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The Cheesecake Factory

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2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
+1 630-573-1800
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  • Excellent43%
  • Very good31%
  • Average16%
  • Poor6%
  • Terrible4%
Travelers talk about
“cheesecake” (117 reviews)
“chicken” (15 reviews)
“cakes” (16 reviews)
Closed Now
All hours
American, International, Vegetarian Friendly, Gluten Free Options, Vegan Options
$$ - $$$
2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
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Reviews (312)
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1 - 10 of 312 reviews

Reviewed 4 weeks ago

Our service was good and the cheesecake was fabulous. The food was ok too....all Cheesecake Factory's are the same and food is just average...nothing to brag about in my opinion.

Thank Tony C
Reviewed 4 weeks ago

This Cheesecake Factory customer service unfortunately was not as good as other Cheesecake Factory restuarants that I had visited in various cities. The receptionist informed us that it would be 30 minutes before seating and it turned out to be over an hour. We ended...More

Thank V5767IBmaryb
Reviewed 4 weeks ago

If your not too picky and all you really want is just an amazing dining experience, this could be your karma. A little hard to find but worth the effort. Parking is always a luck of the draw so early birds may do better. At...More

Thank Dan B
Reviewed 5 weeks ago via mobile

We had to wait more than an hour for dinner. This is crazy, and you cant make reservation during the weekend. Very disappointing.

Thank ShlomitShteyer
Reviewed May 11, 2017

Started with the "Beets with Goat Cheese." It was a plate of arugula--stems included--with a very small amount of goat cheese and no beets. For the entrée, I ordered "Evelyn's Favorite Pasta,” rigatoni with vegetables; I requested the addition of shrimp. The vegetables were hot,...More

Thank Carole L
Reviewed May 7, 2017

My son gave me a gift certificate for the Cheesecake factory. I was a little surprised as I don't really like the heavy creamcheese cakes, so I make my own ricotta and farmers cheese cakes. So I looked at the menu online and was blown...More

Thank Rita G
Reviewed May 2, 2017

I usually call in here for lunch when I am in Oakbrooke. So I did the same this time. I usually sit at the bar as a solo diner. The bar was almost empty and the restaurant was not busy. However the service was poor.I...More

1  Thank Roger186402
Reviewed April 24, 2017

This place was crazy busy on a Sunday night but got us in very quickly without advance reservations. Food and service was great! My only concerns were the bathrooms needed service and the floor under our table was ridiculously filthy from previous patrons. They need...More

Thank Havetime2go
Reviewed April 16, 2017

I tend to stay out of big box restaurants. For some reason growing up I convinced myself that smaller was better. A few days ago, I was,driving through Oakbrook and for whatever reason, I stopped at the Cheesecake Factory. In all honesty, the total experience...More

Thank blackfootcamp
Reviewed April 7, 2017 via mobile

We went to this location during a surprise visit to my father. Was a weekend day so couldn't get a seat in time for dinner. Not a total loss though, was able to get some of that great world famous cheesecake we love.

Thank Tyrone W M
Nearby Restaurants
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Gibsons Bar & Steakhouse
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.10 miles away
Nearby Attractions
Oakbrook Center
75 reviews
.19 miles away
Drury Lane Theatre
240 reviews
.71 miles away
Bar Louie Oakbrook
15 reviews
.92 miles away
53 reviews
.41 miles away
Questions & AnswersAsk a question
Do you take reservations?
September 16, 2016|
Answer Show all 7 answers
Response from Patrick H | Reviewed this property |
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
$10 - $15
Lunch, Dinner, Brunch
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special occasions, Large groups, Kids, Families with children
Open Hours
10:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 11:00 pm
11:00 am - 12:00 am
11:00 am - 12:00 am
Location and Contact Information
  • Address: 2020 Spring Rd, Oakbrook Terrace, IL 60523-1802
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oakbrook Terrace
  • Phone Number: +1 630-573-1800
  • E-mail
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