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Portillo's

Certificate of Excellence
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950 E Ogden Ave, Naperville, IL 60563-8606
+1 630-961-1151
Website
Today
10:30 am - 11:00 pm
Closed now
All hours
Hours:
Sun 10:30 am - 9:30 pm
Mon - Thu 10:30 am - 10:30 pm
Fri - Sat 10:30 am - 11:00 pm
More Info
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420 Reviews from our TripAdvisor Community

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Showing 417: English reviews
Level Contributor
15 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

My longtime friend from Naperville sent me the Italian beef sandwiches as a thank you gift years ago and my family loves them. We order them a couple times a year and it has brought many great meals and memories to my family. This was my first experience at one of their restaurants and I couldn't have been more pleased.... More 

Helpful?
Thank Shelly F
Western 'burbs
Level Contributor
9 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

It's always crazy busy here. Don't come for a relaxing meal. It's a family place. The Italian beef sandwiches are delicious as are their salads. The chocolate cake is legendary in the Chicago area.

Helpful?
Thank sarlis
Naperville, Illinois
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

If you live here and you have not been to Portillo's you must not get out at all. If your visiting The Chicago area it's a stop you have to make. The best in town.

Helpful?
Thank km841974
Naperville, Illinois
Level Contributor
11 reviews
6 restaurant reviews
1 of 5 bubbles Reviewed 2 weeks ago

Just DO NOT patronize! Food portions are small, food sloppily prepared, employees are smart assed, curt, and generally do not care attitudes!

Helpful?
Thank Keith W
Dixon, Illinois
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The chopped salad is very generous with great flavors. It is accompanied with a lemon poppy seed muffin. I usually hold the onion as it is often strong. The Italian beef is one of their specialties. You can order a variety of peppers and extra gravy. The chocolate cake is very moist.

Helpful?
Thank Garden-golfer
Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Had the chicago dog and fries with the cheese sauce (it might as well be called heaven in a little cup). I heard some locations do not serve alcohol, but I was lucky walking into this location, finding they served enormous icy mugs of Sam Adams Octoberfest, which perfectly washed down my meal with glee.

Helpful?
Thank Scott D
Oakville, Canada
Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 2, 2016 via mobile

What can I say. The polish dogs, krinkle fries & that delicious Italian beef!! A must visit when in Schaumburg for the authentic Chicago land experience.

Helpful?
Thank RobJakubow
MD
Level Contributor
32 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 30, 2016 via mobile

First time I was ever at Portillo's!! All I can say is it was over the top!! Italian Beef Sandwich was dunked in gravy and the tender beef melted in your mouth! The salad was so flavorful and ICE cold beer!! There was ice on mug!!! That's a place I hope to visit again when we are in town!

Helpful?
Thank roadking2
Naperville, Illinois
Level Contributor
99 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
1 of 5 bubbles Reviewed October 30, 2016 via mobile

I've eaten at Portillos for years, especially in Barnellis. I heard recently that the chain was sold by the Portillos family. Maybe that is why quality has declined. First, the people taking orders seem not to care about getting it right. I have to correct them a few times when I see they are inputting something wrong. Then, the people... More 

Helpful?
Thank MD060703
Chicago, Illinois
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed October 23, 2016 via mobile

Me and my family LOVE Portillo's!! Best Fries and Italian Beef ever!! Chopped Salad is awesome!! Chocolate cake is soo good!! Everything is delicious here!!

Helpful?
Thank lilnikki81

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
American, Fast Food
Meals
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available
Good for
Kids, Large groups, Local cuisine, Dining on a budget
Open Hours
Sunday
10:30 am - 9:30 pm
Monday
10:30 am - 10:30 pm
Tuesday
10:30 am - 10:30 pm
Wednesday
10:30 am - 10:30 pm
Thursday
10:30 am - 10:30 pm
Friday
10:30 am - 11:00 pm
Saturday
10:30 am - 11:00 pm
Location and Contact Information
  • Address: 950 E Ogden Ave, Naperville, IL 60563-8606
  • Location: United States  >  Illinois (IL)  >  Naperville
  • Phone Number: +1 630-961-1151
Description
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Portillo's and other visitors
2 questions
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Michigan
over a year ago
Michigan
over a year ago

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Questions? Get answers from Portillo's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?