If I could give zero stars, I would. This is our first time ordering form this place. We will NEVER go back, nor should you. I know it's a global pandemic, but you'd think a Mexican restaurant could handle a Cinco de Mayo dinner rush,...and would have planned accordingly by having more cooks be there. We ordered online, paid online, and my wife went to pick up our food at the time it said the food would be ready. She's been waiting there for 2 hours with still no food!! This place is a total disaster. There are about 50 customers, all angry, INSIDE the restaurant standing and waiting for their food. Some don't even have masks on and everyone is crowded closer than 6 ft., and this place is doing nothing about that either. And a few people have even started to go behind the counter! It's unreal. And to make it worse, the guy making the food doesn't even have a mask on. We tried to cancel our order and get a refund, but they won't, or can't do it. So, after 2 hours of waiting for food, she left, out $50. Other people waiting said they had been waiting 3 hours for their food. What she found out was that, even though they have an online ordering system, they weren't actually even using their online ordering system to actually fill the orders (just to take peoples money), even though online pre-paid orders kept coming in. Instead, in order to get the food they already paid for, people had to rudely shove their way to the front counter, hold up their phones to show on their screens what they had ordered, and only then did the employees make their food orders. It was a unorganized, chaotic, train wreck of a way for a restaurant to do business. What is the point of having an online ordering system set up for the restaurant to take online orders, if they are only going to use it to take peoples' money, but not actually use it to FILL the orders?!?!?! They should be embarrassed by how they run this place. Save yourself the trouble, and support a local business owned/run by people who actually know how to run a restaurant business and care about their customers. This place is DEFINITELY not it and deserves to be closed.More