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Raffaello Restaurant & Bistro

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Ratings and reviews

Certificate of Excellence2017 - 2019 Winner
RATINGS
Food
Service
Value

Details

CUISINES
Italian, Pizza, Mediterranean, European, Greek
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features

Location and contact

Reviews (244)
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244 results
Traveler rating
194
29
8
4
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
194
29
8
4
9
Show reviews that mention
All reviews pizza kleftiko steak chicken bread little gem an early bird great little restaurant lovely meal excellent food and service saturday evening last night great place to eat couldn't fault visited this restaurant the portion size specials board
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1 - 10 of 244 reviews
Reviewed 3 days ago via mobile

Called in here for the first time in a while wondered why it was empty, but never mind, because I had a good meal at a cheap price on my last visit decided to stay, on looking at the menu I noticed no calzone was...More

Date of visit: September 2019
Thank suton8
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded 2 days ago

I'm not sure how to respond to your comments to be fair. You joined tripadvisor nine years ago and have only made three posts since then, two in 2015 and ours today. Because we take feedback seriously I'll try to address the issues you raise....More

Reviewed August 17, 2019 via mobile

Lovely to see this restaurant back to its fabulous self. Great family meal. Top quality food and fantastic service.

Date of visit: August 2019
Thank 184martind
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded August 18, 2019

How heartening to read your review. We really do want to make Raffaello a community asset, and getting everything just right is a challenge. Thanks for the encouragement and our five-star rating.

Reviewed August 11, 2019 via mobile

Been on a few occasions, the latest being Saturday evening. The food was excellent as was the service. Would definitely recommend

Date of visit: August 2019
Thank Stephen F
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded August 12, 2019

Stephen, your five star review will give a huge lift to our hard-working team. These days people are quick to criticise and slow to praise! Thanks ever so much for giving credit where it is due.

Reviewed July 23, 2019 via mobile

Called in on the off chance when house hunting. Staff very friendly and helpful with local knowledge advice. Now the food and service delicious and first class. Not expensive with good plentiful servings. Now in throes of house purchase so we will be back, soon...More

Date of visit: July 2019
Thank David_Pat_Sumner
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded July 24, 2019

Glad we could oblige! House-hunting is hungry work. Thanks for the positive review. We're sending our warm good wishes as you contemplate moving house. Hope to see you again soon.

Reviewed July 18, 2019

Visited today with 60 school children, excellent service, food and atmosphere.We will definitely be back

Date of visit: July 2019
Thank Kirstin C
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded July 22, 2019

It was great to have you all with us. Glad you'll be coming back. We're very happy to cater for groups as long as we have notice! See you next time!

Reviewed June 4, 2019 via mobile

Booked a table for my granddaughter and I as a treat & and we had a lovely meal. Restaurant has a lovely atmosphere and staff are all very friendly. Reasonably priced too.

Date of visit: December 2018
Thank Alyson N
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded June 10, 2019

We are delighted to hear that you enjoyed your visit and will pass on your lovely comments to the staff team.

Reviewed June 4, 2019

We've been in a few times now for the early menu which is amazing value, last night we were too late for this so chose from the a la carte. Starters were great, as always, my wife had chicken a la crema which looked nice,...More

Date of visit: June 2019
Thank Ridders99
Reviewed June 2, 2019 via mobile

Sooo I have eaten here a few times and the food has been good. HOWEVER!!! I was in the Co-op this week and saw the owner buying 25 frozen co-op lasagnes. I sad to him ‘oh do you not cook them fresh’ and he said...More

Date of visit: June 2019
5  Thank Marini1986
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded June 3, 2019

How silly of you to write such a ridiculous story! And how frustrating for our chefs who do all the prep and cooking to ensure customers eat well. This kind of thing may happen in other establishments, but not in this one. Perhaps you met...More

Reviewed May 28, 2019 via mobile

Visited with a group of friends, very good food and friendly staff. Good selection on menu. Look forward to visiting again with family

Date of visit: May 2019
Thank Dee1978_13
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded June 1, 2019

How kind of you to share your positive expereince. Thank you! We continue to find ways of providing a good service for the village. Hope to see you again soon!

Reviewed May 14, 2019

Four of us went for Sunday lunch definitely the best I've had we all said that. Plenty of meat lovely cooked veg great Yorkshire puds drinks expensive but will be back thank youMore

Date of visit: May 2019
Thank NewcastleMick
brianhA1669KZ, Public Relations Manager at Raffaello Restaurant & Bistro, responded to this reviewResponded May 17, 2019

So glad you enjoyed your meal. We do try to keep our prices competitive and under review; much depends on what our suppliers charge us. We understand that customers have a budget, and we are doing what we can to serve high quality food at...More

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Questions & Answers
Ask a question
Jackie M
December 28, 2018|
Answer
Response from brianhA1669KZ | Property representative |
No, we don’t deliver at the moment. It’s something we may consider as the business grows. Thanks for your enquiry
0
Votes
Jackie M
December 28, 2018|
Answer
Response from PAUL M | Reviewed this property |
Sorry. No I don't they do.
0
Votes
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