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The Cheesecake Factory

Certificate of Excellence
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374 Old Orchard Shopping Ctr # M6, Skokie, IL 60077-1473
(847) 329-8077
11:30 am - 12:00 am
Closed now
All hours
Sun 10:00 am - 10:00 pm
Mon - Thu 11:30 am - 11:00 pm
Fri - Sat 11:30 am - 12:00 am
More Info
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100 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Showing 97: English reviews
Regina, Canada
Level Contributor
394 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 153 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is the first time EVER I have had to say that I had a bad experience at a Cheesecake Factory. The restaurant is upstairs (their first mistake) which means that there is NO place for people to stand waiting to be seated. Plus the fact that they don't have the vibrating units to let you know your table is... More 

Thank Holly5_12
Level Contributor
87 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Visiting relatives in the area and had dinner. Always decent food. My aunt loves the bread. My daughter got a complimentary sundae for her birthday and the staff sang to her, too.

Thank NinaCa
Orange County, California
Level Contributor
202 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I'm always impressed at how well Cheesecake Factories handle volume. Not only the voluminous portions on the plates of food they serve, but how they seamlessly handle volumes of people. The restaurant was packed, but we had a reservation for 14 people. They had our table waiting, the wait staff handled our large order flawlessly and the food was excellent.... More 

Thank Dr_C_and_E
Chicago, Illinois
Level Contributor
142 reviews
70 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I hadn't been to a Cheesecake factory in a while. I remembered their enormous menu and enormous portions and knew that with some hunting could find some healthy choices. I was pleased to see that they now have a separate extensive menu featuring healthy choices. I had an oriental chicken salad that was delicious. The portions are still large enough... More 

Thank smdyl
Chicago, Illinois
Level Contributor
108 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 23, 2016

We had excellent service by Christain when we fell in for dinner, after shopping out north. The veggie burger and oriental chicken salad were perfect entrees for a quick dinner. Great place to fall in for lunch or dinner, when in the old orchard shopping area.

Thank Raphael L
Chicago, Illinois
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 15, 2016

we ordered our beverages and appitizer right away...but took 10 mins for waters to come to the table....40 mins later the waiter told us he forgot to put in appitizer order...we left...we didnt have to pay for the 2 beverages we got...but no apology from waiter or manager who told us we didnt have to pay

Thank lizard221
Toledo, Ohio
Level Contributor
16 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 13, 2016

We did not have a wait but it was crowded and I did't care for the noise of close quarters. The burger was ok but a bit salty. The Cheesecake was wonderful and the service was stellar.

Thank Denise S
Silver Spring, Maryland
Level Contributor
184 reviews
102 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
3 of 5 stars Reviewed June 8, 2016

We were staying at a nearby Hampton Inn and went to this restaurant because we were too tired to go back to Chicago. As usual, everything was good and the service was great.

Thank ElleTraveler21
Chicago, Illinois
Level Contributor
64 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 21, 2016 via mobile

My girls wanted cheesecake so how fitting to stop here. This restaurant was one of my favorites to go to from,city to city years ago. However, it has rapidly declined for me in terms of quality. The cheesecake presentation is average, taste is average. My waiter wanted to upcharge me for extra strawberry glace, even though they had put none... More 

Thank Tasha T
Brooklyn Park, Minnesota
Level Contributor
145 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed April 22, 2016

We recently at dinner here. The food and drinks were good. The waitress was great and very helpful when asked about recommendations on places in the area.

Thank SizzlingSkies

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Restaurant Details

Rating summary
  • Food
    4 of 5 stars
    4 of 5 stars
  • Value
    3.5 of 5 stars
    4 of 5 stars
Average prices
$21 - $30
American, International
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Parking Available, Highchairs Available, Takeout, Reservations, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Families with children
Open Hours
10:00 am - 10:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 11:00 pm
11:30 am - 12:00 am
11:30 am - 12:00 am
Location and Contact Information
  • Address: 374 Old Orchard Shopping Ctr # M6, Skokie, IL 60077-1473
  • Location: United States  >  Illinois (IL)  >  Skokie
  • Phone Number: (847) 329-8077

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Cheesecake Factory and other visitors
2 questions
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Questions? Get answers from The Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?