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Do not come on foot or be prepared to stand in line with cars in a unsafe area. Did not order anything and that's ridiculous that you have to stand in line behind cars and taking a chance of getting hit right in a drive-thru.
I ordered a chicken sandwich combo! I asked specifically for no pickles and made fresh. I paid for my order and received a sandwich that was refried and cold fries. I approached cashier and her response was “ YOU WANT A REFUND? “ This is...a pure example of poor customer service. She should have stayed that they wasn’t going to make a fresh sandwich when I requested it. She was really hoping that I didn’t check my order. If you’re not going to give good service after hours then establishment should close. This location has a history of poor service.More
Not only did they get my 50 dollar order all wrong, they didn’t replace or refund my money. I called to notify them of their mistake, Robin stated no problem, come back and it will be handled. I get there and managers telling me they...gone replace my HUGE order for some messily 8 dollar meal. What’s the point in writing my name in the book if you wasn’t gonna replace my order? I think not. All the managers are VERY AND HIGHLY UNPROFESSIONAL. Robin, Melissa and the customer service rep was no help and has lost all credibility. I use to go there but now I will NEVER drive in that parking lot again.More