To celebrate my first Mother's Day, my husband and I decided to give Jameson's a try. They were offering a nice prime rib special, which sounded like the perfect meal for the occasion......wrong! We ordered our feast at 1 p.m. for a 5 p.m. pickup....My husband arrived at 4:40 p.m., but it wasn't ready when he first got there. (Understandable since he was early.) The lobby was already packed (so much for social distancing....), so they instructed people to stand outside to listen for their names to be called. This would have been fine if it weren’t 39 degrees and raining. 5:00 came and went. His name didn't get called until 5:50 PM, which means they had him stand outside in cold, rainy weather for 70 minutes SEVEN, ZERO! Now let’s talk about the food: not only was it cold but they didn't even get the order right. They gave me a tossed salad instead of the ceaser I had ordered. Then, they completely forgot to my side of mashed potatoes. This special Mother’s Day dinner was not going so well. The next day I called and spoke with the supervisor, Harris. I described the events to Harris. Unfortunately, Harris only had excuses and nothing that remotely resembled any sort of apology. But he did offer a pathetic "I don't control the weather". No Harris, you don’t. You are far from God, but you could have called people and had them wait in their cars. "We had other orders from weeks earlier". Okay again, Harris, a little restaurant management 101: don't take my order if you already had too many. "We were completely slammed". Harris, Harris, Harris.....I can't imagine I'm the only call today, a holiday, when dining out is the only way to patronize a restaurant during a global pandemic. He snarkily responded that people were actually calling to thank them for working. Hmmm...... I couldn't believe Harris was trying to defend what happened. I would have simply ordered from somewhere else. Oh, one more important point of neglect: I had ordered the Mother’s Day special I saw online for a prime rib dinner for $29.95. When I initially had ordered, the gentleman on the phone asked me what size, and I said I don't know, whatever the mother's day special is. He said, oh that's the 16oz. Turns out the phone answerer had no clue what I was talking about and just went ahead and charged me 9 bucks more for that 16oz dinner. And guess what our friend Harris had to say about that? “We didn’t have any mother's day specials running and you likely saw an ad for a different Jameson's.” Ok, then, why did the person on the phone act like he knew about it? After the call, I checked the ad and it WAS indeed for Harris’s location. I emailed the marketing manager. (Guess who that was? HARRIS!!) During our conversation, Harris cut me off saying "I'm trying to offer you a $25 gift card." Gee, thanks, considering I already paid $9 extra bucks more for an INCOMPLETE dinner I didn't even order, without my mashed potatoes. Happy Mother’s Day to you too, Harris.More

My husband and I had dinner at the Bloomingdale location this past week. The food was fine. Service okay; no real complaints. While we were finishing up, the table next to us was bussed. This is when we decided it will be a while before...ever returning, The bus boy cleared the dishes and then proceeded to wipe the table down with some dish towel he had flung over his arm. he wiped most of the crumbs to the floor. He wiped the seats with the same cloth, dropped it once on the floor and then gave the table another swipe! I'm thinking he would go and get a bottle of cleaner to spray down the table and wipe with clean paper towels. Not at all. He then put clean silverware and plates on the table....ready for the next party. At this time, especially with the corona virus, can't they take a little more time and care in protecting their patrons. Bring your hand sanitizer if you're going here for dinner!More

Despite the less than perfect experience recently, I would recommend the restaurant for an average neighborhood-quality meal at generally good pricing. It was mobbed on a Saturday. We had reserved for a large party and the people occupying the space allotted for us did not...leave promptly at all. So, we put up with a 45 minute wait, easily understanding what the circumstances were and that nothing could change that. The noise level was beyond annoying anywhere you stood or sat. Servers were bustling to keep up with demands. Once seated, the noise level made it difficult to communicate with the server. Once things went into motion, one glitch after another occurred with orders. They ran out of mashed potatoes at 8PM on a Saturday, offered to substitute fries, and the fries never showed. Two of us never got our salads until we asked to have them boxed at the end of the meal. We did not blame our server nor did we short him for his efforts. He was attentive and trying to undo what another had done. You see, what the 45 minute wait gave us was the opportunity to see the red-faced, screaming, interfering shaven-headed floor manager interfere with the organization and distribution of items leaving the open kitchen. Seen the pattern before, recognize it well - have family in the restaurant game. That is how mistakes are made and omissions occur. The loudmouth has no clue how to handle a crowd, his staff, and when to keep his hands off. He has no business in the business, so, maybe he's family? The hostess also was quite useless and appeared to be there only as window dressing. Nothing is going to hurt the volume here as they are long-established and well-advertised, but, considering how long they've been around, they still should not get so complacent. Over half of the people in our party were visiting from several states away and I know that none of them will hope to dine here when they visit in the future, despite the relatively good value of the meal.More

I had the chicken kabob and the chicken was just right. The mushroom caps were amazing. The Manhattan Clam Chowder was good and the crusty bread was very good, I had 2. The service was very good also.

First of all I have to qualify that this review is based on our visit Christmas Day afternoon--it was a madhouse! First impression was not good when I called to change a 1:30 reservation and they couldn't find it. I made another reservation for 2:00...and when we arrived that reservation was missing too! They did seat us in about 20 minutes which wasn't bad considering the crowd. You get a lot of food for the dinner price--soup and salad, entree includes potato and choice of vegetable. Our appetizer (fried calimari) was very good. All four of us ordered steak of one kind or another. Two of the four were cooked as ordered. One was seriously overcooked and one very undercooked. The one ribeye was medium rare instead of medium and it was without a doubt one of the toughest steaks I have ever ordered in a restaurant. All that being said, the service was prompt and super courteous--thanks to Rena!More

I was not overwhelmed. The food was good, but nothing I would go out of my way to make time for. The service was very attentive. Did not have any issues, just not overly impressed.

Great place for a casual/upscale lunch or dinner. Lots of menu choices so there's something for everyone...salads, seafood, steaks, burgers - you name it. Good value too. You will not be disappointed.

Best pork chops in the northwest suburbs! You get two huge chops. Soup, and salad Vegetable and choice of potato . Where else can you get all that? A nice place to eat !!

A few colleagues and I went here after work for a drink and a bite to eat. From the moment we walked in the staff were very unhappy. They all seemed miserable. The place didn't seem too busy. We decided to go to the bar...area where it became evident that it was a local hangout and we were outsiders. The food was actually very good, but due to the service and atmosphere we will not be back.More

Over the past 25 years I have never been disappointed by the restaurant. Always excellent quality and good service.

Jameson’s Menu has a favorite for all in your family or business meeting. Great Service and employees are knowledgeable on the Daily special’s and Menu. Sitting is comfortable if a couple or family or Business gathering.

Jameson's has great steaks and burgers, but my favorite is the Chicken deJonghe. Offered at a great lunch price that includes soup or salad, fresh vegetable, and choice of starch side. We also love their homemade Cream Garlic salad dressing.