donuts. There were racks of what looked...like fresh donuts visible in back. The lady went back, and a couple minutes later came back with the white box. Paid, left the store, and when I got outside, opened the box and the donuts were cold. They had obviously been in the refrigerator. Not only were they cold but the flavor was off - actually, these were probably the worst donuts I’ve had in a couple years. Extremely disappointing!More
Long's is justifyably famous for their donuts. The yeast version is unique...there is just nothing else that tastes like it, melting on the tongue. I live fifty miles away, but whenever I'm anywhere close to Southport I have to stop in. And my order always...includes a half-dozen cream horns...gotta have those, too!More
These are the best donuts in town! You will likely need to wait in line if going in the morning, but it’s worth the wait! Be sure to take cash as that’s all they accept. Try the chocolate stick donut!!
Have gone here for decades and never disappointed. The last three times we went in 2019, the famous yeast donuts were good. Did not seem freshly baked - not warm. Not yummy. What's going on. It's been our go-to, and we always take people there...who are in for IMS events. Something's gone wrong. Pleeeeease make them great again!More