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Shake Shack

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Ratings and reviews

Certificate of Excellence2017 - 2019 Winner
RATINGS
Food
Service
Value

Location and contact

About
Shake Shack is a modern day "roadside" burger stand serving the most delicious burgers, fries, hot dogs, frozen custard, beer, wine and more.
Meals
Lunch, Dinner
CUISINES
American, Fast Food
FEATURES
Outdoor Seating, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Free Wifi, Accepts Credit Cards
Reviews (446)
Filter reviews
335 results
Traveler rating
140
129
47
15
4
Traveler type
Time of year
LanguageEnglish
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Traveler rating
140
129
47
15
4
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All reviews burger fries chocolate shake patties pastry bread fast food millennium park chicago athletic association smoke shack quick bite salted caramel art institute michigan ave worth the wait quick service hot dogs
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1 - 10 of 335 reviews
Reviewed 3 days ago

This place has the definite feel of fast food but the burgers taste like anything but. The meat was very flavorful. I went to the location near Wrigley. The only negative is that you must have a code to get in the restrooms to keep...More

Date of visit: June 2019
Thank S3551SJmelissam
Reviewed 1 week ago

I'm not sure you'll ever find this place without a line, but it moves very quickly--staff are efficient and friendly! Their shakes are *chef kiss* so good I had to come back and get another a few days later. Very thiccccc milkshakes. I can't wait...More

Date of visit: June 2019
Thank itswhitty
Reviewed 1 week ago

Who knew one place could offer so many kinds of burgers under $6? The patties look like they're made fresh. The fries are $3.09 but well worth it. I ordered Penthouse Sweet as my dessert but didn't care for it. It was just too much...More

Date of visit: June 2019
Thank Jennyk325
Reviewed 2 weeks ago via mobile

Went here for a late night treat. My friends and I walked from our hotel (JW Marriott) to shake shack. My friends never tried their burgers before so I decided to show them the awesomeness that is their burger. I ordered a double with a...More

Date of visit: May 2019
Thank xcjayx
Reviewed 3 weeks ago via mobile

Visited this place long time ago, not knowing how popular this place was. Forward couple yrs later, my nephew was taking me to this place at the same location. We visited 8 pm so not crowded at all. I remembered how good it was and...More

Date of visit: May 2019
Thank 566desia
Reviewed 5 weeks ago

I have eaten at Shake Shacks in England and Las Vegas and had positive experiences at both locations so when I found out there was one in Chicago, I was looking forward to trying this one as well. The establishment wasn’t too far from where...More

Date of visit: April 2019
Thank SKSC
Reviewed May 8, 2019 via mobile

My first time in Chicago, while there we stopped in the shake shack for lunch. I wanted a Chicago style hotdog and i made a mistake when ordering a got just a regular hotdog. No fault of there’s but the line to get it fixed...More

Date of visit: May 2019
Thank LDHtraveler
Reviewed April 22, 2019 via mobile

Looking for food when visiting ‘the Bean’ in Millennium Park (we were there from Ohio on Easter day) used map app and found this little place across street! Beautiful building reasonable food and delicious! I had single burger w everything and the fries where good...More

Date of visit: April 2019
Thank Deeoe
Reviewed April 19, 2019

We decided to come here on a Friday night for dinner. There was a long line but it moved quickly. The food was as good as always. They do not have the Peanut Butter Milkshake at this location.

Date of visit: April 2019
Thank 748aaronh
Reviewed April 13, 2019

I like the cheese fries the most. As for the burgers - a little overrated. On more than one occasion my bun was sort of soggy because the patty was greasy. The coffee and donut custard that I had was amazing.

Date of visit: November 2018
Thank Lexa D
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Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
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Questions & Answers
Ask a question
budgetgourmet2019
February 8, 2018|
AnswerShow all 6 answers
Response from ShakeShackOfficial | Property representative |
Hi there! We don't have lobster on our menu. We'll occasionally have special menu items available at select Shacks, so stay tuned and we'll keep you posted!
1
Vote
Leann N
June 3, 2017|
AnswerShow all 4 answers
Response from ShakeShackOfficial | Property representative |
You bet! Our 'Shroom Burger is a great veggie alternative to our meat burgers. It's a crisp-fried portobello mushroom stuffed with cheddar cheese and topped with tomatoes, lettuce and ShackSauce!
0
Votes
Llboggs
August 9, 2016|
AnswerShow all 12 answers
Response from IslandTime78 | Reviewed this property |
There may be a garage for a nearby hotel, but this location is on Michigan Ave. So, parking may be hard to come by. I would suggest Googling downtown parking.
1
Vote
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