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Steak 'n Shake

6019 Illinois Rd, Fort Wayne, IN 46804-1161
+1 260-432-1958
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Overview
  • Excellent9%
  • Very good13%
  • Average38%
  • Poor18%
  • Terrible22%
1 week ago
“Slow and Disorganized”
4 weeks ago
“SLOW AND NOT STEADY”
Restaurant Hours
CUISINES
Fast Food, American
RATINGS
Service
Food
Value
Atmosphere
LOCATION
6019 Illinois Rd, Fort Wayne, IN 46804-1161
All Details
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1 - 10 of 22 reviews

Reviewed 1 week ago

Stopped here for a quick bite as we were heading home from Indianapolis. Should have gone some place else when there was a line, tables were empty and no one was really leading the charge to seat people. Once seated it wasn't much better with...More

Thank mkh57
Reviewed 4 weeks ago

Every time that we have gone it is so slow. They have seemed to change management and staff but it has not helped. Also, they are not very customer service oriented. They make mistakes and blame each other. They got my order wrong and the...More

Thank PS880
Reviewed September 25, 2017 via mobile

Has always been excruciating SLOW! The drive up is impossible to be that patient. They have no problem charging you and collecting your money. However, a huge problem getting your order right--as you find out when returning home or back to the office. Then what...More

Thank Denny B
Reviewed May 30, 2017

I really like their burgers, fries, and shakes. For a real show, sit at the counter and watch them press out the burgers on the griddle. But the service is so bad here, I just can't recommend this place.

Thank GR260
Reviewed May 17, 2017 via mobile

Stopped here on way home from Indy with granddaughter and wife. Quick service good milkshakes and burgers, chili spaghetti and fries.

Thank Keith S
Reviewed March 8, 2017 via mobile

We were in the middle of a cross country road trip and hoping to meet up with friends at a place that had fairly fast service. So naturally we thought of Steak 'n Shake! They did not disappoint! We were able to keep to our...More

Thank Amy K
Reviewed February 15, 2017

We love this Steak N Shake, its always cheerful, clean and we have a fun meal. The steak burgers are just fresh and incredible best burger for your money. The fries are hot & fresh, it not they will happily fry up another batch. Many...More

Thank IndianaCruisergal
Reviewed January 25, 2017

Obviously food is a personal opinion so here is mine about Steak and Shake. First off the burgers are not even up to the standards of Burger King! I prefer charbroiled burgers over fried, and Steak and Shake fry theirs like most fast food places...More

Thank Fred R
Reviewed January 12, 2017 via mobile

Stopped to get a burger and fries. Wait for car ahead was very long. I got to window and it was even longer. No explanation and no apology. I got the feeling that I was a total annoyance. Won't be going back.

Thank ParisintheFall09
Reviewed January 9, 2017 via mobile

Just a quick lunch with a couple of family members. The place was packed at 1:00 pm ish. Service was acceptable and the food was ok. By 2:00 pm the crowd had thinned down to almost none.

Thank Denny B
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Late Night
Restaurant features
Takeout, Seating, Waitstaff
Good for
Families with children
Location and Contact Information
  • Address: 6019 Illinois Rd, Fort Wayne, IN 46804-1161
  • Location: United States  >  Indiana (IN)  >  Fort Wayne
  • Phone Number: +1 260-432-1958
  • E-mail
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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