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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$10 - $16
CUISINES
Grill, Healthy, Asian
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (119)
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119 results
Traveler rating
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40
18
15
6
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Time of year
LanguageEnglish
Traveler rating
40
40
18
15
6
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All reviews roti bread chicken fries stir fry create your own food bar extra roti big chunks fresh ingredients bowl veggies protein server shrink wrap
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Reviewed July 22, 2020

We've been doing the take out Tuesday specials at least once a month using the online order system. I would like the online ordering much better if the create your own bowl had the same options as it does when you dine in. The problem...is when you go to select the options from (roti bread, egg, cheese, and wrap), it only lets you select one and you and get multiples when you dine in. Our order was not right yesterday as we discovered as I always put these options in the special instructions. One of our orders did not have roti bread or cheese. The other order did not have cheese or the extra roti bread. It would also be nice if you could save your creations for next time and select a person in your family that is for. The chicken also was cut up as well , it was in pretty big chunks. Please help make this like it was before. My husband and I were pretty disappointed and I love being able to create my own bowl and especially the roti bowl. You can do this.More

Date of visit: July 2020
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded July 28, 2020

Thank you for bringing this to our attention. We will use your comments to refine our efforts. If you have any questions, please give us a call. We're always happy to help!

Reviewed January 20, 2020 via mobile

Very Very Dirty Bar. Overpriced, not enough meat. Very disappointed. Would never eat here again. The bar stayed dirty despite being a slow Monday night with few people in it. Not a good value, not enough meat.More

Date of visit: January 2020
Helpful?
FlatTopGrill, Agency / Consultant at Flat Top Grill, responded to this reviewResponded February 9, 2020

Thank you for leaving honest feedback, Holly. We are disappointed to hear that you were not completely satisfied during your recent visit. If you would like to discuss your experience, please reach out to us at info@gomongo.com. Please be sure to include your review or...More

Reviewed December 24, 2019 via mobile

FTG never disappoints! I usually heap my bowl as high as I can with everything; potatoes and water chestnuts are a must in my bowl. As you are adding sauce, make sure to add one or two scoops more than you think you need. I...always end up not getting enough and the stir fry gets a little dry. If the sauce isn’t dripping off the side of the bowl, you need to add more. The roti bread is incredible. Always make sure to ask your waitress for more. My wife and I always visit on our birthdays, because you get a coupon for a free bowl with the purchase of another if you sign up for their email club. We took our little one today. He enjoyed the kids menu. It’s only $4.99 for an entree, a side and a drink. We got him grilled cheese, which was grilled with roti bread!More

Date of visit: December 2019
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Reviewed December 23, 2019

Food is always excellent. The service is often subpar during dinner, but the servers are always very nice.

Date of visit: December 2019
Helpful?
Reviewed November 5, 2019 via mobile

Flat Top Grill offers unique, clever, one of a kind dining. After being seated & drink orders taken, your waiter/waitress hands you a list from which you select a meat choice or two. Then you are off to decide which vegetable or fruit choices you...want in your stir fry. When your bowl is full & virtually falling off, this bowlful is handed over for grilling. A big hint is you want your bowl filled to the top; because when the vegetables are grilled, they shrink. When grilling is finished, your food is delivered to your table. The great part, the main choice eating begins. But, save room, their desserts are wonderful!More

Date of visit: October 2019
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Reviewed October 14, 2019

Always have a positive experience while dining here. The staff is pleasant and the service is friendly. I like the fact that you can pick out whatever you want and as much/little as you’d like. They offer tones of fresh vegetables. You can add different...meats and sauces. It all looks so healthy and tastes great. With the larger portion you get, it is reasonably priced. I’m looking forward to dining here again.More

Date of visit: September 2019
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Reviewed October 13, 2019 via mobile

My family & I decided to eat at Flat Top Grill. We had all been there before, so we knew what to expect. For those who have never been, Flat Top Grill is known for being able to make your own stir fry. They have...plenty of fresh ingredients to add to either brown or white rice. You pick your protein when your waitress takes your order. Once you build your own stir fry, you add sticks if you want certain add ons like shrimp skewers, Roti Bread, or fried egg in your stir fry. You also put the stick that has your name & table number in, as well. It was busy the night we went, but it seemed like it took about an hour to get our food. When it came to the table, it was delicious, just took forever. We even got extra Roti bread, which is amazing!!! I will definitely be back!!More

Date of visit: October 2019
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Reviewed May 13, 2019

We loved our experience. You choose meats and then go the food bar and fill it with what ever you want. And do fill it up or over flow it. Choose a sauce and you are good to go. They even have a childs menu....The Mac&cheese was a huge hit. The staff was friendly and helpful. The restrooms were a bit dirty.More

Date of visit: May 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded May 14, 2019

daqattaq, we are so pleased you enjoyed your visit to Flat Top Grill We hope to see you in soon!

Reviewed April 19, 2019

Two of us stopped in and had never been there before. The staff was uniformly helpful from the hostess to the person who held the door on the way out. Server explained how food was ordered and assisted in filling our bowls. Attentive, and courteous....It was downhill from there. We were shown to a table with ripped upholstery, dust on the back of the seat, next to a wall where there was a lot of noise on the other side. Explanation: "I think they're fixing a drain". This in a restaurant not a quarter full. But the killer was the restroom situation. There was nothing in there that didn't need replacing or a deep clean. The whole restaurant looked like it needed a thorough overhaul. Fourteen dollars got us a plate of vegetables and meat. The beef was chewy. Everything else was okay. $14 was too much to pay, however, when I could have gone to Biaggi's in the same area and eaten well for the money. No, we won't be back until the place is cleaned and refurbished.More

Date of visit: April 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded April 24, 2019

Joansie51048, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at info@gomongo.com at your earliest convenience to discuss how we can turn this experience into a positive one.

Reviewed April 14, 2019 via mobile

Last night’s visit to Flat Top was a bit disappointing. While all of us enjoyed tasty bowls, the restaurant was not adequately staffed to handle a busy Saturday night crowd. Upon visiting the bar where bowl ingredients are selected we were met by VERY messy...counter tops covered with spilled rice, veggies and toppings. Spilled sauces made it impossible to lean over them to reach sauce containers on the back edge of the bar and no one was in sight who could help with either cleaning off the countertops or serving the unreachable sauces. Once our bowls were left to be cooked on the grill, we waited at least 45 minutes for them to be delivered. We will think twice before visiting Flat Top on a weekend night!More

Date of visit: April 2019
Helpful?
FlatTopGrill, Manager at Flat Top Grill, responded to this reviewResponded April 16, 2019

queenmum19482018, we really appreciate your feedback! Feel free to contact us at info@gomongo.com anytime if there is anything we can do for you. I am happy to pass your comments along to the team to use as an opportunity to improve. We hope to be...More

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