We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I visit an elderly aunt in Franklin. My aunt enjoys a nice hearty sandwich at lunch, but has considerable trouble getting out. So, I usually do a take out lunch at a sandwich or hoagie place of my aunt's choice. I used to get sandwiches...More
Date of visit: May 2018
Thank David M
Matt O, Guest Relations Manager at Firehouse Subs, responded to this reviewResponded July 26, 2018
Our mission is to carry on our passion for hearty and flavorful food and heartfelt service, David. We are deeply saddened to read that you do not feel that our mission was properly executed. We appreciate you bringing your concerns to our attention and they...More
This a great sub shop.
We have gotte. the subs Subs there & at their Greenwood store.
We were always treated with the highest respect & they answered all our questions, the subs were GREAT & I didn't want the chips so they gave me...More
I tried Firehouse Subs when they first opened in Franklin, having never been to one before. I was not impressed, and haven't been back since, until recently. Unfortunately, nothing has changed. The service is slow, they ask too many questions (e.g. upsizing and add-ons), and...More
I have visited this franchise about ten times. If you get a standard sub, you are likely to get what you order. If you make any alterations, especially on salads, odds are poor that you will get what you ordered. In three separate occasions, the...More