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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$15 - $45
CUISINES
Steakhouse, Italian, Healthy
Special Diets
Vegetarian Friendly, Gluten Free Options
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meals, features, about
Reviews (264)
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Traveler rating
136
72
25
19
7
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LanguageEnglish
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Traveler rating
136
72
25
19
7
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All reviews pasta white fish scallops by the glass the river great restaurant great food and service charles fox
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Reviewed 2 days ago via mobile

Really underrated! We had lived in St. Charles until 2001 and frequented Za Zas many times. We moved about an hour away and had not been there in over 20 years. On our weekly date night, we thought about the Za Zas closer to us...in Lake,Barribgton Shores, but decided to go back to St. Charles. We eat out alot and usually at the finer establishments. Saturday dinner at Za Zas was "divine" as my wife called it. Not sure that is an accepted descriptor, but you get the picture. She had the Halibut special and I the muscles; service and waitress were great; even the busboy made us laugh (I "duked" him $10). Probably the best fish she has has in a long time Not sure why it is rated #3 in St. Charles; we put it at a solid #1More

Date of visit: March 2023
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Reviewed 5 weeks ago via mobile

Probably the worst experience we have had dining especially when it comes to resolution. We weren’t aware a dish had mushrooms and my husband is allergic. They made us pay for the dish and then said we had to reorder another item if he wanted...to eat. Also said we had to take the food that HE COULD NOT eat home. We were told to give it to a family member or his mom. General Manager pretty much refused to apologize for our experience which is GM training 101. Actually said “he doesn’t feel it is warranted” although this was also on Valentines Day and ruined our dinner. Not worth the money nor the ignorance of the GM or Owner. Take your money anywhere else but there!More

Date of visit: February 2023
Helpful?1  
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Reviewed January 19, 2023 via mobile

The ambiance of this restaurant is 5 stars. They have dark and quiet, and they have well lit for family atmosphere. Just a great layout and feel. Just tell the hostess what you want. Our server was mediocre at best. He seemed like it was...his first day on the job here after working a month at Buffalo Wild Wings. This restaurant is fine dining. Not overly expense, but still upper class. The food quality didn’t match the prices. I paid $31.95 for angel hair/shrimp/scallops. It was pretty bland. The scallops were seared to perfection but the pasta was meh with simply crushed plum tomatoes on it. Minimal flavor. My wife had sausage/linguini with wild mushrooms. Very good, lots of flavor in every bite. When I walked in I had high hopes of a five star restaurant. However, after the service and food it felt like a three star restaurant. So I settled in the middle with a four star rating. I’ll be back, but it might take a while for my revisit...More

Date of visit: January 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed November 3, 2022 via mobile

Delicious food, great service and a nice atmosphere. Eating here is a win-win-win. One small quibble...more wines by the glass please!

Date of visit: November 2022
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Reviewed May 2, 2022

Great atmosphere, delicious food, very nice server. Perfect location in downtown St. Charles. Would eat there again.

Date of visit: April 2022
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Reviewed April 29, 2022

Great restaurant adjacent to the Fox River in St. Charles. Had the White Fish, and it was unbelievably great. A little expensive, but absolutely worth it.

Date of visit: April 2022
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Reviewed April 22, 2022 via mobile

Ate late lunch/early dinner. Wonderful food and very nice atmosphere. Wait staff friendly and attentive. Drinks were wonderful- haven’t had a Negroni in years!! Carrot cake for dessert was moist and yummy. Ate WAY to much, but enjoyed every bite!!

Date of visit: April 2022
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Reviewed January 21, 2022

Opted for dinner at ZaZa's while visiting St. Charles on advice of a friend. Really good food and service! Reservations for your desired time strongly recommended days in advance, otherwise you might end up eating earlier than you want.

Date of visit: January 2022
Helpful?1  
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Reviewed January 3, 2022

The food was great! Our server was great- very attentive! This was our first visit to this place. We will be back!

Date of visit: January 2022
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Reviewed February 1, 2021

We had just attended the funeral of my best friend, and were looking for a place for dinner. After some searching on TripAdvisor, we selected this place. First off, get a reservation. This place is busy. The décor is in interesting - nothing unusual, but...nice lighting, good wall texture and art. There is a lot to look at. If you are worried about the COVID restrictions of Illinois, worry not. Look at the statistics. In Region 1 in December, schools were contributing 20 cases out of 100, and restaurants 3. Who got closed with no seating? Well, it wasn't schools. So wear your mask and enjoy dinner indoors. If you don't want to do that - don't post about it for restaurants who are disobeying an illegal order. Now back to the food. Really good. We started with their Bruschetta Spinachi - it was enough for four people, and it was very good. It just sparkled on your palate. I decided to go for their 8 ounce filet, while my wife tried their Gemelli. Both were delicious - I cut the filet into smaller pieces to allow more time to enjoy it. We finished sharing their Chocolate Cake Ganache desert, ala mode. The wine list was solid - we ordered a bottle of Jordan Cabernet, and the price was quite reasonable. Our service was excellent - our waitress was masked at all times. When we saw her approaching, we put our masks on out of respect for her safety. If we weren't eating, we were wearing our masks out of respect for everyone's safety. Nuff said? Summary: Great food and service. Interesting decor. Get a reservation. Enjoy safely.More

Date of visit: January 2021
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Reviewed January 7, 2021

My husband and I ventured out to St Charles and were surprised to see indoor dining since Illinois has a current ban on it. Nevertheless, we entered the restaurant and were seated right away. The food was delicious! Unfortunately, our waiter wore ONLY a face...shield and not a mask. Everyone else wore a mask. One of the problems is that the waiter is very friendly and talks to make conversation. But with a face shield only there is no protection to anyone else ~ actually not much to himself either. Not wearing a face mask under his shield offers no protection for us as customers and for that reason we will not return. I should have asked for another waiter but did not want to ruin my husband's, already anxious, mood. And even had I requested another waitperson, the restaurant employees and customers are at risk. In "normal" times I would have rated this a 5 but safety is important in our day. What bothers me even more is that I read the reviews (after going to the restaurant) and there has already been concern about this expressed and nothing has been done. Too bad.More

Date of visit: December 2020
Helpful?1  
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Reviewed December 5, 2020 via mobile

The food was only outdone by the service. We had Steven who made it the best experience. We have been here many times but last night was the best combo. The sea bass special was spot on along with the salmon.

Date of visit: December 2020
Helpful?2  
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Reviewed July 26, 2020 via mobile

We wanted to go somewhere special for our 40th anniversary, so we picked ZaZa's in St Charles and made a reservation for last night at 6pm through Open Table (the link from the restaurant website). At 3:30pm we got a voice mail from the restaurant...that they were only doing outdoor dining because of the rise in the Covid cases. Ok, I get that. So, they don't take reservations for outdoor dining, it's first come first serve. Ok, I also get that. We got there at 6pm and were seated right away at the front of the restaurant outdoor patio. It was very noisy from motorcycles going up and down the main road (RT 64) so conversation was tricky at best. Ok, seating 6 ft apart is tricky also, so I get it. So here is were it kind of fell apart. 1). All the wait staff, etc. were wearing face masks except our waiter who was wearing a face shield-no mask. Obviously, the management was unaware that a face shield gives no protection from air borne particles when speaking, etc. A face shield is to protect the wearers eyes and skin, nothing else. He should have been wearing a mask as well. 2) Our table was the only one that was in the direct sun when it rolled around to the front of the building when we were halfway into our mean, so I asked our waiter if we could get an umbrella for a few minutes until the sun moved away. It was very hot and uncomfortable, however, his response was that he could not move any of the umbrellas around and he walked away. Perhaps he could had said "I don't think we can but I will check with the manager". And then to top it off, just before we were leaving, a women came around to the tables asking if everything was ok and when she look directly at me I shook my head "no" and she proceeded to the next table like she didn't see me. I understand we are in different times right now, but it seems like this restaurant was interested and fully invested in their customers. The food was great, the red sangria was wonderful and refreshing, but we felt there was a disconnect with customers and the purpose of proper face coverings.More

Date of visit: July 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 28, 2020 via mobile

During a stay in St.Charles we had a business dinner at this restaurant. They serve original Italian dishes and add daily specials to their menus. The decor is average, the food was good and the service was ok too. The prices are acceptable but the...portions are huge. We had the linguini with seafood which was actually quite nice.More

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 9, 2020 via mobile

My colleagues and I, had dinner, for the first time here. The food was amazing! Our server Jimmy was outstanding. He knew the menu and was able to help us find the best options for our appetizers, wine, dinner and desserts. We definitely will be...back! I spoke with all my colleagues and we’re going to do a monthly dinner here. We will be requesting Jimmy as our waiter, he definitely made our experience the best. Thank you for the great food and best waiter.More

Date of visit: February 2020
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Questions & Answers
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sandiinfantino
October 16, 2018|
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Response from Adria M | Reviewed this property |
wow
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andyman1970
August 7, 2015|
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Response from Winfieldtraveler | Reviewed this property |
I'm sure they could handle a group of 40 in the bar area, particularly on a week night. I'd suggest reservations to be on the safe side.
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LA ZAZA TRATTORIA, Saint Charles - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about La ZaZa Trattoria

Yes, La ZaZa Trattoria offers takeout services.

La ZaZa Trattoria is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4