We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Portillo's Restaurant Group

Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
2001 Spring Rd Ste 500, Oak Brook, IL 60523-3930
(630) 954-3773
Website
Today
8:30 am - 5:00 pm
Closed now
All hours
Hours:
Mon - Fri 8:30 am - 5:00 pm
More Info
Add Photo Write a Review

110 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 109: English reviews
Niskayuna, New York
Level Contributor
34 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Got off the plane, checked into the hotel in downtown Chicago and went straight to Portillo's with our grandchildren. Service was lousy, food was terrible, restaurant was dirty, staff was no longer effiicient and friendly. What a disappointment! I love Portillo's--it is my favorite guilty pleasure. What happened?

Helpful?
Thank Melinda P
Level Contributor
10 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

Late night after sightseeing had not eaten there before. Tried it Not bad they have burgers and hotdogs and ribs. Also have a drive thru.

Helpful?
Thank William B
Centerville, Ohio
Level Contributor
26 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 3, 2016

We had the fruit chicken salad, Italian beef sandwich and tamalies. The fruit chicken salad was the best out of the group. The salad had several taste contrasts with the sweetness of the strawberries, mandarin oranges the crunchiness of the lettuce and the blandness of the chicken. The dressing was just right. The Italian beef was truly uneventfull. While it's... More 

Helpful?
Thank Forest W
Buena Park, California, Usa
Level Contributor
110 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed July 2, 2016

hotdogs are vienna but not the bright red variety and they don't use the day glow green relish that is not SWEET VS. the dull green one which is too sweet…they seem to skimp on the fix ins' a bit too..the beef is good quality but the size keeps getting smaller..there are much better beefs and red hots in this... More 

Helpful?
Thank Joe T
Level Contributor
29 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 1, 2016 via mobile

We visit family every few years and make sure to stop here. Great sandwiches and dogs. You have to try it once. Great family location.

Helpful?
Thank Christopher G
Crossville, Tennessee
Level Contributor
60 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed June 28, 2016

I have gone to Portillo's now for 40 years and loved it each time. Consistent quality and fast service. This place has the greatest hot dog and beef sandwich anywhere.

Helpful?
Thank Michael B
Level Contributor
43 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 27, 2016 via mobile

This place is hip and hoppin'! Pork pork and pork! And it's good! But this place is so popular... Enough said. Love it. Try later at night.

Helpful?
Thank Squirrelhound
Glen Carbon, Illinois
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 12, 2016

Burgers? Italian Beef? Salad? Portillo's has it all. We've been eating here for years and it never disappoints. We always order Italian Beef to go, and freeze it when we get back home, then dole it out sparingly until we know we are going back to Chicago. It's a staple for us, and our friends and neighbors love sharing it... More 

Helpful?
Thank susan m
Wilmington, North Carolina
Level Contributor
61 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 11, 2016 via mobile

This busy cafe bistro bustled with shoppers and business people alike. Families and couples drifted in and happy conversations bounced off the tiled floors, softened by the cushioned booths. Our server was soon distracted by younger guests, tossing their hair and fluttering their eyes. No matter. The wine list is long and deep as well as fun craft cocktails. We... More 

Helpful?
Thank Diane W
Level Contributor
18 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 10, 2016 via mobile

Terrific food. Even my picky grandkids found something to eat. Their chocolate cake is fabulous. Highly recommended.

Helpful?
Thank Gloria C

Travelers who viewed Portillo's Restaurant Group also viewed

Oak Brook, DuPage County
 
Oak Brook, DuPage County
 

Been to Portillo's Restaurant Group? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4.5 of 5 stars
    Service
    4 of 5 stars
  • Value
    4 of 5 stars
    Atmosphere
    4 of 5 stars
Cuisine
American, Fast Food, Italian
Meals
Dinner, Breakfast, Lunch, Late Night
Restaurant features
Takeout, Seating
Good for
Dining on a budget, Families with children, Large groups
Open Hours
Monday
8:30 am - 5:00 pm
Tuesday
8:30 am - 5:00 pm
Wednesday
8:30 am - 5:00 pm
Thursday
8:30 am - 5:00 pm
Friday
8:30 am - 5:00 pm
Location and Contact Information
  • Address: 2001 Spring Rd Ste 500, Oak Brook, IL 60523-3930
  • Location: United States  >  Illinois (IL)  >  DuPage County  >  Oak Brook
  • Phone Number: (630) 954-3773

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portillo's Restaurant Group and other visitors
1 question
Ask a question
Highland Park, Illinois
9 months ago

See all questions (1)

Questions? Get answers from Portillo's Restaurant Group staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?